Our family of 5 stayed 3 nights in early 2020. Check-in went smoothly. The hotel is set back from the road, and we couldn't hear any traffic. Also, it is not far from a few restaurants, but the steep, winding road makes it hard to walk anywhere without luck and caution. Our suite, overlooking the pool, was roomy and had a balcony with a hammock. There was a king bed, a single, and a pullout sofa. My daughter found the sofa mattress to be thin and uncomfortable, and it creaked every time she moved. My husband said the king mattress was too firm, but the rest of us didn't mind the beds. There weren't enough towels for us, and when I asked for more, they literally couldn't find any. Guess it was a busy time for them, so we made do. Some of the towels were a bit stained, and overall the room didn't feel very clean--dust in corners and such. Also, when we returned from dinner the first night, there were large ants all over our floor. We killed them and sprayed bug spray around and under the doors where they were coming in. The breakfast was filling and included toast, fresh fruit, juice, coffee, and a choice of an omelet, rice and beans, or pancakes. The workers were all nice without being overly friendly. Overall, it was a pretty, quiet place to stay, but it could have been cleaner and wasn't convenient to get around without renting a car or taking taxis.