“I normally don’t leave reviews, but after what my family and I experienced—and especially how the situation was handled—I felt I had no choice\.
When we checked in, we were immediately told that if we lost a key card, we’d be charged **$50**, and if we lost a pool towel, we’d be charged **$25**\. I understand hotels have policies, but I’ve stayed at places like the Marriott that don’t even charge for a lost key card\. It felt like this resort was looking for every opportunity to charge...
“I normally don’t leave reviews, but after what my family and I experienced—and especially how the situation was handled—I felt I had no choice\.
When we checked in, we were immediately told that if we lost a key card, we’d be charged **$50**, and if we lost a pool towel, we’d be charged **$25**\. I understand hotels have policies, but I’ve stayed at places like the Marriott that don’t even charge for a lost key card\. It felt like this resort was looking for every opportunity to charge...
JENNIFER