The City Hotel & Suites

Property class: 3

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Located close to Rethymnon Town Hall and Rethymnon Venetian Port, The City Hotel & Suites provides a poolside bar, a terrace, and dry cleaning/laundry services. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a snack bar/deli are available to all guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

A modern hotel room with a large bed, bedside table with a kettle, a small table with flowers, and a TV mounted on the wall.

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

A modern hotel room with a large bed, a sofa, a dining table, and a mirror.

Superior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Suite

A round table with two wine glasses and a clear glass pitcher on a balcony overlooking a cityscape with buildings and a clear blue sky.

Executive Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Located near the beach, The City Hotel & Suites is in New Town, a neighborhood in Rethymno. Rimondi Fountain and Fortezza Castle are notable landmarks, and the area's natural beauty can be seen at Town Beach and Georgioupolis Beach. Rethymnon Town Hall and Rethymnon Venetian Port are two other places to visit that come recommended. Visit our Rethymno travel guide
Map
24 Dimokratias, Rethymno, Crete, 741 00

What's nearby

  • A harbor with several boats docked, a flag on one boat, and buildings in the background.
    Rethymnon Venetian Port
    9 min walk - 0.8 km
  • Rethymnon Town Hall
    3 min walk - 0.3 km
  • Rethymnon Cathedral
    5 min walk - 0.5 km
  • Town Beach
    10 min walk - 0.9 km
  • Rimondi Fountain
    10 min walk - 0.9 km

Getting around

  • Nikos Kazantzakis Airport (HER)
    72 min drive

Restaurants

  • More deli and coffee
    3 min walk
  • Νίκος
    6 min walk
  • Down Town
    7 min walk
  • Vivliothiki Cafe
    6 min walk
  • Κόκκινος
    6 min walk

About this property

The City Hotel & Suites

  • Hotel near Rethymnon Town Hall
  • Located close to Rethymnon Venetian Port and Rimondi Fountain, The City Hotel & Suites provides a poolside bar, a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a snack bar/deli.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool along with sun loungers and pool umbrellas
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
    • An elevator, concierge services, and tour/ticket assistance
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at The City Hotel & Suites offer thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and desk chairs.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 42-inch flat-screen TVs with satellite channels
    • Wardrobes/closets, balconies, and refrigerators

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Frequently asked questions

Does The City Hotel & Suites have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:30 AM–6:30 PM.

Is The City Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The City Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at The City Hotel & Suites?

Check-out is at 11:00 AM.

Does The City Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The City Hotel & Suites located?

Located in New Town, this hotel is within a 15-minute walk of Rethymnon Town Hall, Rethymnon Venetian Port, and Town Beach. Rimondi Fountain and Fortezza Castle are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The City Hotel & Suites Reviews

9.2

Wonderful

9.4

Cleanliness

8.0

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 41 out of 60 reviews
Rating 8 - Good. 15 out of 60 reviews
Rating 6 - Okay. 2 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, parking, location
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here!!! It was in such a great location, amazing breakfast, walkable to everything and rooms were cozy and clean! Staff is so so friendly and helpful, really can’t say enough great things, would stay again.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and kind hotel was a very pleasant room was excellent shower was great location for beach and the old town are ideal would definitely stay here again. Thanks to all the staff for making are stay so very welcoming.
Stayed 10 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HIGHLY RECOMMENDED! Wonderful service; fabulous breakfast and lovely staff: the best.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Roaming in Crete

Lovely quiet modern hotel. Staff excellent and friendly Pool superb, but surrounding buildings compromise full sun. Walking distance to waterfront beaches and restaurants and Old Town.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room, but very clean. Staff was so nice and helpful. Would recommend again!
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice structure, clean and comfortable rooms. Irini is really nice and has been very kind in helping us to find good beaches and restaurants. Thanks! Pier
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Staff & service

Walkable to town

Breakfast was nice. Easy parking. Be aware! We were stung in the neck, arm and thigh by a bed bug. Should wear pajamas with long sleeves and long pants
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel ever. The hotel staff were extremely kind and helpful. They were so patient and understanding. The location is perfect. Just a 15-20 min walk to the old town. Literally at 12 min walk to the beach and all the bars, restaurants and clubs. The best staff and the best location. It was clean and the pool was lovely. Thank you, we love and miss you.
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect place for couples young and not so young,it's spotlessly clean, a warm welcome every time you enter by a lovely lady who has time to have a conversation.The breakfast is worth setting you up for the day really fantastic.Irenei who is responsible for organising the breakfast, also reception, organising taxis, is a wonderful young lady very competent snd super friendly personality. We had a fabulous holiday and woulc have no hesitation in recommending this gem of an hotel.
Stayed 9 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property owner and staff were super friendly,accommodating.Willing to provide a list of places to see and do.You are minutes to the main Center and the old city.There is a supermarket for your convenience should it be needed.The hotel is fairly new, clean and parking is available.Our first visit to Crete and Rethymno is a fantastic town.Lots to see,eat,and drink.I would re visit and check into this establishment again.Thank you to the staff of The City Hotel and Suites.Travellers from Canada.
Stayed 12 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with fantastic hospitality

Amazing hotel in the city centre of Rethymno! New and fresh design, excellent rooms, nice seating areas at the pool and lobby, impeccable cleaning - and first and foremost: Such a nice hospitality! We truly felt like they were happy to see us every day, always big smiles and excellent service to any requests we had. Special shoutout to the wonderful Eleni who we really felt became a friend through our stay! We will definitely be back:)
Stayed 14 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in nice town

Close to town, nice hotel. Reception lady very welcoming and helpful.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

From the very start till the time we checked out, the staff were very welcoming and attentive to our needs. The hotel was of high quality and the rooms were modern and spacious. The pool was an added bonus. The hotels location is within 5 mins walk to the restaurants and bars and only a 10 min walk to the beach. Overall we had the perfect stay and will 100% be re-visiting in the future.
Stayed 7 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The City Hotel and Suites was amazing. Great location and a very clean hotel. The staff were absolutely incredible and truly made our stay memorable. Alexander, at reception, was very knowledgeable and helpful. He gave us great recommendations for our stay in Crete, which made planning our trip incredibly easy. All the staff were very kind and accommodating, from before our arrival, throughout our stay. I would highly recommend
Stayed 5 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small hotel approx 10-15 mins walk from the beautiful Rethymno old town. There was parking immediately outside the hotel which we managed to get a space in most times but is also alternative parking available nearby if not. The room and communal spaces were all very modern and very clean. The pool looked very nice but we didn't get time to go for a swim during our stay unfortunately.
Stayed 4 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reception , two day turnaround for towels not the best especially in summer . Parking a big problem , the hotel does not have on site and street parking could be streets away .
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
Personale gentile e disponibile. Parcheggio inesistente, perché non riservato agli ospiti. Pulizia da fare meglio
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint opphold, god beliggenhet.
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
to av resepsjonistene var serviceminded. Det var fint. Trange rom, lite oppbevaringsplass, dårlig oppfølging av hva som vi trodde skulle være utstyr på rommet. Man fikk enten et rom der det var skygge hele dagen eller sol hele dagen. Bassenget lå i skyggen. Ved bassenget var det ingen stoler/bord, men noen skitne Saccosekklignende saker som bar preg av å være gamle og hjemmelaget. På den positivesiden var det gode håndklær, det var bra frokost og godt trykk på vannet.
Stayed 14 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel op loopafstand van Old Town. Zeer vriendelijk personeel. Nette kamer met klein koelkastje, senseo apparaat en waterkoker.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reception sorridente

Bell hotel Super sorridenti e gentili la ragazza e signora all ingresso. Parcheggio su strada 4 posti, pochi in alta stagione. Piscina davvero piccola e sempre in ombra. 10 minuti a piedi dal mare e dal centro
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Unterkunft mitten in Chania. Direkt neben dem Busbahnhof. Hochwertige Einrichtung. Leise. Sehr nettes Personal.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super ! A recommander...

Hôtel au calme à 10 mn a pied du centre, avec sa vie animée. Petite structure de 16 chambres sur 4 etages. Moderne et propre. Personnel aux petits soins. Très bonne ambiance. Bon petit-déjeuner buffet pour 10 euros Quelques places de stationnement devant l'hotel. Un super séjour !
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tur til Rethymno

Bra lokasjon, lite rom med balkong inn mot basseng i bakgård. Det finnes suite med bedre utsikt mot byen som er noe å vurdere. Vennlig og renslig hotellansatte, anbefaler hotellet om man vil bo sentralt. Frokost var noe for smått for 10euro per person, samboer og jeg kjøpte like billig frokost ute på restaurant alle dager
Stayed 5 nights in Jul 2024