Seong, Thank you for your feedback and glad you enjoyed your stay.

Dear Angela, Thank you for taking the time to complete our online survey regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Upon reviewing your concern, we did not find any bedbugs or any other pests. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.

Dear Jennifer, Thank you for taking the time to complete our online survey regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with check-in. Our office is open Sunday-Saturday from 7:00 a.m. - 11:00 p.m. after that time the call center contacts either the on-site manager or the on-site guest services ambassador to help with check-ins. Sometimes it takes a little longer for the call center to reach us if they have multiple calls coming in. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.

Thank you for taking the time to share with us your thoughts about your stay with us. We apologize that your stay was not the 5-star service we strive to give every guest. We will review your comments regarding the strong smells, the hard to open door, and the stained sheets and make changes to improve the stay for all of our guests. We are an older hotel so unfortunately some of our furnishings, like our tubs, are chipped, we are working on repairing and updating them. We hope to be able to host you in the future.

Thank you for taking the time to share with us your thoughts about your stay with us. We apologize that your stay was not the 5-star service we strive to give every guest. We will review your comments and make changes to improve the stay for all of our guests. We hope to be able to host you in the future.

Dear Pedro,Thank you for taking the time to complete a review of our property. We appreciate your kind review. Thank you so much for being our guest.We look forward to hosting you again in the future.Kind regards,Andrea W.

Dear William, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Raleigh Northeast Wake Forest. We sincerely appreciate and value your feedback as a guest. Your rating will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Andrea W.WoodSpring Suites Raleigh Northeast Wake Forest

Good afternoon Michelle,thank you so much for taking the time to complete the survey regarding your stay. We value your opinion of the property as we strive to give 5-star service.We hope to host you again in the future.Thank you,Andrea W.Woodspring Suites

Good afternoon Tiffany,On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your interaction with the staff. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Andrea W.WoodSpring Suites Raleigh Northeast Wake Forest

Thank you for taking the time to fill out our online survey. I have shared your ratings with my staff, and they join me in thanking you for your kindness. We take great pride in WoodSpring Suites Raleigh Northeast Wake Forest and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Andrea WillisWoodSpring Suites Raleigh Northeast Wake Forest

Thank you for the wonderful comment about our staff.

Thank you for taking the time to give us a review

We are sorry we did not meet your expectations. Please give us another chance to make it right.

Sorry to hear that your expectations were not met. Please give us a call regarding your stay.

Thank you for the information regarding your stay. If you have any further questions please let us know. I do believe the refund was issued.

Dear Matthew, Thank you for your feedback. We are working on making changes.

Kristop,We are so glad you enjoyed your stay! We look forward to serving you again.

Myeisha,we are so glad you enjoyed your stay! We look forward to serving you in the future.

Your time and your feed back is greatly appreciated and will be used in our ongoing efforts to make sure each guest has a perfect experience. Thank you and we look forward to seeing you again soon.

We thank you for taking time out of your busy schedule to answer our online survey. We apologize for any inconvenience experienced during your recent attempt to stay at our WoodSpring Suites NE Raleigh Wake Forest. We hope that you'll give us the opportunity in the future to assist with your accommodation needs.

Mr. Ray, I would like to take the opportunity to apologize for the experience you had during your most recent visit to our property. My staff and I greatly appreciate the feedback you've given and bringing your concerns to our attention. We will utilize this review to help us make sure future guests have a great experience while visiting our property. Thank you again.

Thank you so much for choosing to stay with us. We hope to see you again!

Ms. Martha, I would like to take the opportunity to apologize for the experience you had during your most recent visit to our property. My staff and I greatly appreciate the feedback you've given and bringing your concerns to our attention. We will utilize this review to help us make sure future guests have a great experience while visiting our property. Thank you again.

Thank you for your kind words and for taking the time to answer our online survey. I will be sure to share your comments with my staff as your loyalty is greatly appreciated. We look forward to accommodating you again in the future

Paul,Thank you for completing our online survey. Your feedback is very important to us. We apologize that our property did not meet your needs as an economic extended stay establishment. It is always our goal to make sure our staff and property make you feel right at home. We hope that you'll come again and allow us to make your experience GREAT.

Makida, thank you for taking our online survey. Your feedback is very important to us and helps continue to improve on our guest experience. We look forward to the opportunity to accommodate you again.

Clyde, I apologize for any inconvenience you may have experienced in regard to your room not being available and in regards to your refund. Please contact Expedia for them to initiate your refund as we never checked you in and did charge Expedia's virtual card. So, they will be glad to assist with refunding your money.

Dennis,thank you for taking the time to complete our online survey. I apologize for any inconvenience you experienced during your most recent stay. Your feed back is important to us and will help us to insure that we meet and exceed future guest expectations. Sincerely

Frank, Thank you for taking the opportunity to complete our online survey. Our guest feedback is important in helping us determine areas where we can improve in our processes. We are sorry you did not have a great experience during your recent stay at our Woodspring Suites Raleigh Northeast Wake Forest. I've shared your feedback with my staff in order to help us improve our future guest experiences. Thank you and we look forward to assisting you with your short term accommodations in the future.

Frank, thank you for taking the time to complete our online survey. My team and I apologize for any in convenience you experienced during your recent stay. Your comments are greatly appreciated and will be used to ensure future guest stays are a great experience. Thank you again and we hope you will give us another opportunity to earn your business.

Thank you for taking the time to respond to our online survey. My staff and I are delighted to see you had a great stay. We look forward to assisting you with your accommodation needs in the future.Sincerely,Nick HymanGeneral ManagerWoodspring Suites Raleigh Northeast Wake Forest.

Kathleen, It was a pleasure being able to assist you with your accommodation during your time in the Raleigh area. Thank you for taking the time to respond to our online survey. We look forward to you visiting and staying at our property in the future.

Marta, we truly apologize for any inconvenience you may have experienced during your attempted check in or stay at our Woodspring suites North Raleigh/Wake Forest Property. We are in the process of refreshing and we hope you will reserve with us in the future.

Jose, I do apologize for any inconveniences you experienced during your attempt to check in. However, our office hours are from 7am to 11 pm which are posted on our website and on your reservation. There is after hours check in for guest arriving between 11 pm and 7 am via phone in lobby that goes to the after hours cell. Per our commitment to our guest, the GM took every measure to accommodate your late arrival time of about 6:55 am as he arrived just after you at 7 am. per guest request the reservation was rescheduled for a Monday April 24, a more needed and suitable day. Again, we apologize for any inconvenience and look forward to the opportunity to accommodate your reservation needs in the future.

Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Raleigh Northeast Wake Forest.On behalf of our entire team, I would like to apologize for not meeting or exceeding your expectations in regards to property and room amenities. Your satisfaction is important to us as a valued guest.However, we do understand that our economic extended stay approach may not meet every guest's needs. So that each potential guest can effectively make decisions to allow us to accommodate them, an overview of our property and it's amenities are offered on our website when you search and via link to the website once your reservation is made. We also offer guests another opportunity at check in to physically view and inspect their room before the check in process is complete to allow confirmation on choosing Woodspring Suites and that our property meets their or your needs.Thank you again and we will be using your feedback to make improvements, so that we can provide exceptional experiences for all of our future and current guests.Should you need additional support, please do not hesitate to reach out to us or by visiting www.woodspringsuites.comWe hope for an opportunity to properly host you in the future.

Beverly, thank you for taking the time from your busy schedule to complete our online survey. Your feedback regarding your most recent stay is very important to my staff and I. We apologize that the economic nature of our property did not meet your needs. However, as stated at check in, we are a non-traditional extended stay property unlike a traditional transient hotel. With that being said, some of the amenities offered by and expected from a Hilton, Marriot or other brands are not a part of our model due to the economic extended stay nature of our platform. For those reasons, we give our guests the opportunity to physically view our rooms before check in to allow them to make an educated decision on whether or not our model meets their needs. Again, I apologize for any inconvenience you may have experienced. I hope this helps. Feel free to give me a call with any further questions. Have a great day.

Thank you for your reply. Depending on your bank it could take anywhere between 3-7 business days. Hope this information helps.

Thank you for taking the time to complete our online survey. We do apologize that you were not completely satisfied with your most recent stay as well as any inconveniences you experienced during your most recent stay. Your feedback is greatly appreciated and will be used to make sure that current and future guests have a great experience here at Woodspring Suites Raleigh.Sincerely