In Downtown Querétaro, Zarzarosa Hotel Boutique offers a tranquil retreat. Unwind on the rooftop terrace or rejuvenate with aromatherapy, a facial, or a manicure/pedicure at the spa. Enjoy in-room WiFi and convenient amenities like dry cleaning/laundry services and luggage storage.
Located in Querétaro, Zarzarosa Hotel Boutique is in the city center. Cerro de Las Campanas National Park and El Cimatario National Park reflect the area's natural beauty and area attractions include Ignacio Mena Rosales House of Culture and Centro Cultural Casa del Faldón. Centro Cultural Tejeda and Parque Bicentenario are also worth visiting. Visit our Querétaro travel guide
Dr. Lucio #12 Colonia Centro Querétaro, Querétaro, QUE, 76000
What's nearby
Aqueduct of Santiago de Querétaro
9 min walk - 0.8 km
Josefa Ortiz de Domínguez Auditorium
12 min walk - 1.0 km
Plaza de Armas
7 min walk - 0.6 km
Alameda Hidalgo Park
7 min walk - 0.6 km
Puerta la Victoria
10 min walk - 0.9 km
Getting around
Queretaro Intl. Airport (QRO)
35 min drive
Restaurants
Querétaro Rico
3 min walk
Casa Sakura
2 min walk
Pozoleria Los Picapiedra
3 min walk
Tortas Los filosos
2 min walk
Carnitas Los Gordos
3 min walk
About this property
Zarzarosa Hotel Boutique
Hotel near Aqueduct of Santiago de Querétaro
At Zarzarosa Hotel Boutique, you can look forward to a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to spa services, such as a manicure/pedicure, a sports massage, or a facial. Guests can connect to free in-room WiFi.
Other perks include:
Cooked-to-order breakfast (surcharge), airport pick-up service (surcharge), and a front-desk safe
Luggage storage and a water dispenser
Room features
All guestrooms at Zarzarosa Hotel Boutique offer comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Airport pick-up shuttle (surcharge) from 7:00 AM to 11:00 PM at scheduled times and on request
Food and drink
Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to noon on weekends; MXN 140 to 170 per person
A coffee shop/cafe
Family friendly
In-room crib
Laundry facilities
Conveniences
Guidebooks
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Outdoors
Rooftop terrace
Spa
Aromatherapy
Body scrubs
Deep-tissue massages
Facials
In-room massages
Manicures/pedicures
Sports massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible path of travel
More
1 building
2 floors
Built in 1820
Colonial architecture
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Free crib
Premium bedding
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Netflix
Smart TV
Food and drink
Coffee/tea maker
More
Access via exterior corridors
Air conditioning
Desk
Free local calls
Heating
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Window screens
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 8 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 140 to 170 per person
Airport shuttle fee: MXN 380 per vehicle
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Zarzarosa Hotel Boutique Queretaro
Zarzarosa Hotel Boutique
Zarzarosa Boutique Queretaro
Zarzarosa Boutique
Zarzarosa Hotel Boutique Hotel
Zarzarosa Hotel Boutique Querétaro
Zarzarosa Hotel Boutique Hotel Querétaro
Frequently asked questions
Is Zarzarosa Hotel Boutique pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Zarzarosa Hotel Boutique doesn't offer parking.
What time is check-in at Zarzarosa Hotel Boutique?
Check-in start time: 3 PM; Check-in end time: 8 PM.
What time is check-out at Zarzarosa Hotel Boutique?
Check-out is at noon.
Does Zarzarosa Hotel Boutique provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel that runs 7:00 AM–11:00 PM on request. A fee of MXN 380 per vehicle applies.
Where is Zarzarosa Hotel Boutique located?
Located in Downtown Querétaro, this hotel is within a 10-minute walk of Plaza de Los Fundadores and Aqueduct of Santiago de Querétaro. Convent and Temple of Santa Cruz and Querétaro Contemporary Art Museum are just steps away.
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Reviews
Zarzarosa Hotel Boutique Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.6
Location
9.2
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 51 out of 74 reviews
10 - Excellent
51
Rating 8 - Good. 15 out of 74 reviews
8 - Good
15
Rating 6 - Okay. 5 out of 74 reviews
6 - Okay
5
Rating 4 - Poor. 0 out of 74 reviews
4 - Poor
0
Rating 2 - Terrible. 3 out of 74 reviews
2 - Terrible
3
Reviews
2/10 Terrible
Verified traveler
Sep 26, 2020
Disliked: Staff & service, amenities
Llegue con mi reservación y no me la hicieron válida porque no se encontraba su compañera que utiliza expedía, me quede sin alojamiento y tuve que buscar otro hotel el mismo día.
Verified traveler
Stayed 1 night in Sep 2020
6/10 Okay
Verified traveler
Dec 15, 2019
Liked: Cleanliness, staff & service
La localización del lugar es buena por estar cerca del centro
The hotel is located right in Centro and the rooms are fully equipped, comfortable and in excellent condition. The owners both speak English as well as Spanish and are an excellent source of knowledge both the local area and Mexico in general. They're both very nice and hospitable. The internet works well and the rooms are equipped with coffee makers, good air conditioning, hair dryers and pretty much everything you would need. On top of all that the price is great. And I almost forgot to mention that there's a terraza on the rooftop that gives fantastic views of the city and surrounding areas.
La comodidad es como si estuvieras en casa, me encanto!
Verified traveler
Stayed 1 night in May 2019
6/10 Okay
Joel
Jul 4, 2019
Liked: Room comfort
Disliked: Staff & service
Televisión de la habitación tenía un defecto en la pantalla, después de descansar pedí la limpieza de la habitación y me dijeron que no se podía porque la encargada de dicho trabajo no estaba, no había servicio de televisión por cable.
Es bastante cómodo, está muy bien ubicado y es muy limpio. Lo único que podrían mejorar es que la pantalla de la habitación tenía una franja con píxeles muertos y deberían repararla.
Loved this hotel. Is very close to Plaza Fundadores and the Alameda Hidalgo. The room had AC, jacuzzi, safe and a large bathroom. There is a roof deck where you get a 360 view of the city. The hotel is about 5 minutes from the Centro Historic. The staff was friendly and helpful. No breakfast at this place.
Perfect location! Far enough from the main plazas so that it was quite and calm when we wanted to sleep, but close enough to the main plazas that we could walk to them within 5 minutes. We always felt safe and comfortable when walking through the neighborhoods to all the attractions we wanted to see and loved finding little restaurants and shops to stop in along the way. Staff was friendly and helpful each day and with our special requests like late checkin, and holding our bags after checkout so we could continue to see the city until our ride came to take us to our next destination.
en general bien, el problema que la habitación era para mi mama y le costaba trabajo subir escaleras, y esta rodeado de no muy buen ambiente, del resto todo bien, personal recomendaciones etc etc.
Hotel bonito y habitacion como se esperaba.
Lo que deja que desear es la atencion y cuidado a los clientes:
1- fuimos por solo 2 noches y la TV no funcionaban los canales del cable y dijeron les llevaria un rato tratar de configurarlo.Dicen les ha pasado pocas veces, PERO si ya les paso YO me preocuparia porque la recamarera se asegure que todo funcione correctamente para el siguiente huesped o algun supervisor lo haga.
2- Contrate la habitación mas cara por que tenia la tina con Hidromasaje y resulta que no funcionaba el agua con presión tipo Spa de la tina porque eso solo lo habilitan de día.. (entonces para que la ofrecen y porque no me dijeron eso?.. no la hubiera contratado). Esto si me molesto porque la entrada es a las 3pm y normalmente estas paseando y en la noche es cuando la quería usar. Me pareció deshonesto esa respuesta.
3- No hay teléfono en la habitación para llamar a recepción y no sabes cual es el teléfono. Al menos deberían poner un letrero diciendo a que numero debemos llamar, si quieren complacer al cliente.
4- No había instrucciones como usar la caja fuerte y se tenía que solicitar una llave manual, y el control del aire acondicionado tenia muchas opciones y no era muy obvio como poner la calefacción, por eso al menos para ambas cosas se podrían poner instrucciones para ayudar al cliente.
CONCLUSION: Bonito lugar pero creo que el concepto de atención al cliente debe mejorarse.