Search Apartments in Puerto Vallarta

"Room was not ready at check in time and we had to wait and hr and 45 min for it to be cleaned. Accommodations were basic and clean. Staff was ok, not super friendly or accommodating. Our kid tried the pool while we were waiting for our room but didn’t really like it because it needed to be cleaned and was full of people. Location was great ! At the north end of the malecón. "

"Pool was kept clean and ample areas for sunbathing, ample lounge chairs and towel availability. "

"Everything was great! Staff was helpful and friendly. Rooms were clean."

"I've been to this hotel many times and previously loved it, due to the location, but especially because of the service. This time, the entire feeling was different. The service was very poor. Staff were actually rude at times. Just one example- We waited in the Sports Bar for over an hour after ordering our food with the waiter telling us, the food would be coming out soon. After an hour, he finally admitted that the chef had just arrived, because they didn't actually open until 1:30pm? "

"This was my 5th time to stay at this resort. The rooms are very comfortable and well maintained. The staff is extremely friendly and professional. The Spa is beautiful, and the staff is friendly and professional. The pool is beautiful and the pool staff is very attentive to your needs."

"Ordinary"

"Enjoyed my stay. Lovely hotel and amenities"

"Have stayed there several times and the value is the best in the area"

"The staff was amazing , maybe if they can fix the showers . They would stop randomly and I would be covered in soap . Besides that everything was great ."