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빌라 델 라고 여행 후기

5 out of 5
빌라 델 라고
249 Frankton Road, Queenstown

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 325개 이용 후기 중 258개" "
평점 8 - 좋아요. 325개 이용 후기 중 52개" "
평점 6 - 괜찮아요. 325개 이용 후기 중 10개" "
평점 4 - 별로예요. 325개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 325개 이용 후기 중 3개" "

9.8/10

청결 상태

9.6/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

10/10 - 훌륭해요

Nahyun

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
경치가 좋고 조용함
2023년 11월에 4박 숙박함
답변 제공: Villa del Lago 님, 2023년 11월 28일
Dear Nahyun, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 - 훌륭해요

Eunhee

가족 여행
좋아요: 청결 상태, 객실의 편안함
뷰가 너무 환상이고 방 컨디션도 너무 좋습니다.
2023년 3월에 2박 숙박함
답변 제공: Veronika 님, 2023년 3월 19일
Dear Eunhee, Thank you for choosing to stay with us during your time in Queenstown. We are happy to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. We wish you all the best in your future travels.CheersVilla del Lago

10/10 - 훌륭해요

Cheol

2023년 2월에 2박 숙박함
답변 제공: Veronika 님, 2023년 3월 8일
Dear Cheol, Thank you for choosing to stay with us during your time in Queenstown. We are glad that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. CheersQueenstown Stays

2/10 - 너무 별로예요

JUKYUNG

가족 여행
별로예요: 청결 상태, 객실의 편안함
2022년 12월에 3박 숙박함
답변 제공: Veronika 님, 2022년 12월 16일
Hi Jukyung Yun, thank you for staying with us. We would kindly appreciate it if you can give us a bit more details about why did you review your stay as "terrible"? Our Lakefront Villas have very good feedback and you didn't contact us with any issues during your stay that we could possibly sort out for you immediately. The Villas have beautiful genuine 180-degree views of the lake and mountains. Thank you. Regards, Villa del Lago

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
너무나 멋진 전망과 시설
아주 만족스러운 숙박이었다. 너무나 멋진 전망과 시설 최고였다
2020년 2월에 3박 숙박함
답변 제공: Veronika 님, 2020년 2월 27일
Thank you for staying with us. We appreciate your feedback. Kind regards, Villa del Lago

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic~~
시설도 숙소에서 바라보는 뷰도 넘 좋았어요~
Thank you!

10/10 - 훌륭해요

Donghoon 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommend strongly.
It was my first day in New zealand. And i totally impressed by this hotel. The manager, Mel, I guess,gave us any information and help we needed. She made a tour reservation for us and taught us how to move in the city. And above all,this hotel has a fantastic lake view. You will be satisfied surely. Room is very clean, tidy and spacious. Maybe this price could be expensive.. but it's not that much if you see this hotel. Nice and spacious room, kind manager, great view. Ah, this hotel is a little bit far from downtown, 3 minute by car, 15minute on foot.

10/10 - 훌륭해요

Samantha

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is fantastic, lovely property and superb view. We will only be staying here when we are in Queenstown.
2024년 4월에 1박 숙박함
답변 제공: Villa del Lago 님, 2024년 4월 16일
Dear Samantha, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, The team @Villa del Lago

10/10 - 훌륭해요

Chung Wen

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
我入住的是Lake front suites,景色實在美呆了！！ 房子內一應俱全，什麼設備都有，無論是廚具、鍋碗瓢盆刀叉…非常齊全，洗衣、烘衣機都有，值得大家選擇入住的好Villa,實在讚👍！！！
2024년 3월에 2박 숙박함
답변 제공: Villa del Lago 님, 2024년 3월 18일
Hello Chung Wen, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, The team @Villa del Lago

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely beautiful view and very quiet. There is a wonderful path along the lake that you can walk to Queenstown on. It's about a 3 mile walk but is absolutely gorgeous next to the lake and partly through Queenstown park. The bedrooms were roomy and it had 2 bathrooms which was great. UBER was easy to use to get to town fairly inexpensively.
2024년 3월에 11박 숙박함
답변 제공: Villa del Lago 님, 2024년 3월 19일
Hello Robert,Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, The team @Villa del Lago

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great view overlooking the lake. Spacious apartment with all amenities.
2024년 2월에 3박 숙박함
답변 제공: Villa del Lago 님, 2024년 3월 6일
Hello Jeffrey, Thank you for staying with us during your time in Queenstown. We appreciate your feedback. We look forward to hosting you again one day. Have a great day. Regars, Villa del Lago

6/10 - 괜찮아요

James

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Expensive for accommodations
2024년 2월에 2박 숙박함
답변 제공: Villa del Lago 님, 2024년 2월 21일
Dear James, Thank you for staying with us in Queenstown. We appreciate your feedback.Regards,The team @Villa del Lago

10/10 - 훌륭해요

CheYu

좋아요: 청결 상태, 숙박 시설 상태 및 시설
It’s beautiful.
2024년 1월에 1박 숙박함
답변 제공: Villa del Lago 님, 2024년 2월 14일
Hi CheYu, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.CheersThe team @Villa del Lago

10/10 - 훌륭해요

Manoj

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great view from both bed rooms and living room. Well maintained and stocked. Loved the stay!!
2024년 1월에 3박 숙박함
답변 제공: Villa del Lago 님, 2024년 2월 14일
Dear Manoj, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 - 훌륭해요

Donald

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved sitting in the shade in the evening with a spectacular view of the lake. Quiet and perfect if you enjoy a 30 minute walk outside the bustle of the city centre. The rooms are spacious and clean. We enjoyed our stay and would recommend.
2024년 1월에 3박 숙박함
답변 제공: Villa del Lago 님, 2024년 2월 14일
Dear Donald, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, well maintained property with amazing views
답변 제공: Villa del Lago 님, 2024년 2월 14일
Dear Julie, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 - 훌륭해요

Bev

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a fabulous stay here. The outside stairs were a bit a challenge, especially with the suitcases. Apartment was delightful and the servicing of apartment on day 2 of our 3 day stay was top class. Staff have also been very helpful as we left a road book behind. Thanks Villa del Largo.
2024년 1월에 3박 숙박함
답변 제공: Villa del Lago 님, 2024년 2월 14일
Dear Bev, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

8/10 - 좋아요

Laura

좋아요: 청결 상태, 숙박 시설 상태 및 시설
We enjoyed the lovely view, and the room was comfortable. Self check in worked out great once we found the room. It was a longish walk to downtown due to the location, but the walk was pleasant and doable, no complaints there. We did not love the powerful air freshener that was plugged in when we arrived in our room, so we unplugged it for the duration of our stay.
2023년 12월에 1박 숙박함
답변 제공: Villa del Lago 님, 2024년 2월 14일
Dear Laura, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 - 훌륭해요

Kunthida

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice house, Excellent view, Clean and quite. Ideal kitchen.
2023년 12월에 2박 숙박함
답변 제공: Villa del Lago 님, 2024년 2월 14일
Dear Kunthida, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 - 훌륭해요

Stacey

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely beautiful & convenient location & tastefully put together nicest place that we’ve ever stayed made our visit to Queenstown so memorable!
2024년 1월에 3박 숙박함
답변 제공: Villa del Lago 님, 2024년 2월 14일
Dear Stacey, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 - 훌륭해요

Dmitry

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Villa del Lago 님, 2024년 2월 14일
Dear Dmitry, Thank you for staying with us in Queenstown. We look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 - 훌륭해요

Long

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place with excellent lake view. Only negative - parking was a little challenging with small spaces and on a slope.
답변 제공: Villa del Lago 님, 2024년 2월 14일
Dear Long, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 - 훌륭해요

Lewis

2023년 12월에 1박 숙박함
답변 제공: Villa del Lago 님, 2024년 2월 14일
Hi Lewis, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.CheersThe team @Villa del Lago

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Private with an amazing view. Apartment had everything we needed.
2023년 12월에 4박 숙박함
답변 제공: Villa del Lago 님, 2024년 2월 14일
Dear Anna, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

2/10 - 너무 별로예요

Hwang

2023년 12월에 3박 숙박함
답변 제공: Villa del Lago 님, 2024년 2월 14일
Dear Hwang, Thank you for staying with us in Queenstown. We look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 - 훌륭해요

Tetsuhiro

2023년 12월에 8박 숙박함
답변 제공: Villa del Lago 님, 2024년 2월 14일
Dear Tetsuhiro, Thank you for staying with us in Queenstown. We are glad to hear that you had a wonderful stay and look forward to seeing you again someday.Kind regards,The team @Villa del Lago

10/10 - 훌륭해요

Jill

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
great view. Quiet and lovely bird life outside during the day.
2023년 11월에 2박 숙박함
답변 제공: Villa del Lago 님, 2023년 12월 5일
Dear Jill, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 - 훌륭해요

Tsukasa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Villa del Lago 님, 2023년 11월 24일
Dear Tsukasa,Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 - 훌륭해요

HUI-SHAN

단체 여행
좋아요: 청결 상태, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Villa del Lago 님, 2023년 11월 20일
Dear Hui-Shan, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 - 훌륭해요

Margaret

2023년 11월에 3박 숙박함
답변 제공: Villa del Lago 님, 2023년 11월 10일
Hello Margaret, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful unit, amazing views of the lake, great place to stay.
2023년 11월에 3박 숙박함
답변 제공: Villa del Lago 님, 2023년 11월 8일
Dear Elizabeth, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We enjoyed our stay it was great to have an apartment. Nice amenities in the kitchen. The dryer took a long time to dry the clothes,but so nice to have one! Location was perfect! So beautiful right on the lake and easy to walk to downtown. We hated to leave. Parking was available but a very steep drive in area.
2023년 10월에 4박 숙박함
답변 제공: Villa del Lago 님, 2023년 10월 23일
Dear Daniel, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your lovely feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 - 훌륭해요

PEI

2023년 9월에 3박 숙박함
답변 제공: Villa del Lago 님, 2023년 10월 11일
Hi, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

8/10 - 좋아요

Rachael

가족 여행
좋아요: 청결 상태, 객실의 편안함
Family holiday for 5 nights in Queenstown. Accomodation was comfortable but no one was ever at reception when we went to get coffee etc..
2023년 9월에 5박 숙박함
답변 제공: Villa del Lago 님, 2023년 10월 11일
Dear Rachael, Thank you for choosing to spend your family holiday in Queenstown with us. We appreciate your feedback, and we are delighted to hear that you had a wonderful stay with us, finding our property comfortable and welcoming. We apologize for the inconvenience you experienced with the reception not being staffed when you needed coffee or other assistance. Our reception operates on limited hours, but our team is available on-site daily performing other tasks. We provide several contact details, including phone and email. Have a great day! Regards, Villa del Lago

8/10 - 좋아요

Gertrud

좋아요: 청결 상태, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Villa del Lago 님, 2023년 9월 17일
Dear Gertrud, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your great feedback and we are glad to hear that you had a wonderful stay with us. We would be honored to welcome you back to our property in the future. Kind regards, Villa del Lago

10/10 - 훌륭해요

Ashoor

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 5박 숙박함
답변 제공: Villa del Lago 님, 2023년 9월 5일
Dear Ashoot, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your great feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

8/10 - 좋아요

Christine

좋아요: 청결 상태, 객실의 편안함
Rough start, but then perfection!
It was a rough start with no one there to speak with and help get settled, but after we figured it all out it was perfect. Would definitely recommend it!
2023년 8월에 2박 숙박함
답변 제공: Villa del Lago 님, 2023년 9월 1일
Hello Christine, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your great feedback and we apologize for any inconvenience during the check-in process. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Fantastic view on the lake walkable to the center
2023년 8월에 3박 숙박함
답변 제공: Villa del Lago 님, 2023년 8월 28일
Dear Paul, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your great feedback and we are glad to hear that you had a wonderful stay with us. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

8/10 - 좋아요

Tammie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Villa del Lago 님, 2023년 7월 31일
Dear Tammie, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

8/10 - 좋아요

yang

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 6월에 8박 숙박함
답변 제공: Villa del Lago 님, 2023년 7월 10일
Dear Yang, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and we look forward to seeing you again someday. Kind regards, Villa del Lago

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 6월에 3박 숙박함
답변 제공: Villa del Lago 님, 2023년 6월 24일
Dear Donna, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your great feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, Villa del Lago

8/10 - 좋아요

Graham

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The view from the hotel was beautiful and it was a spacious and comfortable room. My only complaints are that the parking was a bit tricky and the washer and dryer didn't work very well.
2023년 5월에 7박 숙박함
답변 제공: Villa del Lago 님, 2023년 6월 7일
Dear Graham, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us. Kind regards, Villa del Lago

8/10 - 좋아요

Simon

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great views with all of the amenities you need. Comfortable beds, clean and quiet. About a 25 minute walk into town but access to the electric scooters can make for a speedier trip.
2023년 4월에 5박 숙박함
답변 제공: Villa del Lago 님, 2023년 5월 8일
Dear Simon, Thank you for choosing to stay with us during your time in Queenstown. We are glad to hear that you had a wonderful stay with us. We wish you all the best in your future travels.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, clean and convenience
2023년 4월에 2박 숙박함
답변 제공: Veronika 님, 2023년 4월 21일
Dear Michael, Thank you for choosing to stay with us during your time in Queenstown. We are glad that you had a wonderful stay with us. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. We wish you all the best in your future travels.CheersVilla del Lago

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 객실의 편안함
Perfect weekend
Such a lovely, quiet and peaceful place to stay. Its approx 20 mins walk from the centre of Queenstown, but there are bus routes which make the journey quick and easy. The views from the property are amazing! We loved our stay!
2023년 4월에 4박 숙박함
답변 제공: Veronika 님, 2023년 4월 13일
Dear Michael,Thank you for choosing to stay with us during your time in Queenstown. We are glad to hear you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. We wish you all the best in your future travels.CheersVilla del Lago

10/10 - 훌륭해요

DAVID 님, EASTLEIGH

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 3월에 3박 숙박함
답변 제공: Villa del Lago 님, 2023년 4월 25일
Dear David,Thank you for choosing to stay with us during your time in Queenstown. We are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. We wish you all the best in your future travels.CheersVilla del Lago

8/10 - 좋아요

dan

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would be 3.5 if possible so giving them benefitofthedoubt. Very nice view and nice but quirky place. 40 or more steps to apartment. Heat was from gas fireplace that was very hard to work. Have to take care of trash at checkout but all bins were locked down. So go to the front desk you say. Well the reception never had anone there during our five night stay. You ate on your on at the Villa.
2023년 3월에 5박 숙박함
답변 제공: Veronika 님, 2023년 3월 28일
Dear Dan, Thank you for sharing your feedback about your recent stay with us. We appreciate your comments and will take them into consideration. We apologize for any inconvenience caused by the stairs. Villa is located on the side of a steep hill, and we do state this clearly in our description to ensure that our guests are aware of the terrain. Our 1 Bedroom Suites are situated on the ground floor and can only be accessed via stairs. We also apologize for missing you during your stay. Our reception does have limited hours of operation, which we also state on our website. Our team is at the office daily in the mornings from 9-10 am and then from 2-5 pm. In the meantime, we carry out other tasks on the property but are always reachable by phone or through the Expedia messaging portal. Thank you for choosing to stay with us during your time in Queenstown. Regards, Villa del Lago

6/10 - 괜찮아요

Laura Chiara

별로예요: 청결 상태
Smelly and old
2023년 3월에 8박 숙박함
답변 제공: Veronika 님, 2023년 3월 27일
Dear Laura,Thank you for taking the time to share your feedback regarding your recent stay with us. While we acknowledge that our property is not a brand-new building, we take pride in the constant renovation work that has been carried out to ensure that it remains in excellent condition. We respectfully disagree with your review and believe that it does not accurately reflect the high standards that we strive to maintain. Thank you for choosing to stay with us. Regard, Villa del Lago

8/10 - 좋아요

Betty

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 3월에 4박 숙박함
답변 제공: Veronika 님, 2023년 3월 19일
Hi Betty, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback. We wish you all the best in your future travels.CheersVilla del Lago

10/10 - 훌륭해요

Janet

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely view over the lake, so peaceful but still walking distance into Queenstown.
2023년 3월에 4박 숙박함
답변 제공: Veronika 님, 2023년 3월 19일
Dear Janet, Thank you for choosing to stay with us during your time in Queenstown. We are glad that you had a wonderful stay with us. We wish you all the best in your future travels.CheersVeronikaVilla del Lago