프로스펙트 리조트

“Beautiful, new property conveniently located on the beach. This peaceful hotel was perfect for my parent’s anniversary trip. Although there wasn’t a wide variety of local cuisine (as with most upscale resorts), the available options exceeded expectations.”

“The Resort was beautiful and comfortable. The pool was warm. All of the employees are kind! We had a great stay!!”

“Excellent customer satisfaction was their main objective. Ambience sophisticated and tailored to meet the needs of creating attention to personal details that met all my needs for a perfect vacay experience. Just an all round great stay. Renovations well done. The only need lacking was an elevator, that is a basic requirement on any property over two levels. This concern should be addressed. I have no desire to struggle with my bags up the stairs, even though the staff did not allow me to...

“The property was beautiful. I liked the customer service at the Concierge Desk. I think it should be all inclusive because it was expensive paying for everything. That is the only downfall,”

“the front desk lady actually walked me to my room and went through the room features with me as I checked in alone. To the water sports attendants made me feel very welcomed and like I would do all the activities Mr. Fabian Jordan, Hotel Ambassador, definitely exceeded my expectations. He checked on me just the right amount of times where I didn’t feel bombarded with messages but I also didn’t feel forgotten. The rooms are classy, the spa is a 3/5 for me but the treatment was nice.”

“Staff never smiled. No warm greetings, no good mornings. would be nice if after paying lots of money to stay there you'd at least get a smile. Cristina at the cafeteria was exceptionally rude. Also, had to hunt down someone on the beach for towels. Only to receive attitude when you'd ask. Someone really needs to have an urgent meeting about the overall mood of the employees. I will not stay there again based on our treatment.”

“Staff was very welcoming, helpful and nice”

“I have been to the crane about 5 times and everytime I visit I fall deeper in love with this resort. It’s clean, beautiful and the people are amazing they go above and beyond to ensure that your stay is great. I appreciate that there’s always a kitchen in the rooms. My only complaint is the lighting as a woman who does her makeup every night on vacation, better lighting would be phenomenal. I can’t wait to come back the food, pools and beach are all 10 out of 10.”