Find hotels in Romantic Zone, Puerto Vallarta

"Centric location "

"Location was great. "

"I stayed there for 26 nights, so I have a pretty complete experience of this hotel. And despite the annoying things listed below, I would go back to it, because it's really worth it. First of all, the reception staff is really lovely and helpful. The location is extremely central and walking distance from everything, but that means it's surrounded by busy loud streets so earplugs are a necessity if you want to sleep. The A/C in my room was top notch and the bed very comfy. There are multiple water coolers for cool water in the corridors. The pool is convenient, in the shade after 2pm which is great if you have sunburns but want to be in cool water. The hotel is pretty safe as well and has cameras on every floor, which you can see at reception. - The things that could be improved but aren't too bad: Showers can lose pressure multiple times per usage. My room had no fridge, which was annoying but manageable. The Internet is good as long as you are in range (half my room wasn't getting any) The cleaning staff is VERY loud (talking, radios, doors...) but are super lovely. - The most annoying things: One of the neighbors has 4 dogs and they bark ALL THE TIME, especially at 7am and 6pm. And another one across the street plays loud music late at night (and has a barking dog too but it's not as bad as the other ones). It's a family hotel, so if kids aren't your thing, you might want to not stay there as some of the kids are VERY loud and can over take the pool. "

"Solid 3-stars! We stayed here for a week in Mar 2026 in the Jr. Suite - the room was really nice, spacious, and clean. Housekeeping services were good! Check-in process was long and terrible! The staff was trying to upsell all sorts of deals/packages when all we wanted was the key to our room so we could get some rest. From the check-in desk, we were directed to the Concierge desk, where more people tried to sell us more things. Very frustrating! Would have appreciated these interactions a day or two later... The pools are great, cocktails are average (we had a bee in one of our drinks and the staff was still trying to charge us), and the food is good. If you're staying here, find your rhythm with the staff and set a daily budget to avoid huge bills. "

"Location was great!"

"I feel like we were treated less and were less attentive for being Hispanic ! And it is not family friendly. My kids were told they couldn’t swim in the pool for being to loud and too splashy . Will never come again . "

"You need to make sure you have a room with a strong WiFi connection"

"My room was extremely noisy. Staff show no flexibility. "

"Overall a very positive experience. I would definitely book again if I needed to be in that area. "