커플 트리트먼트룸, 사우나, 스파 욕조, 스팀룸, 터키식 목욕탕/함맘, 전신 트리트먼트

웰턴 리버사이드 스파 호텔 여행 후기

4 out of 5
웰턴 리버사이드 스파 호텔
11. Novembra Krastmala, 33, Riga

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1008개 이용 후기 중 493개" "
평점 8 - 좋아요. 1008개 이용 후기 중 391개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 82개" "
평점 4 - 별로예요. 1008개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 17개" "

9.2/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
2021년 7월에 1박 숙박함
답변 제공: Marina Kuzminova, Assistant Hotel Director 님, 2021년 8월 9일
Dear Guest, Thank you for choosing Wellton Riverside SPA Hotel. We are happy to know that your stay with us was enjoyable. Thank you for being our Guest. Looking forward to see you again. Sincerely, Marina Kuzminova, Assistant Hotel Director

10/10 - 훌륭해요

raymond

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. The spa is amazing. Staff is great and breakfast service is unmatched.
2024년 5월에 7박 숙박함

10/10 - 훌륭해요

Alain

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and rooms
2024년 5월에 3박 숙박함

2/10 - 너무 별로예요

RONALD

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Liana Sjakste, Front Office Manager 님, 2024년 5월 23일
Dear RONALD, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.Will be looking forward to welcome you again so more improved stay!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 - 좋아요

Lallana Skaarup

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Liana Sjakste, Front Office Manager 님, 2024년 5월 13일
Dear Lallana, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga. We are happy to know that you have enjoyed your stay with us. Will be looking forward to welcome you again! Sincerely, Liana Sjakste Front Office Manager Wellton Riverside SPA Hotel

10/10 - 훌륭해요

Shane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wellton was perfect for my one night stay it Riga!
2024년 4월에 1박 숙박함
답변 제공: Liana Sjakste, Front Office Manager 님, 2024년 5월 2일
Dear Shane, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 - 훌륭해요

Meyuu

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spa was great. Breakfast expediastic room was luxurious and spacious would definitely stay again.
2024년 4월에 1박 숙박함
답변 제공: Liana Sjakste Assistant Front Office Manager 님, 2024년 4월 27일
Dear Meyuu, Thank you for sharing your wonderful review! We're delighted to hear that you enjoyed our spa, breakfast, and luxurious rooms. We look forward to welcoming you back at Wellton Riverside SPA Hotel for another fantastic stay!

10/10 - 훌륭해요

Tsungpin

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good facility and environment
2024년 4월에 1박 숙박함
답변 제공: Liana Sjakste, Front Office Manager 님, 2024년 4월 23일
Dear Tsungpin, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga. We are happy to know that you have enjoyed your stay with us. Will be looking forward to welcome you again! Sincerely, Liana Sjakste Front Office Manager Wellton Riverside SPA Hotel

8/10 - 좋아요

Eva

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Liana Sjakste, Front Office Manager 님, 2024년 3월 28일
Dear Eva, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 - 훌륭해요

Emma

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel. Quiet at night. Beds very comfortable. Staff friendly. In a fabulous location just across road from the bus stop that goes from the airport. Had a lovely morning in the spa. Do not feel they should allow children to go into the spa people go to relax and there was a child being loud and jumping into the pool and we left as it was not relaxing. Other than that no complaints!!
2024년 2월에 3박 숙박함
답변 제공: Nadezda Dolmatova, Front Office Manager 님, 2024년 3월 16일
Dear Emma, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! It makes us very happy to know that you were satisfied with every aspect of your stay, because that is exactly what we are aiming for! We especially thank you for your kind words about our staff. Hearing positive feedback highly motivates us to work better. Hopefully we will see you soon back at our hotel! Kind Regards,

10/10 - 훌륭해요

Walter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very peaceful stay.
2024년 3월에 2박 숙박함
답변 제공: Liana Sjakste, Front Office Manager 님, 2024년 3월 15일
Dear Walter, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 - 훌륭해요

Vegard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Liana Sjakste, Front Office Manager 님, 2024년 3월 4일
Dear Vegard, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 - 훌륭해요

Mario

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for a stay at the center.
Great, nice, quick. Good breakfast
2024년 2월에 1박 숙박함
답변 제공: Liana Sjakste, Front Office Manager 님, 2024년 2월 26일
Dear Mario, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga. We are happy to know that you have enjoyed your stay with us. Will be looking forward to welcome you again! Sincerely, Liana Sjakste Front Office Manager Wellton Riverside SPA Hotel

8/10 - 좋아요

Frederick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 6박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2024년 2월 25일
Dear Frederick, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 - 훌륭해요

Patrik

출장 여행
2024년 2월에 1박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2024년 2월 9일
Dear Patrik, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 - 훌륭해요

Anwar

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is one of the best Hotel in Riga. I find it hard to reject .it’s on another level.my only suggestion when it comes to bedroom duvet if it’s king size , couples should be given a king size duvet instead of two single duvet not comfortable, apart from That Bravo to stuff members and the management. I will recommend your Hotel to all my friends and Family.
2024년 1월에 3박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2024년 2월 3일
Dear Anwar, Thank you so much for taking the time to share your positive experience at our hotel. We appreciate your kind words and are thrilled to hear that you enjoyed your stay. We have noted your suggestion regarding the duvet size and will certainly take it into consideration for future improvements. Your recommendation means a lot to us, and we look forward to welcoming you, your friends, and family back in the future.Warm regards,

10/10 - 훌륭해요

Justine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2024년 2월 3일
Dear Justine, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 - 좋아요

Trine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfekt placering for flere muligheder bl.a. shopping
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2024년 1월 31일
Dear Trine, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 - 좋아요

Andreas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fint opphold
Fint hotell med gangavstand til det meste. Rent. God frokost
2024년 1월에 3박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2024년 1월 30일
Dear Andreas, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 - 훌륭해요

Mélissa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Nadezda Dolmatova, Assistant Front Office Manager 님, 2024년 1월 21일
Dear Melissa, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! We are delighted to know that we have met your expectations. Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2024년 1월 22일
Dear Alex, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 - 훌륭해요

Niall

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Nadezda Dolmatova, Assistant Front Office Manager 님, 2024년 1월 21일
Dear Niall, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! It makes us very happy to know that you were satisfied with every aspect of your stay, because that is exactly what we are aiming for! Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

8/10 - 좋아요

Marco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buona la posizione vicino alla stazione centrale,la hall e confortevole,i prezzi delle bibite un po alti un acqua San Pellegrino da 0,75 euro 5,un vino sconosciuto della Puglia 32 euro,ma ottima accoglienza camera comoda e confortevole,bagno cieco,colazione caotica ma ben accessoriata,zona piscina e sauna discreta,senza temperatura senza cintrolli senza verifica delle norme,nel senso in sauna e in Bagno tirco si entra senza ciabatte si o No?
2024년 1월에 2박 숙박함
답변 제공: Nadezda Dolmatova, Assistant Front Office Manager 님, 2024년 1월 14일
Dear Marco, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! We're glad to hear that you appreciate the convenient location, comfortable lobby, and the welcoming reception. It is allowed to enter sauna in slippers. We have taken note of your recommendations and will work to improve our services and facilities. Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

6/10 - 괜찮아요

Michel

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Got a downgrade initially
2023년 12월에 4박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2024년 1월 11일
Dear Michel, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 - 훌륭해요

Julia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great rooms, amazing location, stunning views, friendly staff, good breakfast, everything is comfortable.
2023년 12월에 7박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2024년 1월 11일
Dear Julia, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 - 좋아요

Corinne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
bra läge
2024년 1월에 3박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2024년 1월 30일
Dear Corinne, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 - 좋아요

Inaliguyau

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2024년 1월 7일
Dear Inaliguyau, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

6/10 - 괜찮아요

Carl

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 12월에 4박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2024년 1월 1일
Dear Carl, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 - 훌륭해요

Jani

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2024년 1월 1일
Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 - 훌륭해요

Bhavesh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great rooms, spa and Nd gym
2023년 12월에 5박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2023년 12월 29일
Dear Bhavesh, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 - 훌륭해요

Nir

2023년 12월에 6박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2023년 12월 27일
Dear Nir, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 - 좋아요

Jarkko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2023년 12월 22일
Dear Jarkko, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 - 좋아요

Kari Ruud

2023년 12월에 3박 숙박함
답변 제공: Nadezda Dolmatova, Assistant Front Office Manager 님, 2023년 12월 20일
Dear Kari, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! It makes us very happy to know that you were satisfied with almost every aspect of your stay. It would help us to know more in detail about experience of your stay so that we can improve our services and facilities. Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 - 훌륭해요

robert

2023년 12월에 3박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2024년 1월 7일
Dear Robert, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 - 좋아요

Mika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2023년 12월 18일
Dear Mika, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 - 좋아요

Henning

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Udmærket hotel med en rigtig god placering i forhold til at udforske Riga midtby. God morgenmads buffet
2023년 12월에 4박 숙박함
답변 제공: Nadezda Dolmatova, Assistant Front Office Manager 님, 2023년 12월 17일
Dear Henning, Thank you for staying at Wellton Riverside SPA Hotel and for taking time to share your impressions with us. We are glad to know that hotel's location, provided room and breakfast met your expectations. Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 - 훌륭해요

Mikaela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Nadezda Dolmatova, Assistant Front Office Manager 님, 2023년 12월 17일
Dear Mikaela, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! We are delighted to know that we have met your expectations regarding your stay! Hopefully we will see you soon back at our hotel! Kind Regards,

8/10 - 좋아요

Kaare

좋아요: 숙박 시설 상태 및 시설
Behageligt
2023년 12월에 5박 숙박함
답변 제공: Nadezda Dolmatova, Assistant Front Office Manager 님, 2023년 12월 17일
Dear Kaare, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! We are glad that we manage to meet your expectations and that you've found our hotel comfortable. Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 - 훌륭해요

Henrik

2023년 12월에 3박 숙박함
답변 제공: Nadezda Dolmatova, Assistant Front Office Manager 님, 2023년 12월 17일
Dear Henrik, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! It makes us very happy to know that you were satisfied with every aspect of your stay, because that is exactly what we are aiming for! Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

4/10 - 별로예요

Charlotte

좋아요: 청결 상태, 직원 및 서비스
Would not recommend but the area is great
Exceptionally thin walls that mean you can hear every footstep and conversation up and down the hall. The water pressure was also so bad it stopped completely mid shower. Excellent location and everyone we met was nice enough but upon mentioning the issues we faced the receptionist was just completely silent and said nothing.
2023년 12월에 3박 숙박함
답변 제공: Nadezda Dolmatova, Assistant Front Office Manager 님, 2023년 12월 12일
Dear Charlotte, Thank you for staying at Wellton Riverside SPA Hotel and for taking time to share your impressions with us. We sincerely apologize for the inconvenience you experienced with the thin walls and water pressure during your stay. Your comments are valuable, and we are actively working to address these issues to enhance our guests' overall experience. We are genuinely sorry for the receptionist's lack of response when you brought up your concerns. Rest assured, we will address this matter internally to ensure better communication in the future. Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 - 훌륭해요

Walter

2023년 12월에 2박 숙박함
답변 제공: Nadezda Dolmatova, Assistant Front Office Manager 님, 2023년 12월 12일
Dear Walter, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! We are delighted to know that you were satisfied with every aspect of your stay, because that is exactly what we are aiming for! Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 - 훌륭해요

Randi Grete

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Nadezda Dolmatova, Assistant Front Office Manager 님, 2023년 12월 12일
Dear Randi Grete, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! It makes us very happy to know that you were satisfied with every aspect of your stay, because that is exactly what we are aiming for! Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

8/10 - 좋아요

Hilda Gerd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2023년 12월 10일
Dear Hilda Gerd, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

10/10 - 훌륭해요

declan

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was excellent, food was very good, great location for old town, swimming pool and spa was amazing. Rooms were spacious & comfortable We had a very relaxed and enjoyable stay.
2023년 12월에 3박 숙박함
답변 제공: Nadezda Dolmatova, Assistant Front Office Manager 님, 2023년 12월 12일
Dear Declan, Thank you for choosing Wellton Riverside SPA Hotel and for sharing about your experience with us! It makes us very happy to know that you were satisfied with our hotel's location, provided room and Spa complex, because that is exactly what we are aiming for! Thank you once again for the feedback and hopefully we will see you soon back at our hotel! Kind Regards,

10/10 - 훌륭해요

Estej AB

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2023년 12월 6일
Dear Estej AB, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

8/10 - 좋아요

Camilla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Riga centralt
Rent och fint hotell. Rummen var rena och de städades varje dag. Trevlig personal mkt hjälpsamma. Centralt läge o nära till flygplats. Dock lite skolmatsal känsla vid frukosten.
2023년 11월에 3박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2023년 12월 5일
Dear Camilla, Thank you for sharing your positive feedback! We're delighted to hear that you found our hotel clean, with nice rooms and helpful staff. Your satisfaction is our priority. We appreciate your observations about breakfast and will consider them as we strive to enhance our guests' experience.We look forward to welcoming you back in the future!

8/10 - 좋아요

Rudy

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2023년 12월 5일
Dear Rudy, Thank you for choosing Wellton Riverside SPA Hotel as your place to stay in Riga.We are happy to know that you have enjoyed your stay with us.Will be looking forward to welcome you again!Sincerely,Liana SjaksteFront Office ManagerWellton Riverside SPA Hotel

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bekväma sänger och fina rum. Spat var helt ok. Det som sänkte helhetsintrycket var frukosten som inte höll den klass jag förväntar mig för rumspriset.
2023년 11월에 2박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2023년 12월 5일
Dear Guest, Thank you for taking the time to share your thoughts on your recent stay. We're pleased to hear that you found our beds comfortable, rooms nice, and the spa enjoyable. However, we're sorry to learn that the breakfast did not meet your expectations. Your feedback is valuable to us, and we will use it to improve our services. We appreciate your honesty, and we hope to have the opportunity to provide you with an enhanced experience in the future.

6/10 - 괜찮아요

Sharlotte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Could have been a 5* but…
Pros: Great location from airport transport (22 bus), right on the edge of old town, great transport links to elsewhere. Modern, clean hotel, great views across the river and large spacious rooms which were well equipped (definitely opt for a river view room if staying here). Cons: Spa - not worth paying the extra or the extra on the room, whilst it looks great, the jacuzzi and general feeling was cold, so it was hard to relax. The steam/sauna room were okay and spacious though. Breakfast - Avoid, and again don’t bother paying for it here. The “hot food” was freezing cold at different times, choices were limited, and on our second time eating we identified mould on one of the cakes. After pointing this out to a staff member, it was quickly removed, however for a hotel of this calibre it’s not acceptable and made us question the quality of the other food and how long it had been sitting there. This was disappointing as we were expecting hot, fresh food after looking at the photos but this didn’t deliver. We didn’t eat there on the last day.
2023년 11월에 3박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2023년 12월 1일
Dear Sharlotte, Thank you for taking the time to share your detailed feedback. We appreciate both your positive comments and the areas where we fell short of expectations.We're glad you enjoyed the hotel's location, views, and spacious rooms. However, we sincerely apologize for the disappointments you faced with the spa and breakfast. Your concerns have been shared with our relevant teams to address the issues and prevent such occurrences in the future.We understand the importance of delivering a high standard of service, and we're committed to making improvements based on your valuable input. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Kind regards,

8/10 - 좋아요

Teemu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hyvä kylpylähotelli, mutta kaupungin hintatasoon kallis suhteessa hotellin yleistasoon
2023년 11월에 1박 숙박함
답변 제공: Liana Sjakste Front Office Manager Wellton Riversi 님, 2023년 11월 30일
Dear Teemu, Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found our spa hotel to be good. We understand that pricing can be a consideration, and we appreciate your input. To ensure you have the best possible experience and value for your stay, we'd like to offer the option of making a reservation directly through our Reservation department. This way, we can discuss available promotions or packages that might better suit your preferences. Thank you for choosing Wellton Riverside SPA Hotel, and we look forward to welcoming you back soon.