야외 수영장, 07:00 ~ 21:00 오픈, 무료 카바나, 수영장 파라솔

하야트 푸네 여행 후기

5 out of 5
하야트 푸네
Kalyani Nagar, 88 Nagar Road, Adjacent to Aga Khan Palace, Pune, Maharashtra

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 337개 이용 후기 중 160개" "
평점 8 - 좋아요. 337개 이용 후기 중 104개" "
평점 6 - 괜찮아요. 337개 이용 후기 중 34개" "
평점 4 - 별로예요. 337개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 337개 이용 후기 중 19개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Jung-Kyu

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

SungHun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Good stay. Had a very good chinese/japanese restraunt. Overall Ok for a place this price.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

HONG WOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 3박 숙박함
답변 제공: Hyatt Pune 님, 2019년 6월 22일
Dear Woon, Greetings from Hyatt Pune, Kalyani Nagar Thank you for your kind words. Warm Regards, Team Hyatt Pune

8/10 - 좋아요

sangmoon

좋아요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: General Manager 님, 2017년 2월 20일
Dear Guest, Thank you for rating us on Expedia. We at Hyatt Pune are looking forward to welcome you back to the hotel. Best Regards, Hyatt Pune Team

10/10 - 훌륭해요

JIMAN 님, South korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for your business trip
It is good for rest after business meeting. I could go swimming to release stress. It is one of the best reasons to recommendation. Also good location and silent. Breakfast was great. All staff is always with smile.
답변 제공: Komal 님, 2016년 2월 27일
Dear Guest, Thank you for taking the time to write this review. It was a pleasure to have you stay with us at Hyatt Pune and we are pleased to know that you had a great experience in the hotel. We very much look forward to the opportunity of welcoming you back to Hyatt Pune. Best Regards, Hyatt Pune Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스

8/10 - 좋아요

Jaydev 님, Centennial

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 6박 숙박함

2/10 - 너무 별로예요

Ayesha

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Save your cash and don’t stay here. Filthy hotel. Poor service. No respect for guests health and safety. Staff are underqualified and not trained. Probably the worst hotel we’ve stayed at and one we will be sending a legal notice to for improper standards.
2024년 2월에 3박 숙박함

8/10 - 좋아요

Sadao

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I requested personal taxi for two days and I received their reply. But unfortunately my request was not recorded. I requested the taxi at my checking in time.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Rupal

단체 여행
좋아요: 숙박 시설 상태 및 시설
We were made to wait until the room was getting ready for almost 1 hr 15min. This was the most frustrating experience to begin the trip with.
2024년 1월에 2박 숙박함

8/10 - 좋아요

Keizaburo

좋아요: 직원 및 서비스
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

heena

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 11박 숙박함

8/10 - 좋아요

Mohammed

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice spacious room & bathroom. Very comfortable bed with nice soft sheets & fluffy pillows. We were given a nice room with an awesome view of the city. This hotel is very clean and we appreciated the high security, we felt very safe. But the highlight of our stay was the staff, they were so accommodating and kind to us. We had stayed at a 5 star hotel for 2 nights before we had to move because of the location to our convention. We spent the additional 2 nights at the Doubletree and honesty wish we had spent the whole 4 nights here because we enjoyed it so much more. Thank you to the staff for giving 5 star service. We will definitely stay here again.
2023년 11월에 4박 숙박함

4/10 - 별로예요

Sandra

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
.
The hotel rooms and bathroom are really dirty. Rooms are matchbox size and bathrooms are pathetically miserable.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Alexander 님, Keizer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is amazing and so attentive to all your needs.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Ajinkya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Ashok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함

6/10 - 괜찮아요

Abhay 님, Carlsbad

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The stay started off with an extremely stressful and unpleasant experience of pests (cockroaches) in our room and in the dining area (even on the dining table itself)! We had to raise the issue beyond the front desk associates and had to engage the GM and the Front Office Manager. The silver lining was the sincere attention given to our grievances aka serious health and hygiene concerns by these two individuals. The issue was taken very seriously as it should have been and immediate remedial steps were being put in place. I do want to also note that the Exec Chef was particularly concerned about the issue and was equally involved in addressing the issue in the dining area. He was also personally involved in taking care of our dietary needs throughout our entire stay. In summary what could have been an absolute disastrous situation was saved by this team and for that both my wife and I are thankful. Though inexcusable, the gap was owned and addressed by the team which goes a long way … owning a mistake is key and diligently addressing it shows responsibility. Thank you.
2023년 9월에 15박 숙박함

10/10 - 훌륭해요

Manuel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel, great restaurants and food in house, staff super helpful, grand opulence in the midst of the City. Everything in Pune is a mix of old and new, modern and ancient, pristine and squalor. Just go a half mile and it all renews again. The symphony of horns in traffic is worth the visit, as you navigate the City to see the sights.
2023년 10월에 2박 숙박함

8/10 - 좋아요

BYUNGCHUL

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Service is best but Water drain is not goog
Service is very Good but there was a problem with the sink not draining well.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Kazuyuki

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hyatt Pune 님, 2023년 9월 18일
Thank you so much for your valuable feedback!!

10/10 - 훌륭해요

Daiki

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
素晴らしいサービス!
深夜到着にも関わらずスムーズにチェックインさせてもらえました。またフロントスタッフの粋な計らいで無料アップグレードをさていただけました。部屋はベッドルームも客間もあり広く、水回りも清潔でした。快適な眠りでした。
2023년 8월에 1박 숙박함
답변 제공: Hyatt Pune 님, 2023년 9월 13일
Dear Guest,Thank you so much for your wonderful feedback. It is our pleasure to welcome you, looking forward to see you soon.Thanks and Regards,Team Hyatt Pune.

10/10 - 훌륭해요

Kazuyuki

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hyatt Pune 님, 2023년 9월 13일
Dear Guest, Thank you for your wonderful feedback. Looking forward to welcome you again.Regards,Team Hyatt Pune.

6/10 - 괜찮아요

Shyam

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Hyatt Pune 님, 2023년 8월 20일
Dear Guest, Greetings of the day.Thank you for the feedback. If we get the opportunity in future we'll try our best to make it up to you for whatever we were lacking in. Team Hyatt Pune

10/10 - 훌륭해요

Rajiv

2023년 8월에 2박 숙박함
답변 제공: Hyatt Pune 님, 2023년 9월 5일
Dear Guest, Thank you for your valuable review and time. Looking forward to welcome you once again.Team Hyatt Pune

2/10 - 너무 별로예요

Susumu

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check-in No greeting word, No explanation for Wi-Fi, No explanation for time of breafast, No confirmation for stay days. Room The floor is dusty, never cleaned. Room construction sound was loud. Called to receiption to ask to stop it, no reaction. The stay was unconfotable.
2023년 8월에 2박 숙박함
답변 제공: Hyatt Pune 님, 2023년 8월 10일
Dear Guest,Greetings of the day We sincerely apologize for this oversight. This shouldn't have happened. Please accept our sincere apology. Looking forward to welcome you again. Allow us a chance to make up for it. Please accept our sincere apology.Warm Regards,Team Hyatt Pune

10/10 - 훌륭해요

Vishal

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel to stay with family
2023년 7월에 15박 숙박함
답변 제공: Hyatt Pune 님, 2023년 8월 9일
Greetings of the dayThank you so much for good feedback sir. Looking forward to welcome you again. Warm Regards,Hyatt Pune

10/10 - 훌륭해요

Uchang

2023년 7월에 1박 숙박함
답변 제공: Hyatt Pune 님, 2023년 8월 20일
Dear Guest,Greetings of the day.Thank you so much for making some time for the good feedback. Hope to see you soon, so we can serve you with our best.Regards,Team Hyatt Pune

8/10 - 좋아요

Ihab

2023년 6월에 14박 숙박함
답변 제공: Hyatt Pune 님, 2023년 8월 10일
Greetings of the dayDear Guest,Thank You for your good feedback. Looking forward to welcome you again.Warm Regards,Team Hyatt Pune

8/10 - 좋아요

Jaydev 님, Centennial

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast dining staff could be better. Be more assertive in offering tea, coffee etc. plan ahead so toast arrives with the omelette and not 15 minutes later. Overall good experience. Enjoyed the gym and pool. Convenient for work
2023년 7월에 5박 숙박함
답변 제공: Hyatt Pune 님, 2023년 8월 9일
Greetings of the dayWe apologize for the inconvenience caused during the breakfast. And thank you for the good feedback about your rest of the stay. Looking forward to welcome again so we can make up to you next time. Warm Regards,Hyatt Pune

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Hyatt Pune 님, 2023년 8월 10일
Dear Guest, Greetings for the dayThank You for your good feedback. We are looking forward to welcome you again.Warm Regards,Team Hyatt Pune

10/10 - 훌륭해요

Laura

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Second time there, great service, good breakfast, great gym and pool area and spa. No complaints really! Rooms are comfortable. Requested a robe each day and they were all pretty old. not really a big deal for me, but noticeable.

10/10 - 훌륭해요

SAMEER

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel for business/personal trip!
Well located with quick access to all poi and all forms of transport. Very friendly staff, rooms seem to be furnished new and are in excellent condition. My package included breakfast which also had a very decent spread. Overall, an excellent experience including the price!
2023년 4월에 8박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
Overall it was good but there was a certain smell in the room & cleanliness needs to be more better. .We had issue with the air conditioning which was fixed but it made a lot of noise. Otherwise it was a good stay overall
2023년 3월에 3박 숙박함
답변 제공: Sandeep Singh 님, 2023년 3월 28일
Dear Valued Guest,Thank you for your recent visit to Hyatt Pune and I truly appreciate you taking the time to share the ratings on this platform.While we are glad to learn that your certain experience at the hotel was pleasant, we regret to know that we could not charm you overall.The team and I look forward to welcoming you to Hyatt Pune to serve you better.Warm regards,Sandeep SinghGeneral Manager, Hyatt Pune

8/10 - 좋아요

Rishabh

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Stay for a business trip.
2023년 2월에 2박 숙박함
답변 제공: Sandeep Singh 님, 2023년 3월 28일
Dear Valued Guest,Greetings! Thank you for the tip of the hat, we’re glad we could make your visit at Hyatt, Pune enjoyable. We’d be happy to host you again soon!Warm Regards, Sandeep SinghGeneral Manager, Hyatt Pune

6/10 - 괜찮아요

GAVIN

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Old and dated
Old hotel brought from Ista and not improved. Ourlt dated rooms and breakfast was poor. They even debited my card for the room before i arrived
2023년 2월에 1박 숙박함
답변 제공: Sandeep Singh 님, 2023년 3월 28일
Dear Valued Guest, Greetings!We’re sorry to know about your recent experience with us and we apologize for the inconvenience caused. It is my earnest request to you to treat this as an exception to the genuine service that we provide at Hyatt. The team and I sincerely hope that you give us another opportunity to serve you better.Warm Regards, Sandeep SinghGeneral Manager, Hyatt Pune

4/10 - 별로예요

Abhay 님, Carlsbad

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hyatt leaves a lot to desire for - age is showing on the property. Worst issue was a live small cockroach in the dinner buffet area that I had to point to the chef manning the station who squashed it with a paper towel and continued with his service as if no big deal. I informed Mr Mahesh the main chef who seemed a lot more concerned and apologetic. The front desk staff is not welcoming at all except for Mr Amol Gaikwad who seemed eager to serve - kudos to him on his attitude. Mr Deepak Borade Asst Housekeeping Manager is definitely worth a mention who (after realizing they had ruined my wife’s pure silk top in the laundry) went above and beyond to take care of us and was genuinely concerned about the shortcomings. Stuff happens - it’s how you deal with it matters. Perhaps the broader staff need to learn from their mates (Amol and Deepak) or go stay at any Taj Property for a few days to learn what service really means!
2023년 2월에 8박 숙박함
답변 제공: Sandeep Singh 님, 2023년 3월 28일
Dear Valued Guest, Greetings!We’re sorry to know about your recent experience with us and we apologize for the inconvenience caused. It is my earnest request to you to treat this as an exception to the genuine service that we provide at Hyatt. The team and I sincerely hope that you give us another opportunity to serve you better.Warm Regards, Sandeep SinghGeneral Manager, Hyatt Pune

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 객실의 편안함
Amazing ambience and good comfortable stay. staff was good.
2023년 2월에 1박 숙박함
답변 제공: Sandeep Singh 님, 2023년 3월 28일
Dear Valued Guest,Greetings! Thank you for visiting Hyatt Pune.At Hyatt, Pune we strive for excellence and your generous rating is just the motivation needed for the team to achieve it.The team and I look forward to welcoming you back.Warm Regards,Sandeep SinghGeneral Manager, Hyatt Pune

6/10 - 괜찮아요

VIJAY KUMAR

가족 여행
좋아요: 직원 및 서비스
2023년 2월에 1박 숙박함
답변 제공: Sandeep Singh 님, 2023년 3월 28일
Dear Valued Guest,Thank you for your recent visit to Hyatt Pune and I truly appreciate you taking the time to share the ratings on this platform.While we are glad to learn that your certain experience at the hotel was pleasant, we regret to know that we could not charm you overall.The team and I look forward to welcoming you to Hyatt Pune to serve you better.Warm regards,Sandeep SinghGeneral Manager, Hyatt Pune

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel
Amazing place to stay, courteous and great condition
2023년 2월에 3박 숙박함
답변 제공: Sandeep Singh 님, 2023년 3월 28일
Dear Valued Guest,Greetings! Thank you for visiting Hyatt Pune.At Hyatt, Pune we strive for excellence and your generous rating is just the motivation needed for the team to achieve it.The team and I look forward to welcoming you back.Warm Regards,Sandeep SinghGeneral Manager, Hyatt Pune

8/10 - 좋아요

Atul

2023년 2월에 1박 숙박함
답변 제공: Sandeep Singh 님, 2023년 3월 28일
Dear Valued Guest,Greetings! Thank you for the tip of the hat, we’re glad we could make your visit at Hyatt, Pune enjoyable. We’d be happy to host you again soon!Warm Regards, Sandeep SinghGeneral Manager, Hyatt Pune

10/10 - 훌륭해요

Vishal

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Hospitality.
2023년 1월에 1박 숙박함
답변 제공: Sandeep Singh 님, 2023년 3월 28일
Dear Valued Guest,Greetings! Thank you for visiting Hyatt Pune.At Hyatt, Pune we strive for excellence and your generous rating is just the motivation needed for the team to achieve it.The team and I look forward to welcoming you back.Warm Regards,Sandeep SinghGeneral Manager, Hyatt Pune

8/10 - 좋아요

Shabbar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good location but weak front desk staff and service. Avoid booking an east facing room.. AC doesn’t go below 23C and can get a little toasty in the morning.
2023년 1월에 2박 숙박함
답변 제공: Sandeep Singh 님, 2023년 3월 28일
Dear Valued Guest,Thank you for your recent visit to Hyatt Pune and I truly appreciate you taking the time to share the ratings on this platform.While we are glad to learn that your certain experience at the hotel was pleasant, we regret to know that we could not charm you overall.The team and I look forward to welcoming you to Hyatt Pune to serve you better.Warm regards,Sandeep SinghGeneral Manager, Hyatt Pune

10/10 - 훌륭해요

VIKRAM

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for Business stay
It looks like a business hotel very close to Airport
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Tamara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing I was not impressed by was that we could not walk anywhere from the property as there is a lot of traffic and no sidewalks. That being said, we didn't feel the need to leave the property much as it is very large, comfortable, beautiful, with great restaurants, spa, gym... We loved their breakfast buffet. It was a great way to start the day. My mother and I used all of the amenities more than once! The machines at the gym are top notch. Spa staff was lovely and services were reasonably priced. We also spent considerable time on the shaded outdoor beds by the pool. It felt like the garden of Eden out there! The Wifi was strong so I was able to work easily on my computer. The whole staff at the hotel was LOVELY and so helpful! We would especially like to thank Sahil (our house keeper), Ubhay (at the bar), Neerav (helped us at the front desk many times), Caroline (at the restaurant), Arbinda and papuu (helped us at the restaurant), and Pooja who checked on us during our stay. I am signing up to be a member of Hyatt because of our stay. I would highly recommend.
2023년 1월에 5박 숙박함

4/10 - 별로예요

Pooja

2023년 1월에 1박 숙박함

2/10 - 너무 별로예요

Surendra

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 3박 숙박함

10/10 - 훌륭해요

Sunil

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
What I liked is the courtesy shown by in room dining and reception and what I did not like is the cleanliness of carpet areas outside my room

10/10 - 훌륭해요

Aditya

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설