Triple Room Standard. | Premium bedding, in-room safe, iron/ironing board
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Reviews of Akros by Bluebay

3 out of 5
Akros by Bluebay
Av. 6 de Diciembre N34-120, Quito, Pichincha

Reviews

8.0

Very Good

Rating 10 - Excellent. 45 out of 103 reviews" "
Rating 8 - Good. 31 out of 103 reviews" "
Rating 6 - Okay. 19 out of 103 reviews" "
Rating 4 - Poor. 3 out of 103 reviews" "
Rating 2 - Terrible. 5 out of 103 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say that there are a lots of things make great the stay at Akros particulary its staff. great people. excelent service I will say 5 stars. Thank you for making me feel like home.
Stayed 4 nights in Mar 2020
Response from The Administration on Mar 12, 2020
We really appreciate your comments, our guests are the reason to make our biggest effort. We hope you come back soon

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff is very nice and the rooms are very clean. The elevator needs caution though as it closes too quickly and it may crush you or your loved ones.
Stayed 2 nights in Dec 2019
Response from La Administración on Dec 16, 2019
Thank you for your comments, they are important for us.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excelent, Just what I expected. Nice staff and good location
Stayed 1 night in Sep 2019
Response from The Administration on Sep 24, 2019
Thank you very much for your comments, they are truly important for us.

2/10 Terrible

ali

Disliked: Staff & service
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019
Response from La Administración on Oct 2, 2019
Gracias por su evaluación, es muy importante para nosotros.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, very courteous staff, and close to the park and various restaurant's, coffe shops, and various other businesses in walking distance.
Stayed 1 night in Aug 2019
Response from The Administration on Aug 20, 2019
We appreciate your comments they are truly important for us. Thank you very much.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was great! Location, room, check-in, shower.
Stayed 1 night in Aug 2019
Response from The Administration on Aug 13, 2019
Dear guest we appreciate your comments, they are truly important for us.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They overcharged us at the counter. We had already paid, but when we arrived they required more money every day.
Stayed 3 nights in Jul 2019

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly, location is perfect.
Stayed 5 nights in Jul 2019
Response from The Adminstration on Jul 16, 2019
Thank you so much for hosting with us, It is our pleasure serve you.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel i like it so much good hotel service。and good price . I like late check out service
Stayed 3 nights in May 2019
Response from The Administration on May 17, 2019
Dear sir, we thank you for your comments they are truly important for us.

10/10 Excellent

JOHN, Seattle WA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room, upgraded to a suite, was clean and comfortable, although quite stuffy at night due to the lack of A/C. The staff was courteous and professional. The food service (dining room and room service) as very good. The Akros does not compare to the big chains in terms of amenities, but in terms of service and comfort it is outstanding, and definitelyi more affordabe.
Stayed 2 nights in Mar 2019
Response from Administration on Mar 28, 2019
Dear mister John we really appreciate your comments, thank you for staying with us.

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no air conditioning in the rooms which forced you to open the two, very small, windows to attempt to get air. EVERY NIGHT after midnight or so and just about every thirty minutes an incredibly loud alarm would go off. Sometimes for thirty seconds sometimes for fifteen minutes. I’ll never stay there again
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Was a beatiful bed. The hotel it is near to restuarants and malls. Quito it is fantastic
Stayed 2 nights in Jan 2019
Response from The Administration on Jan 31, 2019
Thank you for staying with us, It is always a pleasure.

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, well located for business meetings. Good cost-benefit relationsip
Stayed 4 nights in Sep 2018

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from La Administración on Sep 20, 2018
Muchas gracias por sus comentarios, es un para nosotros un placer atenderle.

8/10 Good

Elizabeth

Lob in for a swell time
Love the lobby - elegant decor and great swing music. Also the only place you can get secure wifi in the building (guests' rooms have only open /not secure wifi). It is next to a main road, so bring your earplugs.
Stayed 2 nights in Aug 2018
Response from Florencia Burneo on Aug 31, 2018
Dear Guest, thank you for your comments. We appreciate the time you gave us. Best

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort, Location and Close to new Business Center
Location is one of the bests, near Parque La Carolina and the new business center of the city. Ideal for business trips.
Stayed 1 night in May 2018
Response from Administration on Jun 4, 2018
Thank you for your comments, they are very important for us.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018
Response from La Administración. on May 19, 2018
Gracias por permitirnos atender su estadía en Quito, sus comentarios son muy importante para nosotros.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Nice and clean. Very friendly hotel. I will stay again.
Stayed 1 night in Apr 2018
Response from La Administración. on Apr 23, 2018
Thank you for your comments, they are very important for us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Akros
Excellent reception staff. Friendly, professional from the door man, restaurant and desk staff. Always with smile and ready to make your stay a pleasure Thank you
Stayed 7 nights in Apr 2018
Response from La Administración. on Apr 21, 2018
Muchas Gracias por sus comentarios, son muy valiosos para nosotros.

6/10 Okay

Maritza

Liked: Staff & service
Stayed 6 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was in good condition and very comfortable. Lobby area is very impressive and the staff helpful.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Good location and value for money
This is an older hotel that is in need of an upgrade, however, its well located and is still comfortable. Think 1980's decor and youre on the money. Is in a good part of town, next to a 24hr pharmacy, 10min walk to a large mall. Internet was average.
Stayed 1 night in Sep 2017

8/10 Good

Charles, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and value hotel
Stayed for 4 nights over a three week period. Staff were super helpful in this standard business hotel located in a main Quito avenue convenient to the Ecovia bus line (if you like intimate travel that is cheap). Rooms were clean with ok bathrooms and nice showers. 1pm check out was super convenient - with a 2pm check in. Not a tourist hotel so staff only speak Spanish - which was just what I wanted. Very convenient for the Botanic Gardens and the must see Guayasamin museum. Definitely would stay again.

6/10 Okay

Anna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I got way over charged on the laundry service. Even though they discounted the original price of $80 to $58, the total was probably twice as much as the actual value of my clothing (a couple tee shirts and underwear). The bag in the room did not have the slip attached to it that included the prices so I was more or less tricked into this ridiculous fee. The people at the front desk also directed me to take a taxi to a park instead of the bus (which was said to be inconvenient), which ended up costing me $50. I took the bus on the way home which was far more convenient, cost less than $1, and did not involve a half

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean Hotel, excellent location
Fast and friendly check in, my room was spacious and clean. The Hotel floor and desk staff were very helpful with information and security I will stay again next time in Quito Thank you

6/10 Okay

Verified traveler

Liked: Staff & service
Has what you need for a short stay
The hotel was fine for my short stay there. The rooms are simple and quite well kept. I wish there was a way for me to control the air conditioning/heating directly. If you need a convenient location to stay at an affordable price, this hotel will do the trick!

10/10 Excellent

Gerald, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Akros - I'd stay again
The Hotel Akros met our needs nicely. I'd stay again.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
It is an old hotel, rooms are also old. The room does not have a minibar. I was unable to find an air conditioner or a setting to control room temperature.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel central to the Quito business center.
Everything was quite well done. The staff were very friendly and accommodating. The food was very good as well.

6/10 Okay

Verified traveler

Liked: Cleanliness
Quito hotel
We stayed only one night and the room was adequate. I did not like the fact that the hotel would not give me a receipt, apparently due to online booking.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
I did have a good experience, nice and quiet room.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Friendly staff, convenient location, very clean, great place to stay with family, Great food.

8/10 Good

Steve, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Overall a good comfortable stay. Close to Carolina Park for running. Staff helped with taxis and most of the time there was an ability to speak English We were upgraded to a suite and that was nice

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Quito business trip
Comfortable hotel, good food in restaurant, close to all amenities, and is in middle of the business center of Quito, so perfect for business travel. Room was a bit noisy at night due to the hotel being on a main avenue, but was not unbearably loud. Rooms are large, so comfortable for extended stays. Kitchenette with mini fridge and microwave comes in handy.

10/10 Excellent

Susie L., Philadelphia, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five Star Hotel Staff
I am not sure I have ever stayed in a hotel with a friendlier, more helpful, and more responsive staff. The restaurant was great. The rooms were comfortable but not fancy. There is a convenient 24 hour Pharmacy right next to it. Plenty of shopping and food nearby as well. I recommend this hotel!

8/10 Good

Alfonso, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the Price
Great Hotel for for the Price.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Clean Rooms. Quiet at night. I always stay at this hotel because of its central location, excellent customer service and decent food. Definitely recommend it for anyone staying for business.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel fairly close to airport.
Hotel staff coulcd not speak English., it would be helpful for ypur English speaking guests.

10/10 Excellent

Victor Hugo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Todo muy bien, la comida del restaurante es muy buena
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Nada del otro mundo... no tienen nevera ni caja fuerte... el desayuno elemental... habitacion ruidosa
Stayed 1 night in Mar 2020
Response from La Administración. on Mar 12, 2020
Buenas tardes, lamentamos no haber cumplido con sus expectativas, contamos con servicio de cajas fuertes en la recepción. Agradecemos mucho sus comentarios, siempre son considerados para mejorar el servicio.

6/10 Okay

Jose

Business traveler
Liked: Property conditions & facilities, room comfort
Necesito la factura de la. Noche de habitación
Necesito la factura de esta estadía porfavor
Stayed 1 night in Jan 2020
Response from La Administración on Feb 6, 2020
Estimado, agradecemos su evaluación. Por favor considerar que la factura la debe solicitar a Expedia.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
立地条件ならオススメ
立地条件はいいのですが、内装は古いです。また、室内の照明が暗くて、仕事を持ち込むのはお奨めしません。スタッフはほぼ親切な人でした。
Stayed 1 night in Oct 2019
Response from La Administración on Nov 25, 2019
Agradecemos sus comentarios, son muy importantes para nosotros.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from La Administración on Nov 27, 2019
Gracias por su evaluación, es muy importante para nosotros.

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Uds me Cobraron; llegue con la reserva; y no me dejaron hospedar me quedé de noche sin hotel y además uds me Cobraron.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, muy cómodo y ubicación perfecta y
Stayed 1 night in Sep 2019
Response from La Administración on Sep 15, 2019
Muchas gracias por sus comentarios, son realmente importantes para nosotros.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from La Administración on Aug 30, 2019
Muchas gracias por su evaluación es muy importante para nosotros.

10/10 Excellent

andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019
Response from La Administración on Aug 24, 2019
Agradecemos su evaluación, es realmente muy importante para nosotros. Gracias por preferirnos.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclente atención del establecimento buen servicio
Stayed 1 night in Aug 2019
Response from La Administración. on Aug 9, 2019
Agradecemos mucho sus comentarios, son muy importantes para nosotros.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tengo de viajar a Quito por trabajo, siempre le he hospedado en el Akros por su buen servicio, comodidad y limpieza, y sin pensarlo dos veces me seguiré haciendo.
Stayed 1 night in Jul 2019
Response from La Administración on Jul 26, 2019
Muchas gracias por sus comentarios, son verdaderamente importantes para nosotros.