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Holiday Inn Hotel and Suites Richmond West End by IHG

3.0 star property
Suburban hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Holiday Inn Hotel and Suites Richmond West End is centrally located, ideal for families. Enjoy a breakfast buffet, relax on the sunny terrace, or stay active in the gym. The hotel offers high-speed WiFi and convenient laundry facilities for a comfortable stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • Parking included
The current price is ₩134,435
₩156,320 total
includes taxes & fees
Dec 14 - Dec 15

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Room amenity

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 54 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
8008 W. Broad St, Richmond, VA, 23294

What's nearby

  • Bowlero West End - 1 min walk - 0.2 km
  • Virginia Hospital & Health - 2 min drive - 1.8 km
  • Short Pump Town Center - 9 min drive - 11.0 km
  • Virginia Commonwealth University - 11 min drive - 15.3 km
  • Greater Richmond Convention Center - 13 min drive - 17.4 km

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Wawa - ‬6 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Buffalo Wild Wings - ‬11 min walk
  • ‪Popeyes Louisiana Kitchen - ‬7 min walk
  • ‪Joen Korean Restaurant - ‬11 min walk

About this property

Holiday Inn Hotel and Suites Richmond West End by IHG

Hotel near Short Pump Town Center
Consider a stay at Holiday Inn Hotel and Suites Richmond West End by IHG and take advantage of a terrace, laundry facilities, and a gym. In addition to a 24-hour business center and a restaurant, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), RV/bus/truck parking, and an electric car charging station
  • An elevator, meeting rooms, and coffee/tea in the lobby
Room features
All 190 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Similar properties

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Holiday Inn Express Richmond I-64 Short Pump Area by IHG
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,004 reviews
The price is ₩153,431
₩178,411 total
includes taxes & fees
Nov 24 - Nov 25
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 14 for adults and USD 7 to 7 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 1,700 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 14.00 for adults, and USD 7.00 to 7.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Q Inn Richmond
Quality Inn West End
Holiday Inn Hotel Suites Richmond West End an IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Richmond

Frequently asked questions

Does Holiday Inn Hotel and Suites Richmond West End by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Hotel and Suites Richmond West End by IHG?

As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel and Suites Richmond West End by IHG on Dec 14, 2025 start from ₩134,435, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Hotel and Suites Richmond West End by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Hotel and Suites Richmond West End by IHG?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

What time is check-out at Holiday Inn Hotel and Suites Richmond West End by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Hotel and Suites Richmond West End by IHG located?

Located in Laurel, this hotel is 1.2 mi (2 km) from Virginia Hospital & Health and within 3 mi (5 km) of Bon Secours Heart Institute at Reynolds Crossing and Henrico Doctors' Hospital. Regency Square Mall and University of Richmond are also within 6 mi (10 km).

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Holiday Inn Hotel and Suites Richmond West End by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 242 out of 390 reviews
Rating 8 - Good. 80 out of 390 reviews
Rating 6 - Okay. 39 out of 390 reviews
Rating 4 - Poor. 16 out of 390 reviews
Rating 2 - Terrible. 13 out of 390 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ugur

Liked: Cleanliness, amenities, property conditions & facilities
very clean and quiet hotel to stay and get rest
Stayed 3 nights in Nov 2025

10/10 Excellent

Tamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in…nice suite…great price
Stayed 1 night in Nov 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, rooms are big and very clean. Highly recommend this property .
Stayed 1 night in Oct 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and nice area. Plenty of food options and shopping not far away.
Stayed 1 night in Oct 2025

8/10 Good

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Nice Stay
Stayed 1 night in Oct 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Enjoyed my stay. Will stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Would definitely recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

shanice

Liked: Cleanliness, staff & service, amenities
great location
Stayed 3 nights in Sep 2025

10/10 Excellent

tia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, cleanliness of the property and on site food.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the price
Stayed 1 night in Sep 2025

10/10 Excellent

Fredrick

Liked: Amenities
Great stay Love it will stay again sometime
Stayed 2 nights in Sep 2025

10/10 Excellent

Tiffney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean staff was nice and the terrace area was so relaxing
Stayed 3 nights in Oct 2025

10/10 Excellent

Milton

Liked: Cleanliness, amenities, property conditions & facilities
One of the best stays, employees were friendly and professional. The whole place was clean and well taken care of. Best cafeteria style breakfast hands down. Other places could learn from this business!
Stayed 1 night in Nov 2025

10/10 Excellent

Mariandrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, easy to book!
Stayed 1 night in Sep 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn & Suites is my new favorite home away from home.
Stayed 1 night in Sep 2025

10/10 Excellent

Markita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, very clean loved the amenities and the price was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Verivel

Great stay!
Stayed 4 nights in Jul 2025

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, easy check-in, spacious…
Stayed 2 nights in Oct 2025

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The hotel was very clean. This was one of quietest hotels we have ever been to. The location is great close to lots of restaurants and shopping...
Stayed 1 night in Oct 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great to work with and the rooms was very nice and clean
Stayed 1 night in Sep 2025

10/10 Excellent

Aris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, breakfast was amazing!!
Stayed 3 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 1 night in Sep 2025

10/10 Excellent

Jiaru

Liked: Cleanliness, staff & service, property conditions & facilities
very clean room, and good quality of living for its price.
Stayed 3 nights in Oct 2025