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Lobby was fully staffed with about 20 people urgently waiting to assist you with your needs. Room was very large and nice. A welcome plate with artisan chocolates and mini pastries where ready for me to enjoy on my coffee table. I would highly recommend you stay at this hotel on your visit in Manilla. A++++

I like the location , inside the mall and accessibility to Farmer’s market and varieties of restaurants .

Love your breakfast..

I have stayed at New World several times. I always enjoy my stay there. The staff are extremely nice and accommodating. The room is spacious, although it is a little old, but definitely very clean. This is one of the hotels I would definitely come back to whenever I am in Manila.

Exceed my expectation. Personnel were attentive to the needs of the guests. Go extra mile to accommodate the request.

This is a long stop before my international flight and I needed a good rest as well as shopping. I’m so happy I tried this hotel. Very convenient to shopping malls and restaurants. Quite, clean with a nice view. Gave me excellent service from the entrance to my room. Housekeeping and bellmen were commendable. Your check in counters were also courteous and accommodating!

The best pool

I was recently here during my stay in Manila, I stayed here for a week. This place is topnotch. Excellent location, clean rooms and general areas, and most of all awesome staff from the desk service to the people who clean your room. just awesome. They also go above and beyond to respond to request. Food also tastes good in their cafe. I would stay here again whenever I'm back in makati. The hotel is up to US standards, I can compare the service to the well known Beverly Wilshire. excellent.

I enjoyed my stay in this hotel. The whole staff were very approachable and cleanliness of the hotel was excellent. It is quite pricey but worth it. My husband left his suit in our room and so thankful the staff kept it and we were able to pick it up. Thanks for your honesty.

great stay great staff good food I ask to be moved because of noise and they moved me no problem

We had a very nice experience, we would gladly come again

Stayed here one night before watching Showtime. Check in was easy. The room is furnished nicely and very comfortable. This is one of the best rooms ive been in Manila. The wifi is blazing fast and I was really surprised. Great Hotel for the price.

I would say about this property is everything is great from the place to the staffs and food

The hotel staff was very nice, polite and accommodating. They were quick to respond to any request and happy to please. The room was comfortable and clean and the stay was relaxing. The food in the hotel restaurant was excellent and very reasonably priced. I wish I could've stayed at least another week.

Great hotel, great area, close to restaurants, shopping malls, night life; restaurants inside the hotel was also fantastic. Great staff. Loved my stay there. Next time I’m back in Manila, I’ll be staying here again

Beautiful hotel in an excellent location, right in the heart of BGC. From our airport pickup, being greeted at the entry and taken directly to our room for check-in, everything was great.