“We booked for 3 nights but didn’t check in until our second day. We got there at 10AM the check in lady (photo attached) said we couldn’t check in until 12PM (even though the room was paid for from the day before). I reminded her the room was booked for us from the day before and she said that the reason we couldn’t access the room was because there was an issue and that a handy man was working on the room, I think she mentioned the a/c unit was not functioning properly and that the room...
“We loved this hotel on Isabela Island! It was so close to a beautiful beach without paying beachfront prices. The staff members were so friendly, helpful, professional, thoughtful, and available. They recommended a particular tour company, which worked out perfectly. They communicated well about breakfast times and checkout options. The property is a block from the beach, a block from the flamingo lagoon, a few short blocks from the pier, and right by the best restaurants! The room we stayed in...