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발머 호텔 여행 후기

2.5 out of 5
발머 호텔
1 5th Street, Red Lake, ON

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 32개 이용 후기 중 12개" "
평점 8 - 좋아요. 32개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 32개 이용 후기 중 4개" "
평점 4 - 별로예요. 32개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 32개 이용 후기 중 3개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Dan

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Mohammad

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place is stinky. I am not sure if the stink is from mould or not. I had no electricity in my room and few other rooms for a major portion of the evening and night. Staff did not care. The restaurant staff was unorofessional and did not know how to greet a customer.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Terri 님, Zimmerman

2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Brittany

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Slept in car
Never mentioned about lake check in , flight was delayed pilot arrived at 2am no one was there, had an after hours number to call went straight to voicemail , pilot slept in his car
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

David

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

James

2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Marilyn

2022년 6월에 1박 숙박함

8/10 - 좋아요

Jay

2022년 3월에 1박 숙박함
답변 제공: Sam 님, 2022년 3월 30일
Thank you so much for giving us a review. We appreciate your feedback and hope to raise to your expectations each time you stay!

10/10 - 훌륭해요

cameron

2022년 3월에 1박 숙박함

10/10 - 훌륭해요

Mike

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms are always neat and clean, food at the hotels restaurant is always good! Parking outside your room for easy access
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Mike

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 1박 숙박함

8/10 - 좋아요

Mike

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always a good stay
Accommodating, even with the covid19 situation.
2020년 4월에 1박 숙박함
답변 제공: Samantha 님, 2020년 5월 18일
Thank you for the review. We appreciate your business.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great night
Great place
2020년 3월에 1박 숙박함
답변 제공: Samantha 님, 2020년 3월 12일
Thank you so much for your review! Glad you enjoyed your stay.

8/10 - 좋아요

Gary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will stay again
I’ve stayed here many times while in town for business. I prefer the annex rooms as it seems quieter at night. Maybe a bit more attention to cleaning in the corners and behind the desks and sofas is needed. But it is still a great place to stay. Good food too.
2020년 1월에 3박 숙박함
답변 제공: Samantha 님, 2020년 2월 11일
Thanks for the review Gary. We will definitely take your advice in putting more detail into housekeeping. Thank you for bringing it to our attention.

10/10 - 훌륭해요

Jon 님, Pikangikum, ON

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The restaurant was great, great staff, great food. The part I didn’t like the slide lock didn’t lock up right.
2019년 11월에 1박 숙박함
답변 제공: Samantha 님, 2019년 11월 9일
Thank you for your review John, we are glad you enjoyed your stay and glad you got to enjoy our restaurant as well. We will check into the lock issue in the room you were in.

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were in the annex..the room was very well appointed...Room wasclean beds comfortable.. Because I have a knee that is problematic I found the footing when walking to and from the main building less than safe..i.e.gravel on the paved walkway strip..
2019년 7월에 1박 숙박함
답변 제공: Danielle 님, 2019년 7월 31일
Thanks so much for your feedback. We will work to have that gravel removed as soon as possible, thank you for bringing it to our attention.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Joe the owner was absolutely amazing and accommodating The food was really good, especially the breakfast!
2019년 7월에 1박 숙박함
답변 제공: Danielle 님, 2019년 7월 31일
Thank you so much for the review. We take pride in the extra little things. Hope to see you again in the future!

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태
They lost my reservation. The rooms were a little bit run down. It was obvious that the cleaning staff hadn't wiped down the bed side table because there were sticky rings from dirty glasses. And the bed was quite squeaky and uncomfortable.
2019년 5월에 9박 숙박함
답변 제공: Danielle 님, 2019년 6월 20일
Hello, please accept our apologies with your unfortunate experience. We are currently in the process of updating all our rooms and with being a family run business it takes a little more time. We pride ourselves with always having very clean rooms, and will look further into your bed side table situation. Hopefully you can consider us in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 5월에 1박 숙박함
답변 제공: Samantha 님, 2019년 5월 15일
Thank you for the review

6/10 - 괜찮아요

Annette

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Was just okay
Rooms are not what are shown on website. Noisy, can hear neighbors in hall, and beside you. Service was outstanding, friendly so the negative aspects of our stay are not the fault of the staff we encountered.
2019년 4월에 1박 숙박함
답변 제공: -Samantha 님, 2019년 5월 14일
Hi Annette, Thank you so much for the constructive criticism. We are working on updating all our hotel rooms, the ones you may have seen on the website were the ones we have completed. It is a slow process and we hope that some day you will get to enjoy our updates once they are complete. We hope that the outstanding service brings our guests back and that they can enjoy the improvements as they come.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: management 님, 2018년 10월 22일
Thank you for your review.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to on a fishing trip
It is a convienent one stop place. It has a good cafe and bar and the rooms are comfortable.
2018년 6월에 1박 숙박함
답변 제공: Samantha 님, 2018년 7월 2일
Thank you so much for your review. We are glad that you visited our restaurant and lounge as well. Hope you stop by again!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good basic hotel, kind of old and in need of updating.
2018년 5월에 1박 숙박함
답변 제공: Samantha 님, 2018년 6월 12일
Thank you for the review. We are working on updating the hotel, we have recently renovated our lounge area where we serve our full menu.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Clean & Comfortable, quick check-in, Would stay again
2018년 5월에 2박 숙박함
답변 제공: -Samantha 님, 2018년 6월 12일
Thank you for the review, we hope to see you again!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff good food
2018년 5월에 3박 숙박함
답변 제공: Samantha 님, 2018년 6월 12일
Thank you for leaving us a review, it is highly appreciated!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great, close to the mine and good restaurant. staff very nice.
2017년 10월에 3박 숙박함
답변 제공: Samantha 님, 2017년 11월 7일
Thank you so much for the positive feedback. We are glad you enjoyed your stay!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice place
was a little mixup with my room but it was all worked out.
2017년 7월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel close to mine
Nice hotel good parking for big truck delivery to mine weekly
답변 제공: Samantha 님, 2016년 3월 4일
Thank you for the review. It's very helpful in getting our hotel promoted to Expedia users.

10/10 - 훌륭해요

Jeffrey 님, winnipeg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Balmer Inn a good choice
Rooms recently remodeled. excellent food in restaurant.
답변 제공: Samantha 님, 2015년 11월 14일
Thanks Jeffery, we are glad you were happy with our upgrades and also glad you chose to eat at the restaurant as well. Thank you for taking time to leave us a comment and we hope to see you again!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
BS
upon arriving at about 9PM , they had niot received an email from Expedia. then then said they would take my credit card and that Expedia only holds the room but do not charge for it, I was told on the phone with expedia that my credit card charge was charged and no refunds the amount was 108 for the room plus taxes I tried to show them my confirmation on my blackberry but it would not come up on my phone. the next morning I used my laptop and showed them my confirmation and the price of 108.00 plus taxes they said that room was no longer available and charged me 118.00 with a 2.00 discount for a total of 116.00 plus taxes. I pointed out that the price was 108 plus tax but they would have nothing to do with it. I will never use expedia , nor stay at that hotel ever... I will check my card statements to make sure I was not double charged. you will hear from me if so
답변 제공: Samantha 님, 2015년 10월 7일
We are sorry that your experience with us was not satisfactory, not only was it our first week using Expedia but we had also just lost a staff member and the person filling in wasn't regular staff. We would've loved to upgrade you for the same price you booked. Expedia has advised us to take payment

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was amazing ! I had Sammy pick me up directly from the airport, and he brought me straight to the hotel, every one made me feel welcome and completely comfortable! Will definitely stay there again, if I ever get the chance
Thank you Sarah, Glad you enjoyed your stay and we also hope you get the chance to stay again. In a small community such as our own we hope to keep family businesses afloat by making our guests also feel like family.