Puno, Puno Region hotel rooms at the Relais & Chateaux

"staff is extremely good"

"Lovely location. Great attention to detail and overall service."

"Our stay at the Sonesta Hotel was nothing short of exceptional. From the moment we arrived, the warmth of the staff made us feel genuinely welcome. They may need to be reminded of any ask twice, but they are really good people. The location is breathtaking. Waking up to panoramic views of Lake Titicaca from our room was an experience I’ll never forget. The room itself was spotless, beautifully appointed, and cozy. And there were alpacas and guinea pigs at the courtyard. We also enjoyed dinner at the hotel restaurant, which offered a mix of local and Italian cuisine. The hotel’s grounds are immaculate, with peaceful gazebos and a firepit to enjoy the sunset. You can also arrange tours to Uros and Taquile Islands by boat - right from the hotel beach. Oh, they have oxygen in the hotel, too! Stunning, thoughtful and relaxing."

"This is one of the most unusual places I have ever stayed or been in my life. The hotel is built on a floating stack of reeds. You are brought to the hotel by boat. It is quite comfortable and the people are so kind. It was a great experience "

"Staff were very helpful when tour operator issues occurred. At the end of the day they went above and beyond to help us receive an evening meal due to late return I the hotel after the restaurant had closed."