Hotel Citadelle

3.0 star property
Charming hotel where guests can relax with newspapers or start the day with coffee at the cafe, all while enjoying attentive service from the helpful staff.

Choose dates to view prices

Hotel Citadelle in Les Rivières offers genuine value with a warm welcome, free WiFi, and daily manager's reception. Travelers appreciate the attentive staff and practical amenities like extended parking, luggage storage, and 24/7 front desk assistance.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is ₩123,170
₩146,583 total
includes taxes & fees
Jul 29 - Jul 30

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, WiFi (free), bed sheets

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(100 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a vase of flowers.

Double Room, 2 Double Beds

7.2 out of 10
Good
(26 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub | Desk, blackout drapes, WiFi (free), bed sheets

Deluxe Room, 1 King Bed, Hot Tub

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

A room with two beds, a sofa, a chair, and two wall-mounted lamps.

Connecting Room (basement), 2 Queen Beds with Double Sofabed

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

A hotel room with two beds, a television, a small refrigerator, and a nightstand with a lamp.

Family Room (basement), 2 Queen Beds and 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Apartment (8 people)

A kitchen with wooden cabinets, a large island, a stone wall, and hanging lights.

Deluxe Apartment (8 people)

  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Economy Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi
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About the neighborhood

Located in Les Rivières, a neighborhood in Québec City, Hotel Citadelle is near the airport and near a train station. Quebec Cruise Terminal and Strøm Spa Nordique - Old Quebec are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Les Galeries de la Capitale and Laurier Quebec. Looking to enjoy an event or a game? See what's going on at Quebec City Convention Center or Vidéotron Centre. Spend some time exploring the area's activities, including skiing. Visit our Québec City travel guide
Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9

What's nearby

  • A building with a sign reading "GALERIES DE LA CAPITALE" and a parking lot.
    Les Galeries de la Capitale
    4 min drive - 5.2 km
  • A modern building with a large mural of a dinosaur and a person riding a bicycle.
    Laval University
    6 min drive - 5.5 km
  • Base de plein air de Sainte-Foy
    2 min drive - 3.0 km
  • Carie Factory Amusement Center
    4 min drive - 3.0 km
  • Recreofun Amusement Centre
    5 min drive - 3.7 km

Getting around

  • Quebec Sainte-Foy Station
    10 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB)
    11 min drive

Restaurants

  • Wendy's
    2 min drive
  • Tim Hortons
    4 min drive
  • McDonald's
    11 min walk
  • Tomas Tam
    10 min walk
  • Tim Hortons
    6 min walk

About this property

Hotel Citadelle

  • Hotel near Laval University
  • Hotel Citadelle provides amenities like a free daily manager's reception and a coffee shop/cafe. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking and extended parking
    • Luggage storage, smoke-free premises, and a 24-hour front desk
    • A vending machine, free newspapers, and tour/ticket assistance
    • Guest reviews say great things about the overall value and helpful staff
  • Room features
  • All guestrooms at Hotel Citadelle feature comforts such as air conditioning, as well as amenities like free WiFi and free newspapers. Guest reviews speak well of the clean rooms at the property.
  • Extra amenities include:
    • Bathrooms with free toiletries and hair dryers
    • TVs with cable channels
    • Refrigerators, daily housekeeping, and desks

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  • Free WiFi
  • Air conditioning
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The price is ₩124,154
₩147,753 total
includes taxes & fees
Jul 28 - Jul 29
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 063070, 2027-07-31

Frequently asked questions

Is Hotel Citadelle pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Citadelle?

As of Jul 27, 2026, prices found for a 1-night stay for 2 adults at Hotel Citadelle on Jul 29, 2026 start from ₩123,170, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Hotel Citadelle?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Citadelle?

Check-out is at 11:00 AM.

Where is Hotel Citadelle located?

Located in Les Rivières, this hotel is within 3 mi (5 km) of Carie Factory Amusement Center, Recreofun Amusement Centre, and Base de plein air de Sainte-Foy. Club de Golf L'Albatros Ste Foy is 2.5 mi (4.1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Citadelle Reviews

7.8

Good

7.6

Cleanliness

7.0

Amenities

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 354 out of 1004 reviews
Rating 8 - Good. 315 out of 1004 reviews
Rating 6 - Okay. 183 out of 1004 reviews
Rating 4 - Poor. 87 out of 1004 reviews
Rating 2 - Terrible. 65 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service
room was very clean, staff was extremely helpful and understanding.
Stayed 2 nights in May 2026
Verified

6/10 Okay

Jason

Liked: Staff & service
Not much to say it’s a motel room was clean, bed was comfy outside in the back was a little rough all in all was fine
Stayed 3 nights in May 2026
Verified

4/10 Poor

jose

Disliked: Property conditions & facilities
Reception dirty carpet and old everything with missing lamps ,room clean and restaurants and stuff around
Stayed 1 night in May 2026
Verified

10/10 Excellent

Mor

Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean and comfy. I had a great time at this location, definitely recommend it
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, bathroom was updated, but blankets were stained and need to be updated. Otherwise very good for the money.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Great auberge style accommodation, friendly and helpful staff.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Raymond

Liked: Staff & service, amenities
Not as well maintained as expected. Air conditioning unit was very noisy.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and spacious, the location was great
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Abdalla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and place is quite , good to relax there and good prices
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good room for a night
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Aisha

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was super friendly and attended all our requests without a problem. The room and everywhere was very clean and neat. Beds comfortable. Had a great stay ! 100% will return when we are back to quebec
Stayed 1 night in Jan 2026
Verified

8/10 Good

ZAYNAB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice place
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Tommy

Liked: Cleanliness, amenities
The room in good condition, old building
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Naushin

Liked: Staff & service, amenities, property conditions & facilities
It was very comfy with all the necessities in it
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Shannen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and the room was what we expected from what was advertised.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brent

Liked: Amenities
I know people don’t have to speak English but the staff here did a great job.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities
was a good stay for an overnight. it is a bit out dated but not bad to stay. The AC needs to be updated for sure, room had a bit of musty smell. bed was comfy though
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, inviting, room was clean and easy check in. Safety wise, the wired in smoke detector is non existent. For a hotel it is a 2, for a motel it is a 5
Stayed 1 night in Sep 2025
Verified

6/10 Okay

yougong

Liked: Cleanliness
PROs :good location, clean, easy parking CONs: little outdated facility, low water pressure in bathroom and the circuit breaker always short circuit when using microwave
Stayed 1 night in Jul 2025
Verified

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
It was really clean but a little small. Also you used to serve the breakfast so at this price it was good but we found it a little expensive for that level of quality. It's ok but not exceptional.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like a moldy old basement. It’s confusing on what you are getting on Expedia with this hotel. We would have paid more for a better room. The only thing we did enjoy was the “drive up to the door” option. Other than that, we will not stay again. Perhaps we will consider trying the “nice” part of the hotel. The staff were nice.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean, when checking in it was a relief that he spoke English. Not sure if the establishment had a place to go have coffee or breakfast I was only in the room to sleep.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple stay, nothing complicated required. Quiet and pleasant hotel to stay at. Would recommend to others!
Stayed 1 night in Jun 2026