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Riad

3.0 star property
Downtown Querétaro's historic charm awaits at this stylish hotel with 24-hour front desk service and authentic Moroccan dining options

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Travelers find a vibrant retreat at Riad in Downtown Querétaro, near the Josefa Ortiz de Domínguez Auditorium and Aqueduct. The on-site Moroccan diner, Kasbah, offers free continental breakfast. Guests can relax on the terrace or use WiFi in public areas.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room | In-room safe, desk, bed sheets, wheelchair access

Standard Room

Highlights

Patio
Flat-screen TV
Fan
Private bathroom
Desk
Daily housekeeping
Laptop-compatible safe
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, bed sheets, wheelchair access

Standard Triple Room

Highlights

Patio
Flat-screen TV
Fan
Private bathroom
Desk
Daily housekeeping
Laptop-compatible safe
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, bed sheets, wheelchair access

Superior Room

Highlights

Patio
Flat-screen TV
Fan
Private bathroom
Desk
Daily housekeeping
Laptop-compatible safe
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Jetted Tub

Deluxe Room, Jetted Tub | In-room safe, desk, bed sheets, wheelchair access

Deluxe Room, Jetted Tub

Highlights

Patio
Flat-screen TV
Fan
Private bathroom
Jetted bathtub
Desk
Daily housekeeping
Laptop-compatible safe
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
Independencia 131, Barrio de la Cruz, Centro, Querétaro, QUE, 76020

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive

About this property

Riad

Hotel near Aqueduct of Santiago de Querétaro
Free continental breakfast, a terrace, and dry cleaning/laundry services are just a few of the amenities provided at Riad. The on-site Moroccan cuisine diner, Kasbah, offers breakfast, lunch, and dinner. Free WiFi in public areas and a bar are available to all guests.
You'll also enjoy perks such as:
  • Smoke-free premises, a 24-hour front desk, and tour/ticket assistance
  • Luggage storage
Room features
All guestrooms at Riad offer comforts such as laptop-compatible safes.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and shampoo
  • Flat-screen TVs with satellite channels
  • Patios, fans, and daily housekeeping

Similar properties

Exterior
Hotel Úrsula Concept
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 14 reviews
The price is ₩119,805
₩143,167 total
includes taxes & fees
Jan 1 - Jan 2, 2026
Hotel Úrsula Concept

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 9:00 AM to noon
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kasbah

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Riad Hotel
Riad Querétaro
Capital O Riad
Riad Hotel Querétaro

Frequently asked questions

Is Riad pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riad?

This hotel doesn't offer parking.

What time is check-in at Riad?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Riad?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Riad located?

Located in Downtown Querétaro, this hotel is within a 10-minute walk of Temple of Santa Cruz and Aqueduct of Santiago de Querétaro. Templo y Convento de la Santa Cruz and Plaza de Los Fundadores are just steps away.

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Reviews

Riad Reviews

6.8

7.4

Cleanliness

8.6

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 4 out of 25 reviews
Rating 8 - Good. 10 out of 25 reviews
Rating 6 - Okay. 4 out of 25 reviews
Rating 4 - Poor. 6 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
El chico de recepción poco servicial, el desayuno muy malo, únicamente fue un pan y un cafe que no sabía tan bueno, esperamos mucho tiempo y nunca regresaron a checar si necesitabamos algo mas, nos tuvimos que retirar del restaurante para hacer checkin puesto que esperamos mucho. Las mesas muy sucias, tuve que limpiarla yo así como las tazas del café sucias. En general la mala experiencia fue en el desayuno.
Stayed 1 night in Apr 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not good

Only a sheet on the bed—no blankets, bathroom smell pervaded the room on arrival, no hot water, insufficient soap, no shampoo, a large insect roaming the room, staff very difficult to find in the evening. Noise either in hotel or just outside made it harder to sleep. Location was father from the historial center than I had thought it would be.
Stayed 1 night in Mar 2020

4/10 Poor

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities

Malo

Desde que llegamos, muy mala atención del receptor, que por cierto, no sabía español, asi que atendió en inglés, dos toallas para tres personas, mal aseado el cuarto y para acabar mi esposa e hija terminaron con piquetes de bichos,no sabemos qué tipo... Mala experiencia, no volvemos ahí. 😟
Stayed 1 night in Mar 2020

4/10 Poor

Manuel Roberto

Disliked: Staff & service, property conditions & facilities, room comfort

Muy mal servicio y no recibi lo que pague

No me sieron la habitacion que habia pagado, pague una queen y me dieron matrimonial, el desayuno incluido solo es pan tostado y cafe, sin ninguna facilidad el cuarto
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
El lugar tiene una excelente ubicacion, es cómodo y agradable, la atención es buena. El primer dia no hubo agua caliente y el tipo de cama que se ofrecia en la publicación no fue la de la habitación que nos asignaron.
Stayed 2 nights in Jan 2020

8/10 Good

Fátima Patricia

Liked: Cleanliness, staff & service, room comfort

👍

Muy bien de acuerdo a lo Planeado
Stayed 1 night in Dec 2019

8/10 Good

Rod, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
The location is my favorite in Queretaro - "Artsy" district, very calm yet a ten minute walk to the main square(s). The furniture is very basic, wifi can be a bit spotty at times, but it is very clean. The price is great for a hotel that is more than adequate. The owner is from Morocco and has a very nice restaurant as well which is part of the hotel.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
El lugar está muy céntrico y está bien respecto precio y calidad, lo único que no me gusto es que todo estaba limpio excepto las toallas de baño tenían un olor raro pero en general si lo recomiendo
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Todo estuvo muy bien, solo 1 dia tuvimos inconveniente con el agua no habia, de lo demas excelente servicio
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
La atención fue buena. El baño no tiene nada de privacidad, si viajas acompañado inclusive ya con tu pareja o cónyuge, tendrá que escuchar todos los ruidos que puedas generar en el baño. El agua de la regadera estaba fría
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar es muy lindo, la atención del dueño es inmejorable, es muy amable y esta siempre al pendiente. El lugar cuenta con restaurante y con show cultural de bailes árabes. Lo que no me gustó es que por el costo que pagamos las amenidades fueron mínimas. No hay agua en las habitaciones, el desayuno fue café y pan, había la mitad de un rollo de papel. Sin embargo como en todo, siempre la amabilidad rescata la experiencia.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción a buen precio, las habitaciones son muy sencillas pero estan limpias y cómodas.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicacion, la puerta del baño deberia tener cuando menos una cortina, y deberian tener letreros de no molestar en la habitacion, me quede tres noches y no necesitaba limpieza diario.
Stayed 3 nights in Nov 2019

4/10 Poor

Luís, Chihuahua, chih

Disliked: Cleanliness
Me hizo hicieron el cobro doble al hacer el check inn y su error lo dejaron a la suerte, no me regresaron el depósito cobrado
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó el ambiente marroquí, la comida, la música, decoración, el personal, etc.
Stayed 1 night in Nov 2019

10/10 Excellent

Nate, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and fun place to stay. Relaxing patio with pleasant and atmosphere. Restaurant was very good - Mexican / Moroccan fusion. Belly dancing and entertainment over the weekend. Hookahs and tea. Great stay, especially for the price.
Stayed 3 nights in Oct 2019

8/10 Good

Maria, Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the hotel was closer to historic district but it is possible to take city bus I liked the pool area
Stayed 1 night in Sep 2019

8/10 Good

Sergio

Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019

6/10 Okay

Gerardo

Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Oct 2019