각각 다르게 가구 비치, 암막 커튼, 다리미/다리미판, 무료 유아용 침대

홀리데이 인 포츠머스, IHG 호텔 여행 후기

3 out of 5
홀리데이 인 포츠머스, IHG 호텔
300 Woodbury Ave, Portsmouth, NH

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 877개 이용 후기 중 271개" "
평점 8 - 좋아요. 877개 이용 후기 중 338개" "
평점 6 - 괜찮아요. 877개 이용 후기 중 164개" "
평점 4 - 별로예요. 877개 이용 후기 중 68개" "
평점 2 - 너무 별로예요. 877개 이용 후기 중 36개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast
During my stay, breakfast was not available because of mechanical problem. What they gave is only discount coupon in next restaurant. It's much inconvenient.

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its proximity to shopping in Kittery and live yet quaint downtown Portsmouth makes this an ideal budget friendly stay. I can’t complain about having a spectacular diner located next door too.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Randall

2024년 4월에 4박 숙박함

8/10 - 좋아요

christine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and friendly. The bed was very soft and my friend said there was highway noise
2024년 4월에 2박 숙박함
답변 제공: Alina Badretdinova 님, 2024년 4월 23일
Thank you for taking the time to share your experience! We're happy that you enjoyed our clean and friendly hotel. We apologize for the highway noise disturbance and will work on minimizing it. We hope to see you again soon!

8/10 - 좋아요

Joan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Under renovation. The lobby was smelly and the furniture soiled. I was ready to cancel my stay. However, I checked out the room first. Our room on the 4th floor was one of the renovated rooms. Clean, quiet, and new decor.
2024년 4월에 1박 숙박함
답변 제공: Alina Badretdinova 님, 2024년 4월 22일
Dear Joan,Thank you for sharing your experience. We apologize for the inconvenience caused by the renovation. We're thrilled to hear that you found your renovated room clean, quiet, and with new decor. We hope to welcome you back for an even better experience in the future!

10/10 - 훌륭해요

sandra

Updated
2024년 4월에 1박 숙박함
답변 제공: Alina Badretdinova 님, 2024년 4월 22일
Dear Sandra, We're so glad to hear that you had a great experience with our product! Thank you for taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know.

6/10 - 괜찮아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thick and solid footing for the floor.
2024년 4월에 1박 숙박함
답변 제공: Alina Badretdinova 님, 2024년 4월 22일
Dear Thomas, Thank you for taking the time to leave a review! If you have any other feedback or questions, don't hesitate to reach out.

2/10 - 너무 별로예요

Bonnie

별로예요: 직원 및 서비스, 편의 시설/서비스
bate and switch.. I chose them for thier room service.. when i got there he said they no longer do it, then why is it on your site as amenaties included? thats when he stopped understanding english. he also said I had to give a credit card. when I checked out or rather tryed too. thats when he informed me of a $25 charge for nothing and of course thier printer was down and I was refused a comfermation .. I will never ever go to a Holiday inn again..
2024년 4월에 2박 숙박함
답변 제공: Sincerely, Alina Badretdinova 님, 2024년 4월 17일
Dear Bonnie,Thank you for taking time to talk to me today. Once again we apologize for the inconvenience you experienced during your stay. Your feedback is important to us and we will work to improve in these areas. At the time of check in we authorized your card for 25 for incidental charges. We didn't charge the card and the funds will be released according to your financial institutions policy.

8/10 - 좋아요

Tim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There’s a pool and a diner that’s always busy right next to it - fresh off the highway and a good place to stay In Portsmouth - cheaper than market square and only a few minutes to the inner city - also city in parking is cheap $2-4 bucks an hour so better to save money here vs market square- rooms were clean and good
2024년 4월에 2박 숙박함
답변 제공: Sincerely, Alina Badretdinova 님, 2024년 4월 15일
Dera Tim,Thank you for taking the time to share your experience! We're delighted that you found our location convenient and our rooms clean.

10/10 - 훌륭해요

Maryland

단체 여행
좋아요: 편의 시설/서비스
The property and rooms are great!
2024년 4월에 1박 숙박함
답변 제공: Sincerely, Alina Badretdinova 님, 2024년 4월 15일
Dear Maryland,We're so glad to hear that you loved the property and rooms! Thank you for taking the time to share your positive experience!

10/10 - 훌륭해요

Luis mariano

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

4/10 - 별로예요

Jorge

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Cuando llegué me atendió un joven amable. En el Restaurant un señor amable. Cuando hice el check out una mujer NO amable. ¿que le pasa a los jóvenes de hoy?...¿no les gusta trabajar?, ¿esa niña debe seguir ahí?...¿los jóvenes están enojados con la vida?..Antes este hotel era bueno...hoy no. Otra cosa: no es buena idea tener a solo 1 persona en la mañana tomando pedidos para el desayuno...¡yo nunca pude ocupar mis papelitos para tomar desayuno!...porque el muchacho tenía a 20 personas atendiendo a la vez...Imposible esperarlo...tenemos que trabajar! Mejor hagan un autoservicio y se arregla el problema.
2024년 3월에 4박 숙박함
답변 제공: Alina Badretdinova 님, 2024년 3월 15일
Lamentamos escuchar sobre tu experiencia. Tomaremos en cuenta tus comentarios para mejorar nuestro servicio.

10/10 - 훌륭해요

Lynne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Alina 님, 2024년 3월 15일
Thank you for the 5-star review!

10/10 - 훌륭해요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Alina 님, 2024년 3월 15일
We're glad we could meet your expectations.

10/10 - 훌륭해요

Catherine

Very clean. Excellent restaurant next door.
2024년 2월에 1박 숙박함
답변 제공: Alina 님, 2024년 3월 15일
Thank you for the 5-star review! We're glad to hear that you found our place clean and enjoyed the restaurant next door.

10/10 - 훌륭해요

STEPHEN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Alina 님, 2024년 3월 15일
We're delighted to hear that you had a wonderful experience with us! Thank you for the 5-star review!

10/10 - 훌륭해요

Angel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff, beautiful comfortable rooms, great atmosphere, the bartender was terrific in the on site pub, easy checkin, easy checkout, very affordable rates!
2023년 12월에 2박 숙박함

8/10 - 좋아요

George 님, Nashua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Christopher

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

CATHERINE 님, MERRICK

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I’ve stayed at the Portsmouth Holiday Inn Express a number of times and have never had any issues. It’s my go to hotel in Portsmouth, NH.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Chelsey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was roomy only complaint was the bathroom was very small
2023년 12월에 1박 숙박함

8/10 - 좋아요

Erin

단체 여행
좋아요: 청결 상태, 직원 및 서비스
It was a good stay!!
2023년 12월에 1박 숙박함

8/10 - 좋아요

Mia

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Alina Badretdinova – Assistant General Manager 님, 2023년 11월 28일
We are so pleased to hear that you had a great experience with us. Thank you for your positive review!

10/10 - 훌륭해요

Milan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Diego was a great to deal with and answered all our questions.
2023년 10월에 1박 숙박함
답변 제공: Alina Badretdinova – Assistant General Manager 님, 2023년 11월 28일
We appreciate your feedback and are glad to hear that Diego was able to help you.

10/10 - 훌륭해요

roberta

Nice and large room clean, very nice staff , quick check in
2023년 10월에 1박 숙박함
답변 제공: Alina Badretdinova 님, 2023년 10월 23일
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and that our staff was friendly and helpful. We hope to welcome you back soon!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So enjoyed the beds and pillows!! The front desk was very helpful when checking in. When we returned to the hotel we went into the bar area and the 2 gentlemen behind the bar were awesome 👏 My only complaint would be the shower surface was so slippery I had to put a towel down to feel safe while showering
2023년 10월에 1박 숙박함
답변 제공: Alina Badretdinova 님, 2023년 10월 23일
Thank you for your kind words! We are so glad you enjoyed the beds and pillows, as well as the helpfulness of our front desk staff. We apologize for the slippery shower surface and we will look into this issue. Thank you for bringing it to our attention.

10/10 - 훌륭해요

Greg

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Good as Holiday inns generally are
2023년 10월에 1박 숙박함
답변 제공: Alina Badretdinova 님, 2023년 10월 23일
Thank you for recognizing the quality that we strive to provide here at Holiday Inn. We take pride in our accommodations and are delighted that you had a pleasant experience

10/10 - 훌륭해요

Philippe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Alina Badretdinova 님, 2023년 10월 23일
Thank you for your feedback! We appreciate you taking the time to share your experience with us.

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great Stay
2023년 10월에 2박 숙박함
답변 제공: Alina Badretdinova 님, 2023년 10월 23일
Thank you for your kind words! We are delighted to hear that you had a great stay with us.

10/10 - 훌륭해요

Patricia

2023년 9월에 1박 숙박함
답변 제공: Alina Badretdinova 님, 2023년 10월 23일
Thank you for your feedback! We appreciate you taking the time to share your experience with us.

10/10 - 훌륭해요

Elizabeth

연인과의 여행
Only provided a hot cooked breakfast, no cereal, yogurt, toast etc. very poor for those who do not want a hot breakfast, but no other choice. They need to add cereal, etc.
2023년 9월에 1박 숙박함
답변 제공: Alina Badretdinova 님, 2023년 10월 23일
Thank you for taking the time to leave a review. We're sorry to hear that your expectations were not met with the hot breakfast. We strive to provide our guests with the best experience and we would like to look into adding cereal, yogurt, and toast to our breakfast offerings.

6/10 - 괜찮아요

Robin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were clean but i was disappointed that 3 breakfasts were not provided for the 3 guests in my room.
2023년 9월에 1박 숙박함
답변 제공: Alina Badretdinova 님, 2023년 10월 23일
Thank you for taking the time to leave a review. We apologize that your stay did not meet your expectations. We do understand how important it is to have the appropriate number of breakfasts for each guest and we will look into this issue to ensure that similar situations are prevented in the future.

10/10 - 훌륭해요

Allison

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great weekend stay. The hotel & rooms were very clean, best toiletries! The breakfast restaurant was a great little surprise. The guys in the pub make great drinks and it was a nice place to hang out. Proximity to downtown was great.
2023년 9월에 2박 숙박함
답변 제공: Alina Badretdinova 님, 2023년 10월 23일
Thank you for such a positive review! We are so happy to hear that you had a great weekend stay with us! We take great pride in our rooms and toiletries and we are thrilled that they met your expectations. Furthermore, we are delighted to learn that you enjoyed the breakfast restaurant as well as the drinks served in our pub. We are glad that you found the proximity to downtown very convenient. Thank you for staying with us!

8/10 - 좋아요

Helen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel staff was friendly and helpful given our room had several water leaks in the ceiling when we arrived. They promptly moved us. The location is near the interstate so it is convenient to access and parking is easy and free. It was a nice walk to town, about a mile but all sidewalks and residential routes. We chose not to dine there. There are more nice options in town. It was pricey but less than similar hotels in downtown Portsmouth.
2023년 9월에 2박 숙박함
답변 제공: Alina Badretdinova 님, 2023년 10월 23일
We're very sorry to hear about the water leaks in your room, and we appreciate that you chose to stay with us despite the inconvenience. We're also glad to hear that you found the location to be convenient and found options in town for dining. We strive to provide a value-matched experience and we're glad we were able to provide it!

8/10 - 좋아요

Gezime

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 2박 숙박함
답변 제공: Alina Badretdinova 님, 2023년 10월 23일
Thank you for your feedback! We appreciate you taking the time to share your experience with us.

8/10 - 좋아요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was conveniently located to the interstate. The property has free parking which is a bonus for Portsmouth.
2023년 8월에 1박 숙박함
답변 제공: Alina Badretdinova 님, 2023년 10월 23일
Thank you for your review! We are glad to hear that you found the property conveniently located to the interstate and that you appreciated the free parking. We hope you had a pleasant stay!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very sterile, cold and unfriendly.
Hotel has no soul ! Staff barely did their job, no customer service, not welcoming. Would be nice if they played some ambient music in the lobby, seems cold and corporate. Elevators were dirty, looked like they were moving furniture in them even though they were not. There was food stuck to the floor. Location is good about 20 min walk to town center but it feels like your staying in a jail cell. Staff seem unhappy and have no interest in their customers.
2023년 8월에 1박 숙박함
답변 제공: Alina Badretdinova Assistant General Manager 님, 2023년 8월 22일
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn PORTSMOUTH.I would like to start by apologizing to you for the inconveniences you faced during your stay.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention.We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

4/10 - 별로예요

Stacey

별로예요: 숙박 시설 상태 및 시설
There was hair on the bathroom, floor and beard, hair and shaving cream leftovers in the sink
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Jon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Alina 님, 2023년 8월 25일
Thank you Jon!

8/10 - 좋아요

Susan

가족 여행
좋아요: 청결 상태, 객실의 편안함
Nice clean room. Had microwave, fridge and coffee. Only complaint we had was that the bathroom was to small
2023년 8월에 1박 숙박함
답변 제공: Alina Badretdinova – Assistant General Manager 님, 2023년 8월 18일
Dear Susan,Thank you for taking time to review Holiday Inn Portsmouth.We’re glad you enjoyed your stay with us!Sincerely,Alina Badretdinova – Assistant General Manager

6/10 - 괜찮아요

Catharine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was very disappointed that a Continental Breakfast was not included in the room fee. It seems that for the price advertised, this is an amenity that should be included.
2023년 7월에 1박 숙박함
답변 제공: Alina Badretdinova – Assistant General Manager 님, 2023년 8월 18일
Dear Catharine,Thank you for sharing your experience with us here at Holiday Inn Portsmouth.Unfortunately, not every rate includes breakfast. At the time of booking you have an option to include breakfast or not. Only Holiday Inn Express includes breakfast for all rooms. I'm sorry for the confusion.

8/10 - 좋아요

Bradley

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 2박 숙박함
답변 제공: Alina 님, 2023년 8월 25일
Thank you Bradley!

6/10 - 괜찮아요

john

Averages
2023년 7월에 2박 숙박함
답변 제공: Alina 님, 2023년 8월 25일
He John,We regret that your overall experience staying with us did not meet expectations.Thank you for taking the time to share your feedback. We hope that you might consider staying with us again the next time you visit Portsmouth

6/10 - 괜찮아요

Alexis

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
coffee was weak
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay
The room was very clean. The service desk was friendly. The pub was entertaining and food was good.
2023년 7월에 1박 숙박함
답변 제공: Alina Badretdinova Assistant General Manager 님, 2023년 8월 22일
Thank you Chrisina!

10/10 - 훌륭해요

Alexis

2023년 7월에 1박 숙박함
답변 제공: Alina 님, 2023년 7월 19일
Thank you for choosing to stay with. We hope to see you again!

10/10 - 훌륭해요

paul

2023년 7월에 1박 숙박함
답변 제공: Alina Badretdinova Assistant General Manager 님, 2023년 8월 22일
Thank you Paul!