I chose this hotel because of its good ratings online
The hill entering the parking lot was so icy it was ridiculous and unsafe!
Whirlpool in room would not get hot
Bathroom thermostat locked. Could not warm the bathroom.
After going in pool room, hot tub foamy and dirt floating in the foam.
Shower in room was cold
I am disabled many multiple injuries in my spine, neck, and bad knees. I left the handicap spot open to others cuz I could see multiple old couples struggling to get from their very far parked car up the door 2.
No salt on pavement. Fell flat on my back walking out door 2.
1 Handicap space
Multiple elderly struggling to walk thru the parking lot with so much ice built up.
Multiple spots along the building blocked for snow mobiles. Not for disabled parking
WiFi was awful
Constantly had to reconnect just to watch a movie
No movies offered on the TVs in the room
People eating in the pool room! Not water... Full meals being eaten.
Tried extending the stay in the morning. They offered a much more expensive rate. They said to use a booking site. Booking sites said no openings at the hotel. Asked again at the desk. They said they were NOT full, and to try online again. Tried with front desk assistance. Unsuccessful. Ended up paying the increased rate the desk offered before 11am checkout. At 4pm, multiple rooms were available again at the discounted rate online.
With all the ice, lack of plowing, lack of close parking spaces, very large
