외관

베스트 웨스턴 프레스코토니안 여행 후기

2.5 out of 5
베스트 웨스턴 프레스코토니안
1317 Gurley St, Prescott, AZ

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 525개" "
평점 8 - 좋아요. 1003개 이용 후기 중 310개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 101개" "
평점 4 - 별로예요. 1003개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 22개" "

8.8/10

청결 상태

9.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
From beginning to end all was perfect. Everything was nice and clean and staff was bery informatibe and very polite!!!! I highly recommend this place! Thank you!
2024년 4월에 3박 숙박함
답변 제공: Angela Whitlatch 님, 2024년 4월 24일
Dear Sandra,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Brenda

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2024년 4월에 1박 숙박함
답변 제공: Angela 님, 2024년 4월 23일
Hello Brenda,Thank you for your review. We appreciate all feedback.We look forward to hosting you again when you are in town.

10/10 - 훌륭해요

carrie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Angela 님, 2024년 4월 22일
Carrie thank you so much for your review.We hope to see you again soon!

8/10 - 좋아요

MILO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2024년 4월 14일
Thank you for your review. We are glad you enjoyed your stay and hope to see you again soon. Have a great day!

10/10 - 훌륭해요

Wesly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel at a nice price. The staff is very nice and the gentleman that checked me in, Mike was great and shared some good advice with me about the area.
2024년 4월에 3박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2024년 4월 10일
Thank you for your review. We are glad you enjoyed your stay and Mike was able to help you out. Hope to see you again soon and have a great day!

8/10 - 좋아요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Its an older establishment.. however their breakfast was great. Beds were less than comfortable, and no housekeeping unless requested.. i did request towels and we did not receive any....All in All the stay was good
2024년 4월에 3박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2024년 4월 10일
Thank you for your review. We apologize for the issues you had and hope you will return so we can make your next stay better. We also have decided to do stayovers all the time now unless guest asks for no service, so we will be able to get everything refreshed for you on your next visit. Have a great day.

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2024년 4월 7일
Thank you for your review. We are glad you enjoyed your stay and hope to see you again in the near future.

8/10 - 좋아요

Leslie

출장 여행
The welcome pad at the front door is dirty and broken and tattered.
2024년 1월에 4박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2024년 1월 31일
Thank you for your review. We are glad you enjoyed your stay. Also thank you for informing us about the welcome mat. We will be taking care of this. We hope to see you again soon in the near future. Have a great day!

8/10 - 좋아요

Geraldine

2024년 1월에 1박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2024년 2월 7일
Thank you for your review. We are glad you enjoyed your stay. If there were any issues, please give us a call so we can talk about it. Hope to see you again soon.

10/10 - 훌륭해요

Crystal

2024년 1월에 1박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2024년 1월 17일
Thank you for your review. We are glad you enjoyed your stay and hope to see you again soon.

10/10 - 훌륭해요

Tyler

2023년 12월에 1박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2024년 1월 8일
Thank you for your review. We are glad you enjoyed your stay and hope to see you again soon. Have a great day!

10/10 - 훌륭해요

Lori

2024년 1월에 1박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2024년 1월 24일
Thank you for your review. We are glad you enjoyed your stay and hope to see you again soon. Have a great day!

8/10 - 좋아요

Odell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An OK Stay
Stay was good. The room was clean but a little outdated. The sink was stopped up and you have to jiggle the gandle to stop the toilet from running or take the tank lid off to move the mechanism to get the tank to fill up. Breakfast was pretty good. Overall an ok stay.
2023년 12월에 4박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 12월 31일
Thank you for your review. We apologize for anything that wasn't satisfactory during your stay. We hope to see you again soon, so we can make your next stay even better.

10/10 - 훌륭해요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was very happy with the stay
2023년 12월에 3박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 12월 26일
Thank you for the review. We are glad that you enjoyed your stay and we hope to see you again soon. Have a great New Year!

10/10 - 훌륭해요

Lee

2023년 12월에 1박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2024년 1월 11일
Thank you for your review. We are glad you enjoyed your stay and hope to see you again soon.

10/10 - 훌륭해요

Cathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 12월 20일
Thank you for your review. We are glad you enjoyed your stay and hope to see you in the near future! Hope you have a great day and Happy Holidays!

6/10 - 괜찮아요

Amanda

가족 여행
좋아요: 직원 및 서비스
Meh at best
1. Please, please, please stop advertising full beds as queen beds. It’s really obvious to literally, well, everyone and it just makes people frustrated. 2. The staff really tried hard and were very kind. 3. You can hear noise down the road *all* night if you are in the front building of the hotel. It’ll do in a pinch but that’s about it.
2023년 12월에 1박 숙박함
답변 제공: Kimberley Front Desk Manager 님, 2023년 12월 11일
Thank you for your review. We apologize if you felt they weren't queen size beds but, we advertise as queen beds because the measurements of the beds and size of sheets prove they are queen size. We apologize if there was anything that was unsatisfactory with your stay. Hope you come back so we can make your next stay better and let us know, so we can put you in a different area. Have a great day.

2/10 - 너무 별로예요

Jacob 님, Queen Creek

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We ended up not even staying at this property and found a better place to stay
2023년 12월에 2박 숙박함
답변 제공: Kimberley Front Desk Manager 님, 2023년 12월 6일
Thank you for your review, but you happened to be a no show and we were never informed that you wouldn't be staying with us. Hope you will stay next time, so we can show you that we are a great place to stay at.

10/10 - 훌륭해요

ALEXA F

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 12월 6일
Thank you for your review. We are glad that you enjoyed your stay and hope to see you again soon. Hope you enjoy your day!

4/10 - 별로예요

Denise

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Stain on chair -heater wouldn’t shut off -old decor in poor condition
2023년 12월에 1박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 12월 6일
Thank you for your review. We apologize that everything wasn't up to your standards. We have looked into these issues and would love for you to come back so we can make your next stay even better. Hope you have a great day!

10/10 - 훌륭해요

Dayna 님, Maricopa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant personnel, clean, and nice establishment.
2023년 11월에 1박 숙박함
답변 제공: Angela Whitlatch 님, 2023년 11월 28일
Hello Dayna,Thank you for your kind review. We hope to see you again very soon!

10/10 - 훌륭해요

Ivan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 11월 16일
Thank you for your review. We are glad you enjoyed your stay and hope to see you again.

8/10 - 좋아요

Holly

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Room was nice, layout of property is weird, like a second structure was added as an afterthought. Made it difficult to find our room. Property could use some upkeep. Staff were nice.
2023년 11월에 1박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 11월 15일
Thank you for your review. We apologize everything wasn't satisfactory to you. We hope you will stay again soon, so we can make your stay even better.

8/10 - 좋아요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just old and dated. But clean
2023년 11월에 1박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 11월 15일
Thank you for your review. We apologize if everything wasn't satisfactory and hope you will come again soon, so we can provide a better stay.

10/10 - 훌륭해요

Cory

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved Mexican Restaurant next to hotel for convenience!
2023년 11월에 3박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 11월 15일
Thank you for your review and we will be sure to share your comment with the restaurant. Hope to see you again soon.

10/10 - 훌륭해요

Rosemary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Visit to Prescott
Excellent location for hiking and sight seeing. Friendly staff, nice breakfast, good shower, comfortable bed.
2023년 11월에 1박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 11월 9일
Thank you for ypour review. We are glad you enjoyed your stay and hope to see you again soon.

8/10 - 좋아요

Jerome

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast is good staff is nice
2023년 11월에 1박 숙박함
답변 제공: Angela Whitlatch 님, 2023년 11월 9일
Hello Jerome,Thank you so much for your kind review. We hope to see you again soon!

10/10 - 훌륭해요

william

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kind of hard to find and the roads are confusing as well as how the shopping areas are laid out. But the property and rooms are well maintained. As usual their breakfast is the best. Staff are nice and friendly, one even called me ( an old man) HONEY.
2023년 11월에 1박 숙박함
답변 제공: Angela Whitlatch 님, 2023년 11월 8일
William thank you for your kind review. We hope to see you again soon!

10/10 - 훌륭해요

Jeramiah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had some work going on in Prescott. Brought myself in my crew. Had four rooms. Very clean very good smell professional staff Kimberly was great. The breakfast was amazing.
2023년 10월에 1박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 10월 27일
Thank you for your review. We are glad you enjoyed your stay. Hope to see you again soon.

4/10 - 별로예요

Melissa

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old, dirty, and in SERIOUS need of updating! The worst Best Western I have ever stayed at. However, the gentleman who checked me in was very kind and the breakfast was decent.
2023년 10월에 1박 숙박함
답변 제공: Kimberley C. Front Desk Manager 님, 2023년 11월 1일
Thank you for the review. We apologize for the issues with your stay. We hope that you would come back so we can make your next stay a much better one.

8/10 - 좋아요

Tricia

2023년 10월에 1박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 11월 5일
Thank you for review. We apologize if everything wasn't to your standard. We hope you will visit again soon so we can make your next stay even better.

10/10 - 훌륭해요

Audra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 10월 15일
Thank you for your review. We are glad that you enjoyed your stay and hope to see you again soon.

10/10 - 훌륭해요

Robert Nick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very, Very helpful and accommodating staff. The property and rooms were clean.
2023년 10월에 4박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 10월 11일
Thank you for your review. We hope to see you again soon.

10/10 - 훌륭해요

Gregory

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful and friendly check in. Kelly was very helpful and awesome. Very nice room with a balcony! Very dog friendly!
2023년 10월에 1박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 10월 11일
Thank you for your review. We hope to see you again soon. We will let Kellie know how much she was appreciated.

10/10 - 훌륭해요

Jennifer 님, El Cajon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room, great breakfast. The staff was polite and professional.
답변 제공: Angela Whitlatch 님, 2023년 10월 4일
Hello Jennifer,We are delighted to hear that you enjoyed your stay with us. We hope that you will come back and stay whenever you are in town.

8/10 - 좋아요

Emily

2023년 9월에 8박 숙박함
답변 제공: Kimberley Front Desk Manager 님, 2023년 10월 1일
Thank you for your review. Hope to see you again soon.

8/10 - 좋아요

frank

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk when I checked in was incredible helpful. They gave me some treats for my dog. She said they take care of our four legged visitors. Thank you. We will come back.
2023년 9월에 2박 숙박함
답변 제공: Angela 님, 2023년 9월 29일
Hi Frank, We are delighted to hear that you enjoyed your stay. We certainly do love our furry friends. Come back and see us when you can.

10/10 - 훌륭해요

La Kimba

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mike at the front desk made things easy and simple for our check-in. Will be back next year!
2023년 9월에 1박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 9월 28일
Thank you for your review and we are glad you enjoyed your stay. We will be sure to let Mike know about the great job he did. Hope to see you again soon.

6/10 - 괜찮아요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The man at the check-in desk was kind and helpful. The rooms have been updated recently. But this is definitely a motel. I'm glad I brought my silicon ear plugs as you could hear traffic on the street as well as footsteps in the rooms above. The free breakfast was super average although the woman helping in the breakfast area was polite and nice. If I'd paid like $150/night and realized I was getting a motel, I'd be totally fine with it. (Instead I paid more and i guess I didn't look at photos of the outside of the property well enough before booking.)
2023년 9월에 1박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 9월 28일
Thank you for your review and we apologize that everything wasn't satisfactory for you. When you stay again just let us know about the street noise and we can put you in a room away from the road. I hope you will consider staying with us again so we can make your next stay more memorable. We will also be sure to let our employees know the great job they did helping you.

10/10 - 훌륭해요

Marcella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 9월 28일
Thank you for you review and we are glad you enjoyed your stay. Hope to see you again soon.

10/10 - 훌륭해요

Karen

2023년 9월에 1박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 10월 14일
Thank you for your review. We are glad you enjoyed your stay and hope to see you again.Thank you.

8/10 - 좋아요

Geraldine

2023년 9월에 1박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 10월 13일
Thank you for your review. We apologize if everything wasn't satisfactory during your stay and we hope you will return so we can make your next stay better.

10/10 - 훌륭해요

Taiyne

2023년 9월에 2박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 9월 20일
Thank you for your review. We hope to see you again soon. Have a wonderful day!

6/10 - 괜찮아요

Harry

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was terrible. Ran out of food at 8:30am. Good poor quality. Not BW standard
2023년 9월에 2박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 9월 20일
I apologize for the issues with breakfast. We will be sure to reitierate to our associates to be sure to have everything stocked up until the end of breakfast whether it's 9am or 9:30am. I hope you will return and stay with us again and have a great breakfast. Hope you have a good day!

2/10 - 너무 별로예요

Jesse

2023년 9월에 1박 숙박함
답변 제공: Kimberley Caruso Front Desk Mananager 님, 2023년 10월 7일
We apologize for any issues you had during your stay. If you could call us and let us know more information on what happened,we would appreciate it so we can see if there is anything we can do . Hope to see you again soon and hope we can make your next stay a better one.Thank you.

8/10 - 좋아요

chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice room. breakfast was good.
2023년 9월에 2박 숙박함
답변 제공: Kimberley Caruso Front Desk Manager 님, 2023년 9월 16일
Thank you for the review. We are glad that you enjoyed your room and breakfast. Hope to see you again soon. Have a great day.

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was very good!
2023년 8월에 2박 숙박함
답변 제공: Angela Whitlatch 님, 2023년 9월 5일
Hi Richard,Thank you for your review. We hope to see you again very soon!

10/10 - 훌륭해요

Michelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Clean room. Very friendly staff Would definitely recommend. Check in with Mike at front desk is amazing. He cares and gives all the information you need as well as calling to check on your room once in 😊
2023년 8월에 1박 숙박함
답변 제공: Angela Whitlatch 님, 2023년 8월 28일
Hi Michelle,Thank you for your kind review. We love Mike and glad that you did too. Hope to see you again in the near future.

8/10 - 좋아요

Donna

좋아요: 청결 상태
2023년 8월에 2박 숙박함
답변 제공: Kimberley C. Front Desk Manager 님, 2023년 8월 26일
Thank you for staying with us and we hope to see you in the future.Have a great day!

10/10 - 훌륭해요

Terry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hard to get into but 5miles or less to down town ,eateries weather was excelent coming from 110 to 88 fantasic
2023년 8월에 3박 숙박함
답변 제공: Angela Whitlatch 님, 2023년 8월 22일
Hi Terry,Thank you so much for your review. We hope to see you again soon!