“Room was awesome as always. Shangri-La rooms never let me down on expectations for a nice rooms. However, during my last visit I felt that the services and communication at the frontdesk has been downgraded. Frontdesk was not so friendly during check-in. Receptionist didn't take a short time to explain the facilitiy. At least she could have asked me if I knew where the breakfast buffet is served. This was not kind of service that you expect from 5 star hotel. Need training quick.”
“가족여행으로 4개 방을 예약함. 커넥티드룸으로 여러번 부탁했으나 안됨. 방은 담배냄새가 심한 방도 있었음. 교체 요구하니 교체해주었으나 복도에 담배냄새가 심한 층으로 배정되어 힘들었음. 한국말을 잘 하시는 분이 카운터에 계셨고, 어려움이 있을 때 진심을 다해 도와주려고 노력하시는 모습을 보여주심. 감사했고, 이 분 때문에 호텔측에 컴플레인 제기하지 않음. 다음에 칭다오에 간다면,, 이곳에 묵진 않을 것 같음.
시설은 대부분 괜찮았고 위치도 좋았지만 담배냄새는 정말 최악이었음…”
“AMAZING place to stay! Ocean view and private beach. The pool has breath taking view to the ocean and breakfast has so many selections that it's best opportunity to try out all different Chinese food!
Definitely worth staying!”