2/5 별로예요
실제 이용하신 고객
연인과의 여행
2021년 4월 13일
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It was late in the evening and we needed a last minute place to stay. We looked to Expedia to help book us a room. We were on our way do we chose the non refundable option. When we arrived the hotel had no hot water. The hot water would not be fixed for a week.
Not necessarily Expedia’s fault... but it should have been communicated from the hotel that that was an issue... there was not a room at any hotel anywhere in the vicinity... we had to keep driving to the next town. We called the next hotel directly and luckily we’re very very pleased. Luckily I am a frequent user of Expedia and they did - after checking my “no hot water” story with the hotel will refund my money for the hotel. ... in 30 days😕
2021년 4월에 1박 숙박함
