책상, 노트북 작업 공간, 방음 설비, 다리미/다리미판

윈게이트 바이 윈덤 피시킬 여행 후기

3 out of 5
윈게이트 바이 윈덤 피시킬
20 Schuyler Blvd, Fishkill, NY

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 209개 이용 후기 중 69개" "
평점 8 - 좋아요. 209개 이용 후기 중 67개" "
평점 6 - 괜찮아요. 209개 이용 후기 중 33개" "
평점 4 - 별로예요. 209개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 209개 이용 후기 중 12개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

4/10 - 별로예요

Jaehak

2023년 8월에 12박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 11일
Hi Jaehak,Thank you for sharing your rating of your recent stay. We appreciate your feedback, and we're sorry that your experience fell short of your expectations. If there are specific aspects you'd like to share or suggestions for improvement, please feel free to let us know. We hope to have the chance to provide you with a better experience in the future.

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Have stayed at this Wingate hotel many times. They have met my needs and serve a nice breakfast.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 30일
Hi Sharon! Thank you for your loyalty and for taking the time to share your positive experience with us! We're thrilled to hear that you've enjoyed multiple stays at our Wingate hotel and that we've consistently met your needs. Providing a comfortable and enjoyable experience for our guests is our priority, and we're delighted that you appreciate our breakfast offerings as well. Your feedback is invaluable to us, and we look forward to welcoming you back for many more pleasant stays in the future!

8/10 - 좋아요

Sharon

출장 여행
좋아요: 숙박 시설 상태 및 시설
Good service and nice breakfast .
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 27일
Hi Sharon,We appreciate your positive feedback regarding our hotel's service and breakfast offerings. Providing excellent service and delicious breakfast options are top priorities for us, and we're delighted to hear that you enjoyed your experience. We continuously strive to maintain high standards in all aspects of our guests' stay. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Kiyamarie

2024년 3월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 4월 15일
Hi Kiyamarie,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

4/10 - 별로예요

Bethany

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Rooms are not soundproof. The smell from the amount of bleach and other chemicals really punches you in the face right when you walk in the lobby. The rooms were no different. Overwhelmingly gross. Gave us both a horrible headache! It was fine otherwise.
2024년 3월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 27일
Hi Bethany,We apologize for any discomfort experienced during your stay. While we strive to maintain high standards of cleanliness, we understand that the scent of cleaning agents can be overwhelming for some guests. Regarding soundproofing, we are continuously working to improve the quietness of our rooms to enhance the overall guest experience. We appreciate your feedback and will take it into consideration as we strive to make enhancements to ensure a more pleasant stay for all our guests.

4/10 - 별로예요

Siobhan 님, Plattsburgh

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The beds were ridiculously loud. The staff acted inconvenienced whenever spoke to. Didn’t feel safe.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 27일
Dear Siobhan,We wish you had called the front desk to come to your room to elevate. We had guests stay in your room just before and immediately after your stay, and we only received compliments on your room and stay. As suggested, we wish you had called the front desk or manager to inspect your concern.

8/10 - 좋아요

Jonathan 님, Hackensack

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 26일
Hi Jonathan,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

8/10 - 좋아요

Gregory 님, Kirkwood

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to restaurants and quiet
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 2월 22일
Hi Gregory,We appreciate your positive feedback regarding our hotel's convenient proximity to restaurants and the tranquil ambiance it offers. Our strategic location near dining establishments aims to provide guests with easy access to a variety of culinary options. Moreover, we take pride in maintaining a peaceful atmosphere, ensuring our guests enjoy a restful stay. Your satisfaction is paramount to us, and we look forward to welcoming you back for another enjoyable experience.

8/10 - 좋아요

michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
onlybthing i didnt like was the heater/ac unit kept making a clicking sound all night ...otherwise everything else was great...clean , huge bed with great pillows
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 2월 3일
Hi Michael,Thank you for taking the time to share your feedback! We're thrilled to hear that you enjoyed your overall stay with us, appreciating the cleanliness and the comfort of our spacious beds and pillows. We apologize for any inconvenience caused by the clicking sound from the heater/ac unit and assure you that our team is diligently working to address and resolve this issue. Your insights are invaluable, and we look forward to welcoming you back for an even more enjoyable experience in the future.

10/10 - 훌륭해요

David 님, Corn Hill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to find. Close to highway
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 1일
Dear David, Thank you for choosing to stay with us; we are glad to hear your stay was a memorable one. It warms our hearts to know that you found our hotel easy to find and conveniently located near the highway. Navigating through unfamiliar territory can be a challenge, and we're delighted to have provided you with a hassle-free experience. Your positive feedback inspires us to continue delivering exceptional service, ensuring that every guest feels as comfortable and at ease as you did. We can't wait to welcome you back on your next journey—making your stay as delightful as the last one is what we strive for!

8/10 - 좋아요

David

2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 3일
Hi David! Thank you for choosing Wingate by Wyndham Fishkill for your recent stay and for providing us with a rating of 4 out of 5. We appreciate your feedback and are glad to hear that you had a positive experience overall. Your feedback is important to us as we continually strive to improve our services and exceed the expectations of our guests. If there are any areas where you believe we can enhance your experience in the future, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back to Wingate by Wyndham Fishkill for another enjoyable stay. If there's anything we can do to make your next visit even better, please feel free to reach out to us.

8/10 - 좋아요

Patrick

좋아요: 청결 상태, 편의 시설/서비스
The manager was very nice as the clerk but the place was in the middle of repairs so the halls smelled of chemicals, I had to be moved around three times so that I wasn’t exposed to the smell. The rooms heating unit was very loud and kept me up when it kicked on. Besides that it was clean and thr employees where helpful.
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 1월 29일
Hi Patrick,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team strives to provide a positive experience, and we are pleased to hear that you found our manager and clerk to be accommodating. We understand that ongoing repairs may have caused some inconvenience, and we regret any disruption caused by the temporary odors. Please be assured that we are addressing the issues with the heating unit to minimize noise disturbances in the future. We are grateful for your acknowledgment of our cleanliness and the helpfulness of our employees. Your comments will aid us in enhancing our overall guest experience.

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was very clean and nice
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 1월 15일
Hi Rachel,We appreciate your positive feedback regarding the cleanliness and quality of our rooms. Maintaining a clean and inviting environment for our guests is a top priority, and we are delighted to hear that you enjoyed your accommodation. Our dedicated housekeeping team works diligently to ensure that each room meets the highest standards of cleanliness and comfort. Your kind words serve as motivation for us to continue delivering exceptional experiences to all our guests. Thank you for choosing our hotel, and we hope to welcome you back in the future.

8/10 - 좋아요

sean

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Have stayed multiple times. Front staff are solid and helpful. Clean and less expensive for the same room nearby. Breakfast is a little wanting. Eggs are often overcooked and a bit rubbery. Overall a great place for the coin.
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 1월 15일
Hi Sean,We appreciate your continued loyalty as a returning guest and are delighted to hear that our front staff consistently provided solid and helpful service. It's rewarding to know that you find our rooms both clean and competitively priced in comparison to nearby options. However, we understand your feedback regarding breakfast, specifically concerning the eggs, and apologize for any inconvenience. Your observations are valuable to us as we strive to enhance our guests' overall experience. We look forward to welcoming you back and ensuring your stay meets your expectations.

8/10 - 좋아요

FRANCISCA

It was fine
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 1월 9일
Hi Francisca,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

8/10 - 좋아요

Patricia

2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 5일
Hi Patricia,Thank you so much for choosing to stay with us and for taking the time to share your feedback! We're delighted to see that you rated your experience a solid 4 out of 5. While we didn't receive specific comments, we're thrilled to know that overall, you had a positive stay. We appreciate your support and hope to welcome you back soon for another fantastic experience. Our team is always here to ensure your next stay is even more memorable, so please don't hesitate to reach out with any preferences or suggestions you may have. Safe travels, and we look forward to hosting you again!

10/10 - 훌륭해요

richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 6박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 1월 1일
Hi Richard,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

6/10 - 괜찮아요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 12월 30일
Hi Elizabeth,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

8/10 - 좋아요

Betty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Guest Relations Specialist 님, 2024년 1월 23일
Hi Betty,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

JOHN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyed the stay
Check-in was flawless. The hotel was very clean, the desk clerk very friendly and the location perfect (easy on/off) for rt p and 84. The bed was very comfortable and the shower had plenty of hot water.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 12월 11일
Hi John,We appreciate your positive feedback and are delighted to hear that your check-in experience was flawless. It's gratifying to know that you found our hotel exceptionally clean, our desk clerk friendly, and our location convenient for accessing routes P and 84. We take pride in providing a comfortable stay, and we're pleased that you enjoyed the cozy bed and ample hot water in the shower. Your satisfaction is important to us, and we look forward to welcoming you back for another seamless stay in the future.

2/10 - 너무 별로예요

Daisha

답변 제공: Guest Relations Specialist 님, 2024년 2월 8일
Hi Daisha,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

8/10 - 좋아요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 12월 9일
Hi Victoria,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have met your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One Night Stay
My reservation was made quick & easy on Hotels.com. I arrived at the location for check-in & all I had to show was my ID, then off I when to my room. The was Clean and Organized (just like the pics online). My only complaint was that the coffee table top was wobbly (I couldn't put a drink on it). Other than that 1 mishap, my stay was Great!
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 12월 6일
Hello,We appreciate your positive feedback regarding the ease of your reservation process and the efficiency of our check-in procedure. It's delightful to hear that your room met your expectations in terms of cleanliness and organization, aligning with the representations on our online platform. We apologize for any inconvenience caused by the wobbly coffee table top and will certainly look into addressing this issue. Nevertheless, we are pleased to know that overall, you had a great stay with us, and we hope to welcome you back for another enjoyable experience in the future.

8/10 - 좋아요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A solid and affordable hotel. Great staff interactions. The breakfast is a standard cheap fare (but free!). The location is great for a lot of adventures in the region. Lots of restaurants, theaters etc in the immediate area too.
2023년 11월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 12월 6일
Hi Jeffrey,We appreciate your positive feedback on our hotel. We take pride in offering affordable accommodation with a focus on excellent customer service. Our staff strives to provide a welcoming environment for our guests, and it's encouraging to hear that you had a great experience interacting with them. We also value your acknowledgment of the convenient location, surrounded by various dining options, theaters, and other attractions, making it an ideal base for exploring the region. Thank you for choosing to stay with us, and we hope to welcome you back for more adventures in the future.

8/10 - 좋아요

Boris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Overal stay was good and safe and very clean. Noise elevator.
2023년 11월에 3박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 11월 28일
Hi Boris, We appreciate your positive feedback on your overall experience at our hotel, highlighting the cleanliness and safety of our premises. Our commitment to maintaining a clean and secure environment is of utmost importance. We understand that noise disturbances, such as from elevators, can impact the overall guest experience, and we apologize for any inconvenience this may have caused. Rest assured, we continuously strive to enhance our facilities to ensure a comfortable stay for all our guests. Your valuable insights contribute to our ongoing efforts to provide a high-quality hospitality experience.

10/10 - 훌륭해요

LEDA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was very close convenient.
2023년 11월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 11월 28일
Hi Leda, We appreciate your feedback and are delighted to hear that you found our hotel conveniently located. Our commitment to providing a comfortable and accessible experience for our guests is a top priority. We strive to maintain a high standard of service, ensuring that our location adds to the overall convenience of your stay. Thank you for choosing our hotel, and we hope to welcome you back in the future for another enjoyable experience.

6/10 - 괜찮아요

Latoya

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Staff not very friendly at the front desk when I checked in she seemed like she had an attitude. My friend left her ring on the table next to the bed and we called 2hrs after leaving when she realized she didn’t have it and they told us it wasn’t any ring in the room which is a lie because no one else went in the room except housekeeping
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 11월 28일
Hi Latoya,We appreciate your feedback regarding your recent stay at our hotel. We sincerely apologize for any perceived unfriendliness at the front desk during check-in, as providing excellent customer service is our top priority. Regarding the missing ring, I see that our manager has since reached out to you personally to address the situation and we're pleased to inform you that the missing ring has been located, and our team is committed to ensuring its safe return to you. Know that our goal is to ensure that your overall experience with us is positive, and we remain at your service for any further assistance needed.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 11월 28일
Hi Lisa, Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

4/10 - 별로예요

Mark

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was absolutely rock hard. My fiancé and I woke up with sore backs. Very uncomfortable throughout the entire night.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 11월 27일
Hi Mark,Thank you for sharing your feedback regarding the comfort of the bed during your recent stay. We want to assure you that all our beds are brand new and of the highest quality. We regret that the firmness did not meet your expectations, and we encourage guests to reach out to the front desk with any concerns during their stay. Our team is always ready to assist and ensure your comfort. Your input is valuable, and we appreciate the opportunity to address any issues to enhance our guests' experience. We hope you will consider staying with us again in the future.

6/10 - 괜찮아요

Nicole

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room looked like it hadn't been cleaned correctly in a year. Dead flies by window, bed linens smelled musty, couch dirty and stained. Tub had so much grime I couldn't even lysol wipe it clean to have a bath. Floor had crumbs and dust chunks. Lobby was not clean either. Nowhere to sit for breakfast.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 11월 18일
Hi Nicole,Guests who stayed in the room before and after your visit expressed gratitude for a pleasant stay with no reported complaints. We encourage guests to reach out to the front desk with any concerns during their stay, as we are dedicated to addressing and resolving issues promptly to ensure a positive experience for all our guests. Your feedback is valuable to us, and we appreciate the opportunity to enhance the guest experience based on your input.

10/10 - 훌륭해요

Rhonda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Al was welcoming and clean.
2023년 11월에 4박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 11월 15일
Hi Rhonda,I'm glad to hear that your stay was great! It's wonderful that Al provided a welcoming environment, and you found the accommodations clean. If there's anything specific you appreciate or if there are areas where we can continue to make your stays enjoyable, feel free to let me know. We value your feedback and look forward to hosting you again for another fantastic experience!

8/10 - 좋아요

sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place for a basic stay for business or a night away from the kids with the wife. Staff all around was good to excellent. The man working the front desk during the morning of November 11th 2023 was especially nice. We had checked out before 11am and my wife needed to use a restroom. This gentleman was very nice and allowed her to use their own bathroom. Very much appreciated him.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 11월 14일
Hi sean,I'm thrilled to hear that you had a great stay and that our hotel served as a perfect place for your needs, whether it be for business or a night away. It's wonderful that you found our staff, especially the gentleman at the front desk on November 11th, to be good to excellent. I'm glad he could assist your wife with using the restroom even after checkout—it's those thoughtful gestures that make a difference.If there's anything else you'd like to share or if there are specific details that stood out to you, feel free to let me know. We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay!

10/10 - 훌륭해요

Norma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
From check in to check out, everything was excellent! Friendly staff, safe all around. Comfortable bed, all very clean! I am a female who stayed by myself, and felt very at ease and peaceful here. Breakfast was a plus with eggs sausage, toast, bagels, cream cheese, pastries, yogurt, great coffee, make your own waffles.. and the price was not bad! I would definitely return when I need to spend time alone to recharge!
2023년 11월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 11월 12일
Hi Norma,I'm delighted to hear that your entire experience, from check-in to check-out, was excellent! It's wonderful that you found our staff friendly and the environment safe. I'm glad you felt at ease and peaceful during your stay. It's also great to know that you enjoyed the comfortable bed and the cleanliness of the facilities.The details about your positive experience with the breakfast options and the amenities provided are appreciated. I'm thrilled to hear that you would consider returning when you need time alone to recharge.If there's anything specific you love or if there are areas where we can continue to meet or exceed your expectations, please feel free to share. We look forward to hosting you again whenever you choose to return!

10/10 - 훌륭해요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything is good for the value
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 11월 12일
Hi Wayne,I'm glad to hear that you find everything good for the value! If there are specific aspects you appreciate or if there's anything we can do to enhance your experience further, feel free to share. Your feedback is important, and we want to ensure your stay is consistently enjoyable. If there's anything else you'd like to mention or discuss, I'm here!

4/10 - 별로예요

Adil

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property should not be rated as high as it is everything felt like a cheap hotel
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 12일
Hi Adil,We're grateful to have businesses and guests returning to our hotel year after year, especially in such a competitive area. If you had any concerns during your stay, we genuinely wish you had reached out to us. Your feedback is invaluable, and addressing any issues directly allows us to ensure an even better experience for our guests.

6/10 - 괜찮아요

Brian

연인과의 여행
좋아요: 직원 및 서비스
This was a last minute over night stay on a Saturday. Was happy to find a hotel room under $200. The rate we paid was fair for the hotel room. Check in/out was smooth. When entering the room the door was jammed and the toliet wasn't working. We just dealt with it. Again, you get what you paid for and it was fine for one night.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 12일
Hi Brian,We appreciate your feedback. If you encountered difficulties with the card used to access your hotel door, we would have appreciated it if you had reached out to the front desk. Both the guests who occupied the room before and after you didn't report any issues with entering the room. Similarly, if there were any problems with the toilet, we wish you had contacted the front desk. As of now, we haven't received any complaints, but we would have been more than happy to address and resolve any concerns you might have had.

2/10 - 너무 별로예요

Robert

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely disappointed with this hotel experience. The bed was horribly uncomfortable and creaked every time we moved. The guests down the hall were screaming in their room and in the halls, and beating on our door. The room was dirty and smelled terribly. After three hours, we packed our bags and left. A complete waste of nearly $200.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 11월 6일
Hi Robert,We appreciate you taking the time to share your experience at our hotel. We would like to address a couple of points you raised. Our beds are relatively new, and many guests have complimented their comfort. We apologize if you found them uncomfortable. Regarding the disturbance from other guests, we take such matters very seriously. However, we were fully booked that night, and we did not receive any other complaints about disturbances on your floor or elsewhere in the hotel.We regret that you encountered issues with cleanliness and odor in your room. This is certainly not the standard we aim to uphold, and we assure you that your feedback will be shared with our housekeeping team to ensure such lapses are addressed.We hope to have the chance to welcome you back and exceed your expectations in the future.

10/10 - 훌륭해요

Elisabeth

The bathroom was kinda small, besides that I had a l great experience at this hotel.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 11월 3일
Hi Elisabeth, I'm glad to hear that overall you had a great experience at the hotel. While the bathroom being a bit small might be a minor inconvenience, it's good to know that it didn't overshadow your stay. If there's anything specific you enjoyed or if you have any suggestions, feel free to share!

4/10 - 별로예요

Sasha

출장 여행, 가족 여행
Our room was right off the lobby and you could hear everyone dragging their suitcase by our room. Also staff would talk loudly in front of my door later at night while i was trying to sleep. I asked them to stop but they continued. The door was very difficult to open, everyone had to ise blunt force to open the door as it was very stuck. My elderly mom was unable to open it herself if she needed to leave the room for something. Tried to get coffee at the breakfast and the machine was only producing slightly brown water, needed more grounds but no one around to ask.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 12일
Hello Sasha,Regarding your feedback, we want to clarify that our rooms are not positioned adjacent to the lobby, and this is the first time we've received such a complaint. We wish you had reached out to the front desk so we could address any concerns during your stay. Additionally, our nightly staff at the front desk is not located in close proximity to guest rooms, making it essential for guests to report any noise-related issues directly.If your mom encountered difficulties using the card to access the front door, we appreciate you bringing this to our attention as it's the first time we've heard of this issue. Our front desk is staffed 24 hours a day, and we would have been more than happy to assist. Please know that there is always someone available to help with any concerns, and we encourage guests to reach out for prompt assistance.Thank you for sharing your thoughts, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 - 괜찮아요

Kathy

It is an older hotel. Rooms are small. Breakfast does not start till 7 which is later than most. Desk attendant was not very fry and seemed put out.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 12일
Hello Kathy,Wingate has undergone a recent transformation, embracing a modernized appearance. While we welcome numerous returning guests and businesses each year, there's a shared appreciation for both the contemporary and classic elements in our country-style design. Our complimentary breakfast, featuring a mix of hot and cold options, begins at 7 a.m., aligning with the standard practice in many hotels. Guests often opt for our breakfast over nearby diners known for their excellent food. We frequently receive compliments about our friendly front desk staff, and if you have any concerns, we encourage you to reach out to the manager directly. Your feedback is valuable to us!

4/10 - 별로예요

sandra

좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 11월 3일
Hi sandra,I appreciate your feedback, and I'm sorry to hear that your experience was only a 4 out of 10. Your insights are valuable to us. If you're open to sharing more details about what aspects fell short, it would help us identify areas for improvement. Our goal is to make every guest's stay exceptional, and your feedback plays a crucial role in achieving that.

2/10 - 너무 별로예요

GENEVIEVE

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This was Three Stars on website?!?! FALSE ADVERTISING! I’ve stayed at a Wyndham and this was just gross, yes GROSS! This was worse than a 1 star. The online presence made it a 3 stars … it was so old, creepy, noisy, smelled like cheap cleaning products, lighting bad, elevators on it’s last leg, location bad I could go on but I want to move on. Wyndham should be ashamed.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 3일
Genevieve, many businesses, families, and solo guests choose to stay with us year after year. In 2021, we completed a full renovation, and our loyal guests have expressed appreciation for both the hotel's charm pre-renovation and its modern look now. Lighting has not been a source of complaint, as each room is designed with wide windows to invite in natural light and provide excellent reading illumination at night. We are fortunate to be within walking distance of top-notch diners and restaurants, and our recommendations have received positive feedback. Nearby attractions like the award-winning Red Line Diner and the convenience of Walmart and Sam's Club, just across the street, add to the overall appeal. If you had any comments or concerns, we encourage guests to stop by the front desk or request to speak with our manager for assistance. Your feedback is essential, and we're here to ensure a comfortable and enjoyable stay.

8/10 - 좋아요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 30일
Hi Lawrence,Thank you for providing a rating of 8 out of 10. It's great to know that your experience was positive. If there are specific areas where we can make improvements or if there's anything you'd like to share about your stay, please feel free to let us know. Your feedback is valuable, and we're here to ensure that your future stays are even better.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stop on road trip
Nice stop on our drive up to NY from Florida. Very clean, and comfortable beds. The pillows were the best!!
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 30일
Hi Valued Guest,I'm delighted to learn that your stay at our hotel during your road trip was enjoyable. Providing clean and comfortable accommodations, including quality pillows, is our priority. Thank you for choosing us, and if there's anything specific you appreciated or if you have suggestions for improvement, we'd love to hear more. Safe travels as you continue your journey to New York!

6/10 - 괜찮아요

Andrea

2023년 10월에 3박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 30일
Hi Andrea,Thank you for sharing your feedback and rating. If there are specific aspects of your stay that you'd like to discuss or if there's anything we can improve upon, please feel free to let us know. We value your input and want to ensure your future experiences meet or exceed your expectations.

6/10 - 괜찮아요

Nicholas

Nice place. A little old and outdated
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 11월 19일
Hi Nicholas,Thank you for choosing our place! I'm glad to hear you found it nice. While we strive to maintain a comfortable environment, I appreciate your observation about the age and outdated aspects. We're constantly working on improvements, and your feedback is valuable in our efforts to enhance the overall experience. If there's anything specific you feel could be updated or improved, please don't hesitate to share. We want to ensure your future stays are even more enjoyable. We appreciate your feedback and hope to welcome you back soon!

8/10 - 좋아요

henry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room was nice, clean but the hallways and elevator needed improvement. Breakfast was good.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 28일
Hi henry,I'm pleased to hear that you found the room nice and clean and that you enjoyed the breakfast. Your feedback about the hallways and elevator is noted, and we'll certainly look into areas where improvements can be made. We appreciate your input, and if there's anything specific you'd like to highlight or if you have additional suggestions, feel free to let us know. We value your perspective, and we hope to have the opportunity to host you again for an even better experience. Safe travels!

4/10 - 별로예요

Joseph

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was excellent… friendly and very helpful. The room was clean with some recent upgrades. The heater was very noisy. The air whistled through the windows. The elevator squealed and vibrated. The shower curtain was ripped, the shower head partially obstructed, the little fridge never really became cold. The breakfast was the worst I have ever been exposed to. Coffee was awful, drink machine out of order, eggs cold and rubbery, one four slice toaster that was very slow. No fruit! Pitcher of milk for cereal left at room temp for at least the 30 minutes we were there. Very small dining area. Seating spilled over to the lobby which was very cold. There is probably more if I gave it more thought. I felt very sorry for the staff who tried very hard. There are many other choices within a quarter mile. I don’t expect that your hotel will be open much longer. Sorry. Hope this was helpful.
2023년 10월에 2박 숙박함
답변 제공: Eddie 님, 2023년 10월 24일
Thank you for your feedback! We use nescafe, ready to use coffee. Coffee is every individual's choice. Our breakfast is the wingate/Wyndham approved. All the machine are working fine.We couldn't fulfill your DISCOUNT request at the time of checking in as you were booked through Expedia.

10/10 - 훌륭해요

taj

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스
I love how clean everything was. The person at the front desk was so sweet and kind. I will definitely be returning again
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 23일
Hi Taj,I'm delighted to hear that you enjoyed a clean and welcoming experience during your stay! It's wonderful that the person at the front desk made a positive impression on you with their kindness. We look forward to welcoming you back for another stay, and if there's anything specific you loved or if there are areas where we can continue to make your future stays enjoyable, please feel free to let us know. Thank you for choosing to stay with us, and we can't wait to have you back!

6/10 - 괜찮아요

Denise

단체 여행
Hotel is located around shopping area and dining. What I disliked was the cleanliness of the bathroom. The bath tub had ground in stains and the shower really didn't work properly. The hallway carpet smelled like dirt even though they tried to mask it with some sort of deodorizer. Otherwise, it was passable. The cost of the room was not worth it.
2023년 10월에 2박 숙박함
답변 제공: Eddie 님, 2023년 10월 24일
Thank you for your feedback. We are still in process of refurbishing our tubs. We will check with front desk as all shower heads are new.