6/10 - 괜찮아요
Tiara
출장 여행, 가족 여행
2025년 10월 9일
좋아요: 직원 및 서비스
별로예요: 청결 상태
This is not a 4 star hotel. I was disappointed in my stay. The view was nice and staff was friendly but that is about it. My linens had a spot, I asked for new linens and had to make my own bed. Then the fridge, microwave, and light didn’t work. I didn’t have time to have them come fix, so I used a family member’s who stayed in a different room. I dropped my ring and when I went to pick up found someone else’s sock and some type of nut that was not mine. They didn’t even lift the bed to clean. There was also a bunch of coffee that seemed like it slipped between the glass so they just needed to lift it to clean. In our other party’s room they found a kid’s shoe. Mind you the bed has a block so it wasn’t deep where they couldn’t see, they didn’t even lift to check. We also didn’t get our welcome cookie which is obviously not a big deal but something my family and I joked about when we saw the car outside advertising it. I don’t know why it is labeled a 4 star, it is maybe a 3 star. The breakfast was good and pool seemed nice, though we didn’t have time to utilize. Can’t get over the lack of cleanliness though.
Tiara
2025년 10월에 3박 숙박함
