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호텔 아마카 푸에르토 발라르타 - 어른 전용 여행 후기

3.5 out of 5
호텔 아마카 푸에르토 발라르타 - 어른 전용
Pino Suarez, 583, Emilio Zapata, Puerto Vallarta, JAL

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 675개 이용 후기 중 279개" "
평점 8 - 좋아요. 675개 이용 후기 중 224개" "
평점 6 - 괜찮아요. 675개 이용 후기 중 91개" "
평점 4 - 별로예요. 675개 이용 후기 중 49개" "
평점 2 - 너무 별로예요. 675개 이용 후기 중 32개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Levi

연인과의 여행
Great location, clean, nice views from the rooftop.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Travis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location, however know that it’s a good uphill trek from the beach and bars. Room was nice with great views, bed was a little firm.
2024년 3월에 4박 숙박함

4/10 - 별로예요

David

2024년 3월에 2박 숙박함

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
There was construction in the next room. I asked about moving and the front desk did not try to change our room. The room had no balcony or access to outside. The bar tender was not friendly in rooftop. But otherwise it was clean and adequate. Location was good
2024년 2월에 8박 숙박함

8/10 - 좋아요

José Noé

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Adam

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
We were given a room on the third floor, and although the room was nice, we were not told there would be construction happening on the penthouse, which was directly above us. The construction happened until early evening and began again mid morning. Also, the drain in the shower did not drain very well so by the end of your shower, you would be standing in about an inch and a half of water. The employees were very kind and and we’re very very good at accommodating us, as English speakers and if I weren’t for the construction, we would’ve really enjoyed our stay.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Chifa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I'd go back very quaint place. Quiet
2024년 2월에 4박 숙박함

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

8/10 - 좋아요

Dominic

Very nice hotel , beautiful views at the roof top pool.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Bridget

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a great stay. Especially enjoyed the private balcony overlooking the ocean and great location.
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Erick Scott Fitzgerald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For me the most important thing is cleanliness and comfortable beds. The staff clean the place very consistently and the beds are the best I’ve ever been in at a hotel. The price is also very reasonable. Being a hill does make for some cardio but it also means that it is quieter at night when you want to sleep. 10/10 would absolutely stay here again
2024년 1월에 7박 숙박함

6/10 - 괜찮아요

Stephen

좋아요: 직원 및 서비스
I have enjoyed staying here in the past, but my room this time was not very good. Yes, it was inexpensive, but the view was nonexistent, and truly the draw of staying up there is the view. Also, no free bananas anymore. I do recommend staying there usually, but I guess my old legs finally gave up climbing the stairs to the top of the hill, and in the hotel. I wish the staff the best, they are great, and Puerto Vallarta is beautiful from the roof!
2024년 1월에 6박 숙박함

10/10 - 훌륭해요

gabriela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente opción en la zona romántica de Puerto Vallarta. Todo el staff fue increíble, en especial la recepcionista del turno matutino
2024년 1월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for a short stay
Lovely hotel for a short stay. Comfortable bed, nice views.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Maria

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Randy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Amaca's affluent neighborhood
2023년 11월에 3박 숙박함

6/10 - 괜찮아요

John

연인과의 여행
Location is good. Pool bar $$$
2023년 11월에 9박 숙박함

2/10 - 너무 별로예요

Jose

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty room, dirty shower, hairs in shower
2023년 11월에 1박 숙박함

4/10 - 별로예요

Edwin

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Alexis

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleased with my stay in this hotel. Quality and comfort of room exceeded my expectations. Better than what the add/photos show, and for a very good price. Staff very friendly and accommodating. Would book here again with no hesitation.
2023년 11월에 2박 숙박함

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property and staff are nice. The property is up the hill a bit but Ubers are cheap and downtown is a 3 min walk. The room was clean and the bed was comfortable. There is a small rooftop bar and pool area. It sounds like they have some upgrade plans for that area. As it sits, the pool area is a nice place to enjoy a sunset. I would stay there again. The only reason to not stay here is if you physically can’t climb stairs.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Alejandra Nava

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente servicio y actitud de los empleados
2023년 9월에 3박 숙박함

4/10 - 별로예요

Ashlee

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Wasn’t what I expected but to be fair I had not truly looked at the listing for that area I anticipated it to be a little note-worthy. Friends were booking there unexpectedly due to the hurricane knocking power out, so grabbed a spot and rushed there. The next eve the power ( fans/fridge/etc) went out about 5:00 pm by 10 am the next morning no change so I called around to see who had service and asked to check out early. Without me asking they immediately said they could give me a voucher and I could give it to a friend/family. It’s just not a place that I could recommend to either. It’s a shabby chic/grunge vibe but that may work for some. To enter there immediate steep stairs and to get transported there they are on top of a hill. Below are other places to eat but be in a hill mood. There’s a young lady at the front desk- I believe her name is Alison, she’s kind, energetic, personable and probably the highlight of that stay.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Noemi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nos fue muy bien. El personal muy amable sobretodo los de la área de la alberca. La pasamos muy a gusto
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 3박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
God
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Joseph

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the third time I’ve stayed at Hotel Amaca and it most definitely won’t be my last. I love it there. It’s clean, easy, simple, and affordable.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Surisaddai J

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Encantador
Es uno de los mejores hoteles donde me he hospedado en Puerto Vallarta. Tiene todo el encanto de un hotel boutique de primera en la Riviera Mexicana. La habitación en la que estuve es amplia, cómoda e incluso tenía una hamaca en el interior que me pareció un detalle muy cool. Todos fueron muy amables y atentos, pero quisiera agradecer de manera especial a Ramsés que me ayudó con una solicitud especial que tuve para tener una reunión de trabajo. El único detalle que me parece que es muy importante para alguien que pueda tener movilidad reducida (o que no le guste subir escaleras) es que el hotel está construido sobre la montaña y no tiene elevador. Hay que subir y bajar escaleras todo el tiempo; desde para entrar al hotel, llegar a tu habitación o subir a la terraza donde está la alberca. Son sólo 3 pisos, pero para alguien de edad avanzada, puede ser pesado. 100% recomendable. Espero poder regresar pronto.
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Timothy 님, Northridge

연인과의 여행
좋아요: 직원 및 서비스
Hotel is located in quoet area of RZ, near the Pinnacle properties. There is no elevator so be prepared to get lots of exercise going up and down the stairs. There is a funicular you can use to get to Olas Altas street where there are lots of restaurants, cafes, access to beach, etc. If the funicular isn't working be prepared to walk lots of stairs to get to hotel from Olas Altas street. Our room was basic and met our needs - spacious shower, decent water pressure, great a/c unit, fridge, nice and comfy beds and pillows. Hotel location is really great. There is a very small pool on the rooftop, with a small bar as well. Nice place to hang out a bit. The staff work very hard to make this place an enjoyable stay for you.
2023년 9월에 7박 숙박함

10/10 - 훌륭해요

Katie

연인과의 여행
좋아요: 편의 시설/서비스
Great front desk staff and bartender very clean
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

dimitra

좋아요: 숙박 시설 상태 및 시설
2023년 9월에 7박 숙박함

8/10 - 좋아요

Victor Hugo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함
답변 제공: Hotel Amaca Staff 님, 2023년 8월 25일
Victor Hugo, agradecemos mucho tu estadía y tus comentarios. Esperamos que hayas disfrutado mucho de tu vacación. Saludos.

8/10 - 좋아요

Federico

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien excelente hotel
2023년 8월에 5박 숙박함
답변 제공: Hotel Amaca Staff 님, 2023년 8월 21일
Federico, muchísimas gracias por tu estadía. Esperamos que pronto nos visites de nuevo. Saludos,

10/10 - 훌륭해요

Gerardo

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great. We got there at 8 am, and even tho we couldnt check in staff allowed us to use the showers, pool, used their towels, etc. they are always willing to help
2023년 8월에 6박 숙박함
답변 제공: Hotel Amaca Staff 님, 2023년 8월 21일
Dear Gerardo: Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our staff made your visit enjoyable. Providing our guests with a comfortable and accommodating environment is a top priority for us.It's wonderful to know that you were able to take advantage of our facilities and amenities, including the showers, pool, and towels. We believe that every moment of your stay should be enjoyable, and we're glad we could contribute to that.Your kind words are truly appreciated, and we'll be sure to pass along your compliments to our dedicated team. We can't wait to welcome you back in the future and provide you with another memorable experience. Thanks,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buena atención y buen lugar
La experiencia fue muy buena, el personal es amable y el lugar está limpio. No tengo ninguna queja todo muy bien, si lo recomiendo.
2023년 7월에 2박 숙박함
답변 제공: Amaca Staff 님, 2023년 8월 21일
Muchísimas gracias por tu estadía. Esperamos volverte a ver pronto! Saludos!

10/10 - 훌륭해요

Everardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The shower got super hot fast and it didn’t matter how open the valve was.
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

GUSTAVO MORA

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean nice I recommend. But 2 days was horrible kids crying and screaming at 8 am I did 2 complaints I just wish they make sure before they rent the rooms that there’s no kids.
2023년 7월에 4박 숙박함
답변 제공: Hotel Amaca Staff 님, 2023년 8월 21일
Hola Gustavo Mora, lamentamos muchísimo que te hayamos afectado de esa manera. Somos un hotel solo adultos, y unos huéspedes llegaron con sus niños, nos prometieron que no harían ruido, y realmente, revisando las cámaras, salían con los niños antes de las 8 am y regresaban a las 10 pm, con los niños dormidos; así que las dos veces que nos hiciste la observación, les dejamos saber, pero solo se quedaban dos noches. Un disculpa enorme. Saludos.

10/10 - 훌륭해요

Blanca Esthela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfy, the room has an espectacular ocean view, staff is very friendly, helpful. I felt very comfortable. I love the bed, I slept like a beauty queen. I totally recommend this hotel. It is very affordable, excellent location, quiet simple but it has the necessary to help you in save money I definitely will cane back
2023년 6월에 4박 숙박함
답변 제공: Hotel Amaca Staff 님, 2023년 7월 7일
Blanca:Thank you for taking the time to share your wonderful experience with us. We are elated to hear that you enjoyed your stay at our hotel and had a comfortable experience.And for us, it's music to our ears to hear that you loved our comfortable beds and the spectacular ocean view from your room. Our staff takes pride in providing exceptional service to our guests, and we are pleased to know that you found them friendly and helpful.We appreciate your recommendation, and it means a lot to us that you would definitely consider staying with us again. We work hard to maintain our high standards, and we are glad to see that you found our hotel affordable and with an excellent location. See you soon,

10/10 - 훌륭해요

ADAN 님, el monte

2023년 7월에 1박 숙박함
답변 제공: Amaca Staff 님, 2023년 8월 21일
Adán, agradecemos mucho tu calificación. Esperamos que hayas tenido una bonita estadía. Cualquier comentario o sugerencia, estamos a la orden. Gracias.

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great location and the staff is great!
2023년 6월에 5박 숙박함
답변 제공: Amaca Staff 님, 2023년 7월 7일
Jennfer, Thank you again for choosing our hotel for your stay, and we look forward to welcoming you back soon. We'll miss you!

8/10 - 좋아요

Carolina Barraza

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Since Amaca Hotel is a boutique hotel, they are very friendly and make sure you are always taken care of. When we arrived, the floor seemed a bit dusty, but they immediately took care of it. Additionally, the cleaning ladies always did an excellent job cleaning all the sand in your room and cleaning everything spotless. I would like to mention that during our stay, they had construction going on and were drilling walls in the hallways. However, they were mindful and started around 11 am and ended around 4 pm. While we did not really mind it, it is worth noting for others. Overall, we really enjoyed our stay there because it was close to the beach (3 min walk) and to other must-see stops while you are in Puerto Vallarta. Would stay there again!
2023년 6월에 6박 숙박함
답변 제공: Hotel Amaca Staff 님, 2023년 7월 7일
Carolina: Thank you for taking the time to leave a review of your recent stay at Amaca Hotel. We are thrilled to hear that you enjoyed your time with us and that our team members were able to make your stay a memorable one.We apologize for any inconvenience caused by the construction noise during your stay. We're currently working on updating our almost 40-year-old building in order to offer an even better experience to all our guests. We're excited about the changes that we're making and we hope that when you visit us again, you'll be able to enjoy all the improvements that we've made.Thank you also, for acknowledging our team's efforts in making sure that the cleaning standards were met. We have shared your feedback with our team to ensure that it keeps up the good work.We appreciate your compliments on the hotel's location. It's great to know that our guests can enjoy a convenient location and access some of the wonderful attractions that Puerto Vallarta has to offer.We look forward to welcoming you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 4박 숙박함
답변 제공: AMACA STAFF 님, 2023년 6월 23일
Muchísimas gracias por tu estadía.

10/10 - 훌륭해요

Ryan Joseph

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What stood out to me the most was the friendly staff and it's beautiful view. The pictures of the view and facilities are as viewed.
2023년 5월에 5박 숙박함
답변 제공: AMACA STAFF 님, 2023년 6월 24일
Dear Guest,Thank you for sharing your delightful feedback with us. We are thrilled to hear that the friendly staff and beautiful view were the highlights of your stay. Our team takes great pride in providing exceptional hospitality services to our guests, and we are delighted to hear that we succeeded in making your stay a memorable one. Hope to see you soon in your home away from home,

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thw view was great and staff were friendly.
2023년 5월에 4박 숙박함
답변 제공: Amaca Staff 님, 2023년 6월 24일
Jason, thank you so much for your stay and sweet review. We strive to offer our guests the most comfortable and enjoyable experience possible, and we are glad that you had a great experience with us.We appreciate your kind words and valuable feedback and hope to have you as our guest again soon.

8/10 - 좋아요

Javier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: AMACA STAFF 님, 2023년 6월 24일
Javier, muchísimas gracias por tu estadía, esperamos que hayas disfrutado de tu tiempo en Puerto Vallarta. Saludos.

10/10 - 훌륭해요

Alberto

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I read on previous reviews regards construction and didn’t believe it. There was people working like right outside my window. Great staff tho, very clean and safe. Also make sure to be ready to do some steps up and down !
2023년 5월에 3박 숙박함
답변 제공: AMACA STAFF 님, 2023년 6월 24일
Dear Alberto:We appreciate you taking the time to share your feedback with us regarding your recent stay. While we are happy to hear that you found our staff to be great, and the hotel to be clean and safe, we are disappointed to learn that the construction work outside of your window negatively affected your experience.We understand that noise disturbances can be frustrating, and we apologize for any inconvenience this may have caused you. We assure you that we are doing everything within our power to minimize the impact of the construction, while still ensuring that our guests are safe and comfortable.We would like to thank you for your understanding and patience during this time. We value your feedback and will use it to help us improve the experience for future guests.We also want to take this opportunity to remind our guests that we are a multi-level hotel, and there are stairs involved in navigating the property. We apologize if this caught you off guard, but we strive to be transparent about this fact in all of our marketing materials.We hope to have the opportunity to welcome you back on your next visit to our area, and provide you with a more positive experience. Gracias,

10/10 - 훌륭해요

Eduardo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel for the price. Loved the Hammock in the room, and the rooftop pool. Only downside is that the property is located on a hill so there is some cardio involved when walking back to he property.
답변 제공: AMACA STAFF 님, 2023년 6월 24일
Dear Eduardo.Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our hotel and the amenities that we offer, particularly the hammock in the room and rooftop pool. We are always striving to exceed our guests' expectations and are glad that we were able to achieve this for you.We do apologize for the inconvenience caused by the hill that our property is situated on. While this might result in some extra physical activity when walking back to the hotel, we assure you that the stunning views and tranquil environment that our location provides more than makes up for it.Once again, thank you for choosing to stay with us and for taking the time to share your feedback. We hope to welcome you back again soon. Thanks,

8/10 - 좋아요

Miguel

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Nice clean and simple or take hotel in a great location.
2023년 4월에 8박 숙박함
답변 제공: AMACA STAFF 님, 2023년 6월 24일
Muchísimas gracias por tu reseña Miguel. Apreciamos muchísimo que te hayas hospedado con nosotros. Te esperamos prontísimo. Saludos,

8/10 - 좋아요

tara

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: AMACA STAFF 님, 2023년 6월 24일
Hola Tara, muchísimas gracias por tu estadía. Nos gustaría saber más sobre esta y cómo pudimos haberte ayudado para que hubiese sido mejor. Agradecemos mucho que te hayas hospeado con nosotros.