I have 3 separate non-smoking reservations; 5/4 King, 5/4 2 Queen and 5/5 King. Called the front desk on 5/3 4:30 pm ish if the 5/4 and 5/5 King can be in the same room so we do not have to move. A solid 'No'. Really? Checked in 5/5 at 1 am. Credit to the staff, was able to have the same King room for both 5/4 and 5/5. Was assigned 2 handicap room. After settle in, found shower in the King size room dangling with very little water coming out. Staff came to verified and had to move us to another King room for 2 day stay. At that time I was told the hotel was not fully booked. If that is the case, why give us handicap room when regular room is available? Also, if we are truly need a handicap room, imagine the trouble and inconvenience the person had to go thru. it was bad enough for us to pack our staff into suit cases and move....