외관

홈우드 스위트 리노 여행 후기

3 out of 5
홈우드 스위트 리노
5450 Kietzke Lane, Reno, NV

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 444개 이용 후기 중 283개" "
평점 8 - 좋아요. 444개 이용 후기 중 100개" "
평점 6 - 괜찮아요. 444개 이용 후기 중 36개" "
평점 4 - 별로예요. 444개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 444개 이용 후기 중 13개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Jae-Hwi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and sweet~~ Kitchen was so convenient.
2020년 8월에 1박 숙박함

10/10 - 훌륭해요

Bernalyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is one of my favorite hotel and will always stay in homewood wherever I’m away from home. Beautiful room and it has pretty much everything that you need, it feels like home. The breakfast is also amazing
2024년 2월에 1박 숙박함
답변 제공: Leonardo Ch. 님, 2024년 2월 28일
Dear Bernalyn. Thank you for your heartfelt review! We're honored to be one of your favorite hotels, and we truly appreciate your loyalty to Homewood Suites wherever you go. It's delightful to hear that our rooms make you feel at home with all the amenities you need. We're glad you enjoyed the amazing breakfast as well. Looking forward to welcoming you back on your next journey away from home!

10/10 - 훌륭해요

William

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great beds, great breakfast and great staff
2024년 2월에 3박 숙박함
답변 제공: Leonardo Ch. 님, 2024년 2월 28일
Dear William. Thank you for taking the time to share your positive feedback about your stay at Homewood Suites Reno! We're delighted to hear that you enjoyed our great beds, breakfast, and the service provided by our staff. Your compliments are truly appreciated, and it's wonderful to know that we met your expectations in these key areas. We look forward to hosting you again on your next visit to Reno.

10/10 - 훌륭해요

Marco

2024년 1월에 1박 숙박함
답변 제공: Leonardo Ch. 님, 2024년 2월 28일
Dear Marco. Thank you for taking the time to rate your experience at Homewood Suites Reno with 5/5 stars! We appreciate your positive feedback. If there's anything specific that stood out to you during your stay or any suggestions you have for making future visits even better, please feel free to share. We look forward to welcoming you back on your next visit to Reno.

10/10 - 훌륭해요

Marites

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Crystal is truly a gem 💎
Best hotel stay ever!!! Crystal who checked us in and was there daily during our trip was phenomenal, she truly went above and beyond with her Wonderful, Professional, & Caring Whole Hearted Customer Service. Our suite was perfect size, clean, and up to date. AM breakfast buffet was hearty and delicious, WiFi worked for entire family just great w/o slowing or glitching, parking was free- near to entrance, and easy to find. All the staff was friendly and helpful, but most of all Crystal as she made me and my family’s first time in Reno worth taking to celebrate my dads 80th birthday.
2023년 12월에 3박 숙박함
답변 제공: Leonardo Ch. 님, 2024년 1월 10일
Dear Marites. Thank you so much for taking the time to share your wonderful experience at Homewood Suites Reno! We are thrilled to hear that your stay with us was the "best hotel stay ever." Your kind words about Crystal and her exceptional customer service truly warm our hearts. We will make sure to pass on your compliments to her and the entire team.

10/10 - 훌륭해요

Lora

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great location for my travel and expansive breakfast. Rooms were big with a kitchen and full size fridge. I wish the thermostats could be adjusted to a lower temperature. All in all, a decent stay.
2023년 12월에 1박 숙박함
답변 제공: Leonardo Ch. 님, 2024년 1월 10일
Dear Lora. Thank you for taking the time to share your feedback about your recent stay at Homewood Suites Reno. We're delighted to hear that our location was convenient for your travel needs and that you enjoyed our expansive breakfast offerings. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience

10/10 - 훌륭해요

Rubia

2023년 12월에 2박 숙박함
답변 제공: Leonardo Ch. 님, 2024년 2월 28일
Dear Rubia. We sincerely appreciate your 5/5 stars rating for Homewood Suites Reno! Your positive feedback is valuable to us. If there are specific highlights from your stay that you'd like to share or any areas where we can further improve, please feel free to let us know. We look forward to hosting you again on your next trip to Reno.

10/10 - 훌륭해요

Sandy

2023년 12월에 1박 숙박함
답변 제공: Leonardo Ch. 님, 2024년 2월 28일
Dear Sandy. Thank you for giving us a perfect 5/5 stars at Homewood Suites Reno! We're thrilled to see that you had a fantastic experience. If there are specific aspects you enjoyed or any suggestions you have for making future stays even better, we'd love to hear more. We look forward to welcoming you back on your next visit to Reno.

6/10 - 괜찮아요

Ming 님, Tucson

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel staff was very nice, while the property condition seemed to be reasonable, there was no hot water in the room, we ran 10 minutes shower, the water temperature was still mild.
2023년 12월에 1박 숙박함
답변 제공: Leonardo Ch. 님, 2024년 1월 10일
Dear Ming. Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced with the hot water in your room. Your comments are crucial in helping us identify areas for improvement, and we appreciate your candor. Thank you for bringing this matter to our attention, and we appreciate your understanding.

10/10 - 훌륭해요

Candace 님, Elk Grove

2023년 12월에 1박 숙박함
답변 제공: Leonardo Ch. 님, 2024년 1월 10일
Dear Candace. Thank you for taking the time to leave a fantastic 5/5 stars review for Homewood Suites Reno! We are thrilled to hear that you had such a positive experience during your stay with us.

10/10 - 훌륭해요

Bryson

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Hak

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Jay

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Mary Kathryn 님, 2023년 10월 17일
Jay,Thank you for taking the time to leave a review. We are sorry for any inconvenience you may have faced while at our hotel.

10/10 - 훌륭해요

Olga

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room and property is very clean and modern, nice breakfast, wonderful warm pool and jacuzzi with clean towels and water bottles, fitness room is nice, spacious room, windows that open. We had to leave earlier than expected and staff were so sweet about it and didn’t charge us. Will definitely stay another time. Nice, quiet area, close to downtown, no busy casinos around.
2023년 10월에 2박 숙박함
답변 제공: Mary Kathryn 님, 2023년 10월 17일
Olga,We appreciate you! And we appreciate the kind words!Thank you for choosing to stay with us here at Homewood Suites Reno! I am so glad that you were able to enjoy our nice breakfast, warm pool, and spacious guestrooms. We are already looking forward to your future return- take care!!

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel was clean, breakfast was well stocked. Easy location.
2023년 9월에 1박 숙박함
답변 제공: Mary Kathryn 님, 2023년 9월 18일
Jason,I am thrilled to see that you enjoyed our convenient location and our delicious breakfast! Thank you for staying with us here at Homewood Suites Reno. We really appreciate the review!

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Mary Kathryn 님, 2023년 9월 12일
Kevin, Homewood Suites Reno thanks you for staying with us and for leaving a review! Take care!

4/10 - 별로예요

Robert

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Zu teuer für die Qualität
Das Hotel ist schon etwas in die Jahre gekommen, das Preis/Leistungsverhältnis passt gar nicht. Lage am Stadtrand, aber hohe Preise. Das Pool ist nur von 8 bis 12 vormittags offen, was seltsam ist.
2023년 8월에 1박 숙박함
답변 제공: Mary Kathryn 님, 2023년 9월 12일
Robert,Gracias por atender sus inquietudes. ¡Su opinión es valiosa para nosotros!

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel staff was amazing from the friendly front desk staff at check in, the maid staff making sure our room had everything we needed to the breakfast staff checking in/chatting with us every morning. The room was spacious and clean. The hotel definitely made our list of places to stay again when in Reno.
2023년 7월에 2박 숙박함
답변 제공: Leonardo Ch. 님, 2023년 8월 24일
Dear Margaret. Thank you for sharing your wonderful experience at Homewood Suites Reno. We truly appreciate your feedback and are thrilled to hear that you had such a positive stay with us. Thank you for choosing Homewood Suites Reno, and we look forward to welcoming you back during your future visits to the area.

10/10 - 훌륭해요

Cecile

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Leonardo Ch. 님, 2023년 8월 24일
Dear Cecile. Thank you so much for taking the time to share your perfect 10/10 review of your recent stay at Homewood Suites Reno! We are absolutely thrilled to receive such high praise from you.

10/10 - 훌륭해요

Wendy

2023년 6월에 2박 숙박함
답변 제공: Leonardo Ch. 님, 2023년 8월 24일
Dear Wendy. Thank you so much for sharing your fantastic 10/10 review of your recent stay at Homewood Suites Reno! We are absolutely thrilled to hear about your perfect experience with us.

8/10 - 좋아요

Kyle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Leonardo Ch. 님, 2023년 8월 24일
Dear Kyle. Thank you for taking the time to share your feedback about your recent stay at Homewood Suites Reno. We appreciate your insights and are glad to hear about your positive experience. Your feedback is invaluable as we continuously work to enhance our guest experience. If there are specific areas where you think we could have done better, please feel free to share.

10/10 - 훌륭해요

Jeanette

2023년 7월에 1박 숙박함
답변 제공: Leonardo Ch. 님, 2023년 8월 24일
Dear Jeanette. Thank you so much for sharing your wonderful 5/5 review of your recent stay at Homewood Suites Reno! We are absolutely delighted to receive such positive feedback from you.

6/10 - 괜찮아요

Ivy

We like the quiet indoor pool that is open until midnight and easy parking. There is plenty of parking and the surrounding area is quiet. Their complimentary breakfast can be improved and so as the service of the staff. We stayed on the 3rd floor and were woken up at 6 am by the loud noises coming from the 4th floor which seemed like they were already cleaning the room.
2023년 7월에 2박 숙박함
답변 제공: Tammy 님, 2023년 7월 10일
Thank you for your feedback. I am sorry to hear that you were hearing noise from above. At 6am, I can assure you it was not our housekeeping team. Moving forward, if you have a noise complaint, please call the front desk so they can follow up.

10/10 - 훌륭해요

Fenjun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Family road trip, stay there on July 4th night. Room is clean and spacious, breakfast is great but close at 9 am is quite tight to us. Overall the staff are friendly and very helpful during our stay. There is one incident. The gentleman in front desk on 7/6 morning shift was ver rude and inpatient. My daughter left her plush pillow under the blanket and found out the night 7/5 that we were 200 miles away from there. It’s an old plush pillow for kid with her since she’s a baby. She cried sadly. I called hotel on 7/5 10 pm. The lady was very friendly but she cannot found the plush at lost and found. She suggested me to call in on next morning. Unfortunately on 7/6 morning when I called in, the gentleman was very rude and educated me should not leave things behind. He even did not want to understand what we lost and he said he cannot help me if keep him on the phone. After 2 hours I called back, he just said he checked through there is nothing they can find and hang up on me. In the afternoon, I just want to make my effort again and luckily, this time the lady is very nice, hold my call first and check lost and found, nothing found. She took my name, room number, phone number. After 10 minutes, she called me and told me they found the pink/purple plush in the laundry. She told me to email them a shipping label so they will pack and ship out ASAP. The plush got shipped out on 7/7 morning and currently out of delivery. My kid will be so happy to see it back tonight. Thanks.
2023년 7월에 1박 숙박함
답변 제공: Mary Kathryn 님, 2023년 9월 1일
Fenjun,Thank you so much for taking the time to provide feedback on your stay. I am sorry to hear that it took longer than expected to get the results that you wanted; I apologize for any inconvenience! However, I am so glad that we were able to return the plush pillow! Take care!

10/10 - 훌륭해요

James A.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Tammy 님, 2023년 7월 10일
Thank you for being with us.

10/10 - 훌륭해요

Sally

2023년 6월에 1박 숙박함
답변 제공: Leonardo Ch. 님, 2023년 6월 23일
Dear Sally. Thank you for your excellent 10/10 rating! We greatly appreciate your feedback and are delighted to hear that you had a wonderful experience at Homewood Suites Reno. Your satisfaction is important to us, and we're glad that we met or exceeded your expectations. Thank you for choosing Homewood Suites, and we hope to have the pleasure of hosting you again in the future.

8/10 - 좋아요

Autumn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just okay
The hotel is okay but kind of run down for a Homewood Suites. Hot tub was out of order. Room was clean but had black scuff marks all over the walls. Breakfast was acceptable except for the apple juice that had gone bad. Also, the hotel could be better about not having styrofoam cups for the cups and plates.
2023년 6월에 1박 숙박함
답변 제공: Leonardo Ch. 님, 2023년 6월 23일
Dear Autumn. We're sorry to hear that you found the hotel to be somewhat run down. We continuously strive to maintain our property in top condition, and we apologize if we fell short of your expectations in this regard. Your comments regarding the hot tub being out of order and the scuff marks on the walls have been duly noted, and we will address these issues promptly to ensure a better experience for our guests. We hope you will consider giving us another chance to provide you with the excellent stay that you deserve.

10/10 - 훌륭해요

Lance

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the location, amenities, cleanliness, parking, and staff. The noise from the highway/interstate was mildly disruptive at night, but I was OK with that due to the great location.
2023년 5월에 3박 숙박함
답변 제공: Homewood Suites Reno 님, 2023년 6월 5일
Dear Lance,Thank you for your review of Homewood Suites Reno. We are so thrilled to hear that you enjoyed your stay with us. We hope that you stay with us again soon when you are in the Reno area!

10/10 - 훌륭해요

Fatima

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good experience
2023년 5월에 1박 숙박함
답변 제공: Tammy 님, 2023년 5월 9일
Thank you for staying with us Fatima. I am so glad that you had a great time with us. We hope to see you again.

2/10 - 너무 별로예요

Diego

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bad service
2023년 5월에 2박 숙박함
답변 제공: Tammy 님, 2023년 5월 9일
I am terribly sorry to hear that your time with us was disappointing. If you would like to share more of your experience with me (Tammy - General Manager), please feel free to call the hotel. I hope to hear from you soon.

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Leonardo Ch. 님, 2023년 5월 2일
Dear Kevin. We appreciate you staying with us at Homewood Suites Reno and sharing your experience. On behalf of my entire team, thank you. We look forward to your return. Travel safe!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태
Disappointing stay
Smoke detector goes off with the steam from the bathroom shower which triggers a room alarm? When I called the front desk to discuss it, they said that it happens all the time and their answer was to open a window while I am taking a shower. Huh?
2023년 4월에 1박 숙박함
답변 제공: Leonardo Ch. 님, 2023년 5월 2일
Dear Guest. Providing the highest level of hospitality is our number one priority. We sincerely apologize for falling short of not only your expectations, but our own expectations as well. As a teachable moment, we have shared your feedback with our team to ensure future guest interactions are different. Please accept our apologies.

10/10 - 훌륭해요

Eric

2023년 4월에 2박 숙박함
답변 제공: Leonardo Ch. 님, 2023년 4월 17일
Dear Eric. Thank you for your 10 stars rate of Homewood Suites Reno. We are so thrilled to hear that you enjoyed your stay with us. We hope that you stay with us again soon when you are in the Reno area!

10/10 - 훌륭해요

Jefferson

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank for good and nice serviced
2023년 4월에 2박 숙박함
답변 제공: Leonardo Ch. 님, 2023년 4월 17일
Dear Jefferson. You're welcome! We are glad to hear that you enjoyed our services and had a pleasant experience during your stay with us. Thank you for taking the time to leave your feedback. We appreciate your kind words and hope to have the opportunity to welcome you back at Homewood Suites Reno.

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very family friendly and clean hotel!
2023년 4월에 2박 숙박함
답변 제공: Leonardo Ch. 님, 2023년 4월 17일
Dear Christopher. Thank you for taking the time to write such a positive review of our hotel! We are delighted to hear that you found our hotel to be family-friendly and clean. We take great pride in maintaining high standards of cleanliness and providing a welcoming atmosphere for families. We look forward to your return to Homewood Suites Reno.

10/10 - 훌륭해요

Lynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Good for family with kids
The room fit our needs for one night. We had the bedroom and our kids slept on the pullout couch in the living room. Very clean except for the crumbs under the couch cushions. We weren’t able to set the temperature below 72 degrees so it was way too hot to sleep at night. Beside that, the room was comfortable.
2023년 4월에 1박 숙박함
답변 제공: Leonardo Ch. 님, 2023년 4월 17일
Dear Lynn. We appreciate you staying with us and sharing your experience. It brings great pride that you enjoyed your experience with us. On behalf of all of us at Homewood Suites Reno, thank you! We look forward to your return and travel safe.

10/10 - 훌륭해요

Alejandro

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is located in a quiet area and still close to stores and restaurants. The room was clean and spacious, and staff was excellent!
2023년 3월에 1박 숙박함
답변 제공: Leonardo Ch. 님, 2023년 4월 17일
Dear Alejandro. Thank you for your fantastic review! We are delighted to hear that you enjoyed your stay with us and that our location, cleanliness, and staff met your expectations. It's great to know that you found our hotel to be in a quiet area while still being conveniently located near stores and restaurants. We look forward to your return to Homewood Suites Reno.

10/10 - 훌륭해요

Bailee

2023년 3월에 1박 숙박함
답변 제공: Leonardo Ch. 님, 2023년 4월 17일
Dear Bailee. We are delighted to hear about your recent stay with us and really appreciate your feedback. Feedback such as yours is reviewed with our entire Homewood Suites Reno team to continue to improve our service and amenities for our future guests. I hope you will consider us again the next you are Reno.

10/10 - 훌륭해요

Shishir

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
It was a great stay. Staff was very helpful and breakfast was nice. Hotel was clean and comfortable.
2023년 2월에 1박 숙박함
답변 제공: Leonardo Ch. 님, 2023년 3월 3일
Dear Guest. Thank you for sharing your experience at our hotel. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at Homewood Suites Reno, and we hope you choose to stay with us again whenever your travel needs bring you back to Reno.

8/10 - 좋아요

Dione

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Leonardo Ch. 님, 2023년 4월 17일
Dear Dione. We appreciate you staying with us and sharing your experience. On behalf of my entire team, thank you! We take a lot of pride in what we do, and it brings us joy to hear that you enjoyed your stay. We look forward to your return to Homewood Suites Reno.

8/10 - 좋아요

Heven

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great,convenient area.
2023년 2월에 1박 숙박함
답변 제공: Leonardo Ch. 님, 2023년 3월 3일
Dear Heven. We appreciate you staying with us and sharing your experience. On behalf of my entire team, thank you! We take a lot of pride in what we do, and it brings us joy to hear that you enjoyed your stay. We look forward to your return to Homewood Suites Reno.

4/10 - 별로예요

Jose

좋아요: 청결 상태
2023년 2월에 1박 숙박함
답변 제공: Leonardo Ch. 님, 2023년 3월 3일
Dear Jose. We are delighted to hear about your recent stay with us and really appreciate your feedback. Feedback such as yours is reviewed with our entire Homewood Suites Reno team to continue to improve our service and amenities for our future guests. I hope you will consider us again the next you are Reno.

10/10 - 훌륭해요

Roberto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2023년 2월에 2박 숙박함
답변 제공: Leonardo Ch. 님, 2023년 3월 3일
Dear Roberto. We appreciate you staying with us and sharing your experience. It brings great pride that you enjoyed your experience with us. On behalf of all of us at Homewood Suites Reno, thank you! We look forward to your return and travel safe.

4/10 - 별로예요

Raul

가족 여행
2023년 2월에 1박 숙박함
답변 제공: Leonardo Ch. 님, 2023년 3월 3일
Dear Raul. Thank you for your review of us at Homewood Suites Reno. We are glad you enjoyed your stay and hope to see you again the next time your travels bring you to the area.

8/10 - 좋아요

tom

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Julia

2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Felix

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Dirty and pets hair all over !! Hot tub out of service
2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Amanda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The suites were very clean and well appointed, everything worked as it should. Great pool, free unlimited waters, good snack selection, excellent included breakfast buffet - especially the waffles. Mainly, the entire staff was so friendly, and seemed to care about doing their jobs well.
2023년 1월에 2박 숙박함
답변 제공: Leonardo Ch. 님, 2023년 2월 3일
Dear Amanda. Thank you for your review of Homewood Suites Reno. We are so thrilled to hear that you enjoyed our amenities and breakfast. We hope that you stay with us again soon when you are in the Reno area!