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벨라 시레나 록키 포인트 바이 캐스트어웨이 여행 후기

벨라 시레나 록키 포인트 바이 캐스트어웨이
Paseo las Glorias 2 L036, Colonia Ferrocarrilera, Puerto Peñasco, SON

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 8개 이용 후기 중 5개" "
평점 8 - 좋아요. 8개 이용 후기 중 1개" "
평점 6 - 괜찮아요. 8개 이용 후기 중 1개" "
평점 4 - 별로예요. 8개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 8개 이용 후기 중 1개" "

8.6/10

청결 상태

8.0/10

직원 및 서비스

8.4/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Cristhian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family vacation
Great location clean hotel
2018년 10월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
2018년 6월에 2박 숙박함
답변 제공: Jonatan Garcia 님, 2018년 12월 11일
Hello dear Guest. We are sorry your trip was not as you had expected. Please let us know what went wrong so we can correct it so the next person does not experience a similar issue.

8/10 - 좋아요

Rickey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice resort
This is a nice resort. Room are nice but the views are a little distant from the water unless you get a front condo or house
2017년 11월에 2박 숙박함
Hello Dear Guest, Thank you for rating us!, We hope to have you back in our resort soon!

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I could live here year round.
abeautifal apartment and grounds. Very spacious. Note there is no housekeeping in the whole week even though the add said there was. So we bought our oun toilet paper, paper towel, dishwashing soap. We washed our own towels. Ice Maker didn’t work? View of the pool and ocean was great.
2017년 11월에 7박 숙박함
Hello Robin. Thank you for the wonderful review! We're so happy to hear that you enjoyed your stay with us and thank you for letting us know your experience. We hope to welcome you back soon!

10/10 - 훌륭해요

Francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great clean unit with all the amenities.
Great rental. Very big and spacious. Our property was managed by the Castaways Properties business. We had to go to see them first for keys and give an additional $200 deposits. Then we had to check in at Bella Sirena and go to through their check in process. A lot of hoopla but they are trying to make it as safe as possible. Our unit had everything we need and was very clean. Water pressures are lackluster in ALL of Mexico but that was was expected.
2017년 10월에 2박 숙박함
Hello Francisco. Thank you for the wonderful review! We're so happy to hear that you enjoyed your stay with us and thank you for letting us know your experience. We hope to welcome you back soon!

10/10 - 훌륭해요

Martin 님, Arizona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful views
Awesome family trip, we enjoyed staying at this resort
2017년 8월에 2박 숙박함
답변 제공: Jonatan Garcia 님, 2017년 9월 2일
Hello Martin. Thank you for the wonderful review! We're so happy to hear that you enjoyed your stay with us and thank you for letting us know your experience. We hope to welcome you back soon!

2/10 - 너무 별로예요

Sylwia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family stay
The condo was dirty. The bad sheet where dirty and un-fresh. The bad mattress had stains. The windows where broken. Terrible customers service. Make sure you really want to go because cancellation is no option. They will never give you your money back. Not very strong WiFi
Hello Sylwia. We are sorry your trip was not as you had expected. Thank you for letting us know your experience, this will make us be better. We hope to have you back!

10/10 - 훌륭해요

erika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay st Bella sirena was by far over the top! Loved the condo, the resort pools were excellent! Beach was so pretty. I have nothing. Bad to say about this Resort. The one thing that was a bit annoying, the windows in the master bedroom would not close shut, so at night when the wind would pick up, we got a bit of a breeze inside and the noise. Other than that everything was great!
Hello Erika. We area glad to hear that you enjoyed your stay with us. Thank you for letting us know your experience, this will make us be better! We hope to have you back soon!