Dear Ilkwon,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Chongmin,We’re really grateful and appreciate you taking the time to share your rating with us. If there’s anything we can do to improve our offering, please let us know! All the best,

Hello Doohyun,Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know! Sincerely,

Dear guest,Thank you for taking the time to let us know about your experience while staying with us. We would love to hear more about it, if you are willing to provide us your thoughts.Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations.We would like to use your feedback, once provided, to prevent the same issues from happening in the future.I hope you choose to stay with us again and give us a second chance, when your travels bring you back to the area.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Lindsay,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Peter,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Melanie,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Patricia,Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our team at Courtyard by Marriott Reykjavík Keflavik Airport was able to turn your unexpected stopover into a pleasant experience. Providing exceptional service and ensuring our guests feel welcomed and cared for are our top priorities, so it's incredibly rewarding to know that we succeeded in making your stay enjoyable. We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the future.Best Regards,The team at Courtyard by Marriott Reykjavík Keflavik Airport

Dear Christopher,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Alison,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Michael,We're thrilled to hear that you found our hotel convenient to the airport and enjoyed your stay with us! Providing comfortable rooms and a delicious buffet breakfast are top priorities for us, and we're delighted that we could meet your expectations. Thank you for taking the time to share your experience, and we hope to welcome you back again soon!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Ernie,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Ernie,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We're delighted to hear that you found our staff to be great and enjoyed the cleanliness and quiet atmosphere of our hotel. Providing a peaceful environment for our guests is always a top priority for us. We're also glad that our late checkout option was helpful for you, as we aim to accommodate our guests' needs as much as possible. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Jessica,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We're thrilled to hear that you found our staff to be great and our rooms spacious and comfortable. Providing exceptional service and ensuring our guests feel at home is our top priority. We hope to welcome you back again soon for another enjoyable stay!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear L,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We're delighted to hear that our hotel's proximity to the airport made your post-flight experience more convenient. Ensuring our guests have a seamless transition after their journey is a top priority for us. We appreciate your feedback and hope to welcome you back for another comfortable stay in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Lindsay,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Kannis,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Amy,Thank you for sharing your feedback with us. We truly appreciate your detailed review and are glad to hear that our staff were helpful during your stay. We apologize for the inconveniences you experienced with the amenities and services provided.Regarding the water issue, we understand your concern and would like to clarify that while it was indeed a broader area problem, we regret any discomfort caused. Additionally, we apologize for the maintenance issues in your room and the inconvenience of the shuttle service.Your comments regarding our pricing and management presence are duly noted, and we assure you that we will take proactive steps to address these concerns and enhance our guests' experiences.Once again, we thank you for your valuable feedback, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. If you have any further concerns or if there's anything we can assist you with, please don't hesitate to reach out to us directly.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Randolph,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced with our towel storage during your stay. Maintaining a clean and organized environment is a top priority for us, and we will address this issue with our team to ensure that our towel storage area is kept tidy and easily accessible for our guests.Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Ivo,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Sharon,On behalf of the entire hotel team, we want to thank you for sharing your experience with us! We're thrilled to hear that you found our hotel pleasant. We truly appreciate your feedback regarding our shuttle service, and we're excited to announce that we have recently launched our shuttle service on April 14th. This service is aimed at enhancing the convenience and comfort of our loyal Marriott Bonvoy guests, offering a hassle-free transportation option to the airport. We understand the inconvenience you faced with transportation expenses during your stay, and we apologize for any inconvenience caused. We hope that this recent addition to our services will make future visits even more enjoyable for you. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Joan,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Rebekah,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Oliver,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Maribel,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Elizabeth,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Raymond,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We are very glad to hear that you enjoyed your stay in Iceland. Our main goal is to take care of our valued guests putting people first and exceeding their expectations.Once again, we appreciate you taking the time to share your feedback.Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Minda,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Carlos,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Jean,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Lauren,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Yahira,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Yadira,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Angela,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We are very glad to hear that you enjoyed your stay in Iceland. Our main goal is to take care of our valued guests putting people first and exceeding their expectations.Once again, we appreciate you taking the time to share your feedback.Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Rosemary,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.Thank you for taking the time to share your feedback. We apologize for the inconvenience that the lack of shuttle service may have caused you.It is certainly in our future plans!We hope to welcome you back sometime in the future when we will offer that service.Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Keith,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Expedito,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Dr. Johann,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Christine,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Melissa,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Hing Lam Michael,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that overall your experience was positive, however, we sincerely apologize for the shortcomings you encountered during your stay.We regret any inconvenience caused by the limited menu options in our restaurant and the misunderstanding regarding your prepaid breakfast. Your comments have been shared with our team for immediate review and improvement. Rest assured, we are committed to providing a seamless and enjoyable experience for all our guests.We appreciate your understanding and patience in resolving the situation at the front desk. Your satisfaction is our top priority, and we are grateful for your flexibility in ensuring you did not miss your flight.We hope to have the opportunity to welcome you back for a flawless experience in the future.Warm regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Josh,We greatly appreciate you taking the time to share your experience with us. It's delightful to hear that you enjoyed your stay and found our accommodations to be spacious and well-decorated, particularly highlighting the elegance of our bathrooms. Providing a comfortable pleasing environment for our guests is a top priority for us.Furthermore, we are thrilled that our staff made a positive impression on you with their friendly approach. Delivering exceptional service and ensuring guest satisfaction are core values of our team, and it's gratifying to know that our efforts were reflected in your experience.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Briana,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it and we will share your feedback with Zuzana. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

Dear Johanna,We sincerely appreciate your feedback and thank you for taking the time to share your experience with us. We regret to hear about the discrepancy in the local tax amount quoted through Expedia and the actual amount incurred. The price of the lodging tax is 666 ISK and it should exchange to 4-5. Regarding transportation from the airport, we understand your concerns about the cost of taxis in the area. We will certainly take your suggestion into consideration regarding the implementation of a shuttle service, especially given the proximity of the airport.Once again, we appreciate your feedback and hope to have the opportunity to welcome you back in the future, providing an even better experience. If you have any further concerns or questions, please don't hesitate to reach out to us directly.Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel