실내 수영장

햄프턴 인 피시킬 여행 후기

2.5 out of 5
햄프턴 인 피시킬
544 Route 9, Fishkill, NY

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 988개 이용 후기 중 531개" "
평점 8 - 좋아요. 988개 이용 후기 중 310개" "
평점 6 - 괜찮아요. 988개 이용 후기 중 88개" "
평점 4 - 별로예요. 988개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 988개 이용 후기 중 21개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Jean

별로예요: 직원 및 서비스
I got delayed by a snowstorm on my way from Georgia to Maine. When I called to see if I could move my Expedia reservation by a day because of the storm, the staff woman I spoke with was very rude. I am so unbelievably tired of hearing that "policy' prohibits decent service - no matter whose policy it is! She couldn't be bothered to express any empathy or interest in my situation, and I ended up getting charged for a room I couldn't stay in. Super bad stuff.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Val

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient nice breakfast
2024년 2월에 1박 숙박함

8/10 - 좋아요

Jaybee

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is at the back of an abandoned hotel? Not sure whether the property in front of Hampton Inn is under renovation but there is no sign that it is. With regards to the check in process, it was seamless, the breakfast was also decent. The property is clean, has ample parking and enough area for the dogs to use. Our room was next to the gym that was noisy from the equipment, maybe people were lifting weights, etc with loud music playing, at night when we were trying to sleep. It was quickly resolved which was great. No other issues after that. The room needs a little updating, but the beds/sheets we’re comfortable, will stay there again if I’m in the area.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and nice, however, the room next door had screaming, yelling kids and parents until at least 12:30 in the morning
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Joan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very helpful and friendly!
2024년 3월에 1박 숙박함

8/10 - 좋아요

Lisa

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Marvin at the front desk is fantastic. I arrived after 11pm and their computers were updating and I couldn’t check in. Marvin was apologetic but passed the time making pleasant chitchat. Once I was given a room (410) I was horrified when I used the key and opened the door to other guests sleeping. Back down to lobby Marvin was also horrified, apologetic, and immediately called his supervisor. After 10 mins I was given another room they were “pretty sure” was empty. Thankfully it was. Marvin said his supervisor said I would be compensated for this huge inconvenience, but I wasn’t. Marvin needs a raise. Otherwise, room was decently clean, beds were comfy, and there’s lots of shopping and dining options one can drive to
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was convenient on our way home after a week of driving. Our last leg of our journey.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Brenda

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable quiet and clean room. Nice pet friendly respite from the travels.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Helpful staff, super clean room , modern and very nice. Breakfast was great as well. Couldn't have asked for a better place to stay
2024년 2월에 3박 숙박함

8/10 - 좋아요

Jolene

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Perley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff at check-in,clean room, very comfortable bed and good variety for breakfast.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Kristen

Second stay here and we are happy
2024년 2월에 1박 숙박함

8/10 - 좋아요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Asha

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Carlos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
pool
2024년 1월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 1월 29일
So glad you were able to enjoy our indoor heated pool!

8/10 - 좋아요

Debra

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 2월 4일
Thank you so much!

10/10 - 훌륭해요

Praveen

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff
2024년 1월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 1월 29일
Your kind words about our hotel and staff have truly made our day. We strive to provide exceptional service and a comfortable environment for all our guests.

4/10 - 별로예요

Sherap

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
It’s too loud and
2024년 1월에 2박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 1월 29일
Our apologies for the inconvenience caused to you.

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff are super friendly and helpful
2024년 1월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 1월 29일
Your kind words about our hotel and staff have truly made our day. We strive to provide exceptional service and a comfortable environment for all our guests.

8/10 - 좋아요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our stay. Well maintained facilities and Outback Steakhouse is a short walk . Convenient after a day on the road.
2024년 1월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 1월 29일
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

10/10 - 훌륭해요

Jeanette

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best Hampton we've ever stayed in
2024년 1월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 1월 29일
We are also delighted to hear that our staff left a lasting impression on you. Providing personalized and attentive service is at the core of what we do, and we're thrilled that our team members were able to create a positive and memorable experience for you.

10/10 - 훌륭해요

lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were all courteous, friendly.. property is clean and modern! Love that we could grab a coffee or hot chocolate any time and it was complimentary!! Great hotel & staff!
2023년 12월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 2월 4일
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2023년 12월 23일
Thank you for staying with us!

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel!!
The hotel has easy access to the highway but road noise is not perceptible in the hotel. The buffet breakfast has a wide variety of fresh cooked foods, and all the normal staples; all neat and clean and delicious. The hotel has a heated indoor pool that is very relaxing and a well equipped exercise room. The rooms are spacious, clean and well equipped with a refrigerator and microwave along with all the usual amenities. The staff are outgoing and friendly and are a pleasure to work with.
2023년 11월에 2박 숙박함
답변 제공: Front Office Supervisor 님, 2023년 12월 23일
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us. We look forward to your next visit!

8/10 - 좋아요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2023년 12월 23일
Thank you for staying with us!

6/10 - 괜찮아요

Jimmy

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was no shampoo in the room & there was an additional $80 for my dog. Expedia should tell you that there will be an additional fee for the dog immediately when you book. Nobody want's to check in & have additional fees.
2023년 11월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2023년 11월 29일
I do apologize about the inconvenience. It is posted on Expedia about the pet fee. Under policies. We do not prepay pet fee in case the pet doesn't come.

4/10 - 별로예요

Victor

출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Still under construction. Dirty stained furniture chair. Broken shades. Rm201
2023년 11월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2023년 11월 29일
Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your honesty, and we apologize for any inconvenience caused. We are looking into repairing the issues.

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok propert
2023년 11월에 2박 숙박함
답변 제공: Front Office Supervisor 님, 2023년 11월 19일
Thank you for staying with us.

10/10 - 훌륭해요

David

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely delightful staff. Friendly and helpful without even needing to be asked. Hotel was clean and quite comfortable. My only hesitation is that it's so close to I-84, but I heard none of the screaming traffic until I left my room.
2023년 11월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2023년 11월 19일
Thank you so much for taking the time to share your positive experience of your recent stay at our hotel! We are thrilled to hear that you had a wonderful time with us.

10/10 - 훌륭해요

Dennis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Stay
The hotel was very popular. And i understand why. Very polite, and rooms were well equiped and comfortable. Very nice stay after flying into JFK and getting a break before continuing on my journey
2023년 11월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2023년 11월 19일
We like to welcome all of our guest home after a long day! Looking forward to your next visit.

10/10 - 훌륭해요

Lev

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2023년 11월 19일
Thank you for staying with us!!

10/10 - 훌륭해요

Carmia 님, COPPEROPOLIS

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What stood out for us was the wonderful customer service. They called it Hamptonality!
2023년 8월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2023년 11월 19일
Hamptonality is our way of life!! We look forward to your next visit.

6/10 - 괜찮아요

Patricia 님, Mahone Bay

연인과의 여행
The property is excellent but Expedia had not transferred the funds even though we had a reservation and it took a long time to sort out. The hotel staff were great throughout making all the calls necessary.
2023년 10월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2023년 11월 19일
Thank you for staying with us. I am glad to hear we did our best to try and help you out.

8/10 - 좋아요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Yanki 님, 2023년 10월 10일
Dear Ronald, Thank you for providing us great feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Warm Regards,Yanki Sherpa

10/10 - 훌륭해요

Basak

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Catherine was super nice and friendly
2023년 9월에 2박 숙박함
답변 제공: Yanki 님, 2023년 10월 10일
Dear Basak,It's wonderful to hear that Catherine provided you with exceptional service during your stay. We greatly appreciate your recognition of her friendliness and helpfulness. We will make sure to pass along your compliments to Catherine, as she deserves to be commended for her outstanding customer service. Thank you for sharing your positive experience, and we look forward to welcoming you back in the future. If you have any more feedback or comments, please feel free to share them with us.Warm regards,Yanki Sherpa

8/10 - 좋아요

Duane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Yanki 님, 2023년 10월 10일
Dear Duane, Thank you for providing us great feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,Yanki Sherpa

4/10 - 별로예요

Katherine

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Yanki 님, 2023년 10월 10일
Dear Katherine,Thank you for taking the time to share your experience with us. Guest satisfaction is always our top priority, and I would like to personally apologize for the inconveniences you faced during you time with us. Please know that we have taken this as an opportunity to coach our time to ensure that this doesn't happen again in the future. We hope to have the opportunity to welcome you back next time!Warm Regards, Yanki Sherpa

10/10 - 훌륭해요

Joan Elizabeth

2023년 9월에 1박 숙박함
답변 제공: Tshering 님, 2023년 10월 15일
Dear Joan,Thank you for providing us great feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,Tshering Yanki Sherpa

8/10 - 좋아요

Rita

연인과의 여행
좋아요: 직원 및 서비스
The carpet in the second floor halls looks terrible. When I stepped off the elevator I cringed. Multiple colors and it looks like someone threw bleach down the middle and it smeared outwards. Not in good shape. Really gives a bad impression. I was already leery because of the construction in the front where a new hotel being built blocks the view of the Hampton. If not for the signs saying "We're open" I wouldn't haven even seen the hotel. The man at the front desk was very friendly and helpful, an asset to Hampton. The TV was big. My husband said his mattress was comfy. My mattress was like a bedspread over boards. Both beds made loud creaking wood noises like the beds might fall apart when you lay on them. Breakfast was plentiful. The oatmeal was too watery. Good sized room with a big chair and a wheel table that could be pulled up to the chair. Glad we only had to stay here one night. Recommend Hampton invest some money into this location.
2023년 9월에 1박 숙박함
답변 제공: Tshering 님, 2023년 9월 23일
Dear Rita,Thank you for taking the time to provide feedback on your recent stay at our Hampton hotel. We genuinely appreciate your honest and detailed review, as it helps us understand our guests' experiences better and make necessary improvements.We're delighted to hear that our front desk staff left a positive impression on you. Providing excellent customer service is one of our top priorities, and we're pleased to know that our team members were friendly and helpful during your visit.We wanted to inform you that we have recently replaced the hallway carpet, and we hope this change enhances the overall aesthetics of our property. Our commitment to providing a comfortable and enjoyable stay experience is unwavering, and we continuously strive to maintain and improve our facilities.However, we are truly sorry to hear about the issues you encountered in your room and the noise from the beds. We understand how these factors could negatively impact your stay, and we will address these concerns immediately to ensure that necessary improvements are made to enhance the overall comfort of our rooms.Regarding the construction in front of the hotel, we apologize for any inconvenience this may have caused during your stay. We are not affiliated with the property in front of us. We aim to maintain the highest level of guest satisfaction, and we will continue to monitor and manage such external factors to minimize disruption for our guests.We appreciate your feedback on the breakfast as well. Your comment about the watery oatmeal will be shared with our kitchen team to ensure that we maintain the quality of our breakfast offerings.Your recommendations for improvements are valuable to us, and we take them seriously. We are committed to investing in our property to provide a more enjoyable experience for our guests.We hope you will consider giving us another chance in the future, as we are dedicated to providing you with a better experience on your next visit. If there is anything specific you would like to discuss further or if you have any additional feedback, please feel free to reach out to us directly.Thank you again for choosing to stay with us, and we look forward to welcoming you back for an improved experience.Sincerely,Tshering Yanki Sherpa

10/10 - 훌륭해요

jennifer

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful place to stay while traveling
2023년 9월에 1박 숙박함
답변 제공: ty 님, 2023년 9월 23일
Dear Jennifer, Thank you for your kind words! We're delighted to hear that you found our hotel to be a wonderful place to stay while traveling. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're thrilled that we met your expectations.Your positive feedback is greatly appreciated, and we look forward to welcoming you back whenever your travels bring you our way. If there's anything specific you enjoyed during your stay or any way we can make your future visits even more exceptional, please don't hesitate to let us know.Warm regards,Tshering Yanki Sherpa

6/10 - 괜찮아요

Claudette

가족 여행
좋아요: 직원 및 서비스
The carpet in the hall looked dirty and the communal soap and lotion dispenser. It could be a health hazard. The scrambled eggs was disgusting, too much liquid in it, and it had no taste. The room was clean but lack space to move around safely.
답변 제공: ty 님, 2023년 9월 23일
Dear Claudette,Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the issues you encountered during your visit. Your comments are essential in helping us improve our service and facilities.We are disappointed to hear about the condition of the carpet in the hall and the communal soap and lotion dispenser. We will address these cleanliness concerns with our housekeeping team to ensure a more hygienic environment for our guests.Regarding the breakfast experience, we're sorry to hear that the scrambled eggs did not meet your expectations. We appreciate your feedback on this, and we will work on improving the quality and taste of our breakfast items.Your comments about the room size have also been noted. We understand the importance of having enough space for our guests to move around safely, and we will take this into consideration as we plan for any future updates or renovations.We apologize for any inconvenience these issues may have caused during your stay, and we hope you will consider giving us another chance to provide you with a more pleasant and satisfying experience. If you decide to return, please feel free to reach out to our front desk with any specific requests or concerns, and we will do our best to accommodate you.Warm Regards,Yanki Sherpa

6/10 - 괜찮아요

Ashanti

Ok mediocre the last stay was a inconvenience
2023년 9월에 1박 숙박함
답변 제공: TY 님, 2023년 9월 23일
Dear Ashanti,We appreciate your feedback, and we're sorry to hear that your last stay with us was mediocre and inconvenient. Your comfort and satisfaction are of utmost importance to us, and we're disappointed to learn that we fell short of your expectations during your recent visit.We hope you'll give us another opportunity to serve you and make amends for any past inconveniences. Your feedback motivates us to continuously strive for excellence.Warm Regards,Yanki Sherpa

8/10 - 좋아요

Oscar

좋아요: 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: ty 님, 2023년 9월 23일
Dear Oscar,Thank you for providing us great feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Warm Regards,Yanki Sherpa

8/10 - 좋아요

Rhonda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: ty 님, 2023년 9월 23일
Dear Rhonda, Thank you for providing us great feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Warm Regards, Yanki Sherpa

10/10 - 훌륭해요

gina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was more than accommodating. The place was spotless, the breakfast. The next morning was so much more than I had expected. The place was beautifully decorated, and my stay was short, but I will definitely go back.
2023년 8월에 1박 숙박함
답변 제공: ty 님, 2023년 9월 23일
Dear Gina, Thank you so much for your wonderful feedback! We are thrilled to hear about your positive experience during your recent stay with us. Providing exceptional service and a clean, welcoming environment for our guests are top priorities, and we're delighted that we exceeded your expectations.It's great to know that our staff was accommodating, the facility was spotless, and you enjoyed the breakfast. We take pride in offering a delightful breakfast experience to start your day right.We look forward to welcoming you back in the future, and we will do our best to ensure your next stay is just as enjoyable as this one. If you have any specific preferences or requests for your next visit, please feel free to let us know.Warm Regards, Yanki Sherpa

10/10 - 훌륭해요

Tricia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cheerful, contemporary decor. Great front desk staff. Excellent breakfast options (included).
답변 제공: Yanki Sherpa 님, 2023년 8월 30일
Dear Tricia, We're thrilled to hear that you appreciated our cheerful and contemporary decor. Creating a welcoming and stylish atmosphere is important to us, and we're pleased it resonated with you.We're also delighted that you had a great interaction with our front desk staff. Providing excellent service is our priority, and we're glad that our team was able to make a positive impression.It's wonderful that you enjoyed the excellent breakfast options we offer. We believe that a satisfying breakfast sets the tone for the day, and we're glad to have provided you with a variety of choices to start your day right.Your feedback is a valuable reminder of the impact we have on our guests' experiences, and we're thankful for your kind words. We look forward to the opportunity to welcome you back for another enjoyable stay.Warm Regards, Yanki sherpa

10/10 - 훌륭해요

Bonnie

2023년 8월에 1박 숙박함
답변 제공: yanki 님, 2023년 8월 30일
Dear Bonnie,Thank you for providing us great feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Warm Regards, Yanki Sherpa

2/10 - 너무 별로예요

Yaneth

별로예요: 청결 상태, 직원 및 서비스
Una de las recepcionista con una mala actitud nos hizo sentir mal,lo único bueno es que Peter fue él unico y el servicio de limpieza que nos trato bien
2023년 8월에 1박 숙박함
답변 제공: Yanki 님, 2023년 8월 30일
Dear Yaneth, Nos disculpamos profundamente por el encuentro negativo que tuvo con una de nuestras recepcionistas. Tenga la seguridad de que esto no refleja el nivel de servicio que pretendemos brindar. Tomamos en serio sus comentarios y abordaremos este asunto con nuestro equipo para garantizar que tales actitudes se rectifiquen y prevengan en el futuro.En una nota más positiva, nos complace saber que Peter le brindó una experiencia positiva. Su dedicación al excelente servicio es encomiable y estamos orgullosos de tenerlo como parte de nuestro equipo.También nos alegra que nuestro servicio de limpieza le haya tratado bien. Un ambiente limpio y cómodo es importante para nosotros y nos complace saber que este aspecto de su estadía cumplió con sus expectativas.Realmente apreciamos sus comentarios y esperamos que considere brindarnos otra oportunidad para brindarle una experiencia más placentera. Si tiene más comentarios o sugerencias, no dude en comunicarse. Valoramos su satisfacción y sus conocimientos.Gracias una vez más por elegir quedarse con nosotros y esperamos tener la posibilidad de recibirlo nuevamente en el futuro.Warm Regards,Yanki Sherpa.

6/10 - 괜찮아요

Pavel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One time was enough
Outdated hotel, could be cleaner, breakfast was lower than average hotel breakfast, unusual for Hampton. They still don't do room service.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I want to commend Catherine who was most welcoming and the woman who prepared the breakfast, also so welcoming. It is important to honor your workers
2023년 8월에 1박 숙박함
답변 제공: Yanki 님, 2023년 8월 30일
Dear Mary, We wanted to extend our heartfelt gratitude for your recent feedback regarding your stay at Hampton Inn Fishkill. Your recognition of our team members is truly heartwarming, and we greatly appreciate your kind words.Catherine's warm welcome and hospitality made a positive impact on your experience, and we're pleased that she provided you with exceptional service. We will make sure to share your commendation with her, as it serves as a wonderful acknowledgment of her dedication.Additionally, we're delighted to hear that the woman who prepared our breakfast made your mornings even more enjoyable. A hearty breakfast sets the tone for the day, and we're glad she contributed to your positive experience.Your understanding of the importance of honoring our workers is greatly appreciated. Our team's dedication is the backbone of our operation, and we're proud to have individuals like Catherine and our breakfast staff who consistently go above and beyond to create memorable stays for our guests.Thank you once again for choosing to stay with us and for recognizing the efforts of our team members. We look forward to the opportunity to welcome you back and continue exceeding your expectations.Should you have any further feedback, comments, or suggestions, please don't hesitate to reach out. Your satisfaction remains our priority.Warm regards,Yanki Sherpa