Standard Room, 2 Queen Beds, Fridge, Non Smoking (no pets) | 책상, 무료 유아용 침대, 간이 침대, 무료 WiFi

수퍼 8 바이 윈덤 레벨스톡 브리티시컬럼비아 여행 후기

2 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1008개 이용 후기 중 266개" "
평점 8 - 좋아요. 1008개 이용 후기 중 446개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 175개" "
평점 4 - 별로예요. 1008개 이용 후기 중 72개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 49개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Junho

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Friendly staff, good parking. Close to some fast food joints. Room was decent. Taps broken in bathroom, no big deal. Slept great. Would stay again.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Lorne G

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Manuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Peihai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 23일
Thank you for the 5-star rating! We're thrilled you had a great experience and look forward to welcoming you back soon.

8/10 - 좋아요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 23일
Thank you for the 4-star rating! We're glad you had a good experience and appreciate your feedback. We look forward to welcoming you back and striving to make your next stay even better.

10/10 - 훌륭해요

Brett

좋아요: 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 23일
Thank you for the 5-star rating! We're thrilled you had a great experience and look forward to welcoming you back soon.

8/10 - 좋아요

Jatinder

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 23일
Thank you for the 4-star rating! We're glad you had a good experience and appreciate your feedback. We look forward to welcoming you back and striving to make your next stay even better.

2/10 - 너무 별로예요

Chiera

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lock on door broken. Mold in bathroom. Microwave didnt work.
2024년 5월에 2박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 23일
Thank you for bringing these concerns to our attention. We apologize for the inconvenience caused by the broken lock, mold in the bathroom, and the malfunctioning microwave. Please know that we take these matters seriously and will address them promptly to ensure a better experience for our guests. We appreciate your feedback and hope to have the opportunity to make it right during your next stay.

6/10 - 괜찮아요

Nurlan

아이를 동반한 가족 여행
Cleaning was mot good, we found candy wraps, remain of cigarettes, socks of previous guests in our room. Swimming pool was closed for maintenance but we chose the hotel because of the swimming pool. Dining room is small only 5 tables, we had to wait for other guests to finish their breakfast. Among benefits os a good price and breakfast included. Rooms are also spacious and good
2024년 5월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 23일
Thank you for your feedback. We apologize for the cleanliness issues and inconvenience caused by the closed swimming pool. We understand your frustration with the small dining area and will work on improving this aspect. We're glad you found our rooms spacious and enjoyed the value of our pricing and breakfast. Your feedback is valuable, and we hope to welcome you back for a better experience in the future.

10/10 - 훌륭해요

Katherine Mae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 23일
Thank you for the 5-star rating! We're thrilled you had a great experience and look forward to welcoming you back soon.

2/10 - 너무 별로예요

Zohaib

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool and hot tub was broken. Lacks amenities.
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Paulla

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would not stay here again. I could here doors open and close all night, people walking down the halls, everything. It was noisy. A train goes by every half hour. The pool looked dirty, no water in the hot tub. Breakfast was subpar. Toaster didnt work and no forks. The vending machine had limited selection, no water bottles.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Kyle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good for the price
2024년 5월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 15일
We're thrilled to hear you found value in your stay with us! Providing a comfortable experience at an affordable price is always our aim. We hope to welcome you back for another great stay in the future!

8/10 - 좋아요

Robert

연인과의 여행
Quiet, nice continental breakfast
2024년 5월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 23일
Thank you for your feedback! We're glad you enjoyed the quiet atmosphere and our continental breakfast. We look forward to welcoming you back soon!

8/10 - 좋아요

Mike

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The pool was closed for maintenance but did not notice that mentioned on the website or when we checked in which was very frustrating. The staff are very friendly which was a big part of the review.
2024년 5월에 2박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 14일
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the unexpected pool closure. We always strive to provide accurate information to our guests, and we regret any oversight in communicating this maintenance work. We're delighted to hear that you found our staff to be friendly, and we hope to have the opportunity to welcome you back for a flawless experience in the future.

4/10 - 별로예요

Natasha

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
I didn't like getting bitten by a bed bug in one of our rooms.
2024년 5월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
We deeply regret the unfortunate incident of bed bugs in your room. We want to provide some additional context: the room had not been used for over three weeks, and we've had no issues with bed bugs in the past two years. It's distressing that this occurred during your stay when it hadn't been a problem previously.As a gesture of our sincere apologies, we immediately initiated a full refund for your reservation following the incident. Additionally, we conducted thorough pest control inspections and treatments in the affected room and surrounding areas to prevent any recurrence.Your comfort and satisfaction are paramount to us, and we're committed to taking all necessary steps to ensure incidents like this do not happen again. Thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you better in the future."

10/10 - 훌륭해요

Kara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean, the bed was comfy and the the worked - all things that would give it 5 stars in my books. The front staff went above and beyond to help me out. I sprained my ankle and called down to see if they had an elastic bandage to wrap it up. Not only did she bring me the bandage but brought me a bucket of ice and some icy blue cream to see if it would help. I am so impressed - definitely above and beyond!
2024년 5월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
We're thrilled to hear about your positive experience during your stay! It's wonderful to know that our clean rooms, comfortable beds, and functional amenities met your expectations. We're especially delighted to hear about the exceptional service provided by our front desk staff. Thank you for sharing your experience, and we hope to welcome you back again soon!

10/10 - 훌륭해요

Stuart

좋아요: 청결 상태, 직원 및 서비스
It worked for what I needed.
2024년 2월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
We're glad to hear that our accommodations served your needs. Thank you for staying with us, and we hope to have the opportunity to host you again in the future!

8/10 - 좋아요

Lily

좋아요: 청결 상태, 직원 및 서비스
Limited hot breakfast but ok.
2024년 5월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
We apologize for the limited availability of hot breakfast options during your stay. We appreciate your understanding, and we're glad to hear that you found it satisfactory. Thank you for choosing to stay with us.

6/10 - 괜찮아요

Paula

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The front desk lady was nice. I liked the layout of the room. Everything was dirty. The walls the floors. It looks like they changed out the light fixture in the bathroom and the outline of the old fixture was still in dirt on the wall. All the walls were dirty and gross. the extra lock on the door was broken off. It's ok if it's old, but it doesn't need to be dirty. They also knew there were 5 of us in the room, but there were 3 towels? Disappointing.
2024년 5월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
We're truly sorry to hear about your disappointing experience during your stay. While we're glad you found our front desk staff friendly and liked the layout of the room, we apologize for the cleanliness issues you encountered. This is not up to our usual standards, and we take your feedback seriously. We'll address these issues immediately to ensure a more pleasant experience for our future guests. Thank you for bringing these matters to our attention.

10/10 - 훌륭해요

Mizhelle

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good stay
2024년 5월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
We're pleased to hear you had a good stay! Thank you for choosing us, and we look forward to hosting you again in the future!

8/10 - 좋아요

David

연인과의 여행, 출장 여행
Nothing fancy, but clean sheets and hot water. Breakfast was OK. A real plus was 2 EV chargers available. Very helpful.
2024년 4월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
We're glad to hear that you found our accommodations satisfactory with clean sheets and hot water. Thank you for your feedback on breakfast, and we're pleased to know that our EV chargers were a real plus for you. We aim to provide convenient amenities for all our guests. We appreciate your stay and hope to welcome you back in the future!

8/10 - 좋아요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Very handy with amenities nearby
2024년 4월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
We're glad to hear that you found our location convenient with nearby amenities! Thank you for choosing to stay with us, and we hope to welcome you back again soon!

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a good place for our trip to Vancouver. We had a great break, and made it very easy to drive to Vancouver.
2024년 5월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
We're thrilled to hear that our place was convenient for your trip to Vancouver and that you had a great break! Making your journey easier is what we aim for. Thank you for choosing to stay with us, and we hope to see you again on your next adventure!

10/10 - 훌륭해요

Matt

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stop on a highway 1 trip. Gas and Tim Hortons are right outside.
2024년 4월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
We're glad you found us convenient during your travels. If there's anything else we can do to make your stay even better next time.

10/10 - 훌륭해요

Delene

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just as described, great place to stay for a night on our long road trip.
2024년 4월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
We're delighted to hear that our description matched your experience, and that you found our place to be a great stop during your long road trip. Thank you for choosing to stay with us, and we hope to welcome you back if your travels bring you this way again!

8/10 - 좋아요

francis 님, Edmonton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
easy check in, clean rooms.
2024년 4월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
We're glad to hear that you had an easy check-in experience and found our rooms clean. Thank you for choosing us, and we hope to welcome you back again soon!

8/10 - 좋아요

Sheeza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a nice experience.
2024년 4월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
We're delighted to hear that you had a nice experience with us! Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

6/10 - 괜찮아요

Trinity

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Easy to find. Bathroom smelled like pee. Can hear your neighbors rooms. You get what you pay for i guess.
2024년 4월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
We apologize for the issues you encountered during your stay. Immediate action will be taken, including retraining our housekeeping staff, to ensure such issues are promptly addressed. Thank you for bringing this to our attention.

8/10 - 좋아요

Ann

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
WS easy to book , easy to book in, easy to find
2024년 4월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
We're glad to hear that booking, check-in, and finding us were all easy for you. Thank you for choosing us!

8/10 - 좋아요

arren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very clean. Friendly staff. Good price. Would stay again
2024년 4월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
We're delighted to hear that you found our hotel clean, with friendly staff, and at a good price. We look forward to welcoming you back again in the future!

8/10 - 좋아요

Nicole

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Enjoyed the service very nice people
2024년 2월에 4박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
We're thrilled to hear that you enjoyed our service and found our staff to be very nice. Thank you for your kind words!

8/10 - 좋아요

Gerald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Need to fix the hot tub!! Thanks
2024년 4월에 2박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the construction delay being longer than expected. The current construction company expects the pool renovation to be completed within two weeks.We apologize again for the inconvenience caused by the construction delay affecting the use of the hot tub.

8/10 - 좋아요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was nice, it had everything I needed. The hotel is situated right by the tracks but you hardly noticed the trains. They have a nice breakfast area that is well stocked and the staff is friendly. I would have liked a warmer blanket for my bed,I was cold the first night. Thankfully I had a blanket in my truck. Over all a Great place to stay.
2024년 4월에 2박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
Thank you for your positive review! We're glad you enjoyed your stay overall. We'll take note of your feedback about the blanket for future improvements. We look forward to hosting you again!

10/10 - 훌륭해요

Claveina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2024년 4월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
We're glad you enjoyed your stay! Thank you for your kind words, and we hope to see you again soon!

8/10 - 좋아요

Lacey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick and easy check in. Good breakfast!
2024년 3월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
We're thrilled to hear you had a smooth check-in experience and enjoyed our breakfast offerings! Thank you for your kind words, and we look forward to welcoming you back soon!

2/10 - 너무 별로예요

Lana

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room smelled musky. ( I had to buy an air freshener to mask the odor.) The blackout blinds were dirty. The breakfast was cheap. We will not be rebooking this hotel in the future.
2024년 3월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
We're truly sorry to hear about your disappointing experience. Your feedback is invaluable to us, and we apologize for falling short of your expectations. We take cleanliness and guest comfort seriously, and we'll address these issues promptly. Your concerns will be shared with our team for immediate improvement. We understand if you choose not to return, but we hope to have the chance to regain your trust in the future.

10/10 - 훌륭해요

Lawrence 님, Ste Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location,quiet.
2024년 3월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
We're delighted to hear you found our location convenient and enjoyed the peaceful atmosphere. Thank you for choosing us, and we hope to welcome you back soon!

8/10 - 좋아요

Trent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
Thank you for your review and for choosing to stay with us! If there's anything specific you think we could improve upon to earn that extra star next time, please feel free to let us know. We appreciate your feedback and hope to welcome you back for an even better experience in the future!

8/10 - 좋아요

Shilpi

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Standard 8 Motel. Decent rooms. Very convenient location. good for families
2024년 3월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
Thank you for your review! We're glad you found our location convenient and our rooms suitable for families. We appreciate your feedback and hope to host you and your family again in the future!

10/10 - 훌륭해요

Keisha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is pleasant and helpful the room was clean, I would stay again
2024년 3월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
Thanks for the kind words! Glad you found our staff helpful, and the room clean. Looking forward to your next stay!

8/10 - 좋아요

Katreena

2024년 3월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
Thank you for your review and for choosing to stay with us! If there's anything specific you think we could improve upon to earn that extra star next time, please feel free to let us know. We appreciate your feedback and hope to welcome you back for an even better experience in the future!

10/10 - 훌륭해요

Fredrick 님, West Kelowna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds were very good.Room okay Good have grab bars in bathroom. Would stay again.
2024년 3월에 1박 숙박함
답변 제공: Victor Jeon 님, 2024년 5월 12일
Thank you for sharing your feedback! We're delighted to hear that you found the beds comfortable and appreciated the grab bars in the bathroom. We look forward to welcoming you back for another pleasant stay in the future

10/10 - 훌륭해요

James

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Cory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Can’t beat it!
2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were fantastic! Thank you!
2024년 3월에 3박 숙박함

8/10 - 좋아요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Mandy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worn down, falling apart. Lack of basic maintenance is everywhere. Safety issue with smoke detectors. Out of the 3 rooms we rented with family, only 1 had a smoke detector. Others were non existent with just wires hanging down
2024년 3월에 2박 숙박함