“had a very disappointing experience with this hotel. I lost my reservation because my train was delayed, which was completely out of my control. I immediately tried calling the hotel to explain the situation and ask for assistance, but unfortunately, nobody answered the phone.
I understand that delays can happen, but the lack of communication and customer service made the situation even more frustrating. I expected the hotel to at least answer the phone and try to help with the situation. Very...
“My kids and I really loved the hotel here. It was very nice and clean. The room was a bit tight for our spoiled North American standard, but not really an issue to be honest. The staff was super friendly and helpful. The breakfast buffet was the best out of all our hotels in Italian trip. They even made pancakes for my kids. They also provide free bicycles rentals. The only criticism I could provide there if they could have is to stock one smaller kid’s bike as my 9 years is really small and we...
“The hotel was ok 2 things that were very annoying is they charged 25 eur per person for 3 and 4 guest in room and wasn’t expecting that from the start. And then the air conditioning wasn’t work well at all we had to keep turning it on and off to reset it. But room was hot all night. Overall a disappointing experience”
“Très belle endroit lorsque nous sommes l’accueil n’a pas été top tout d’abord il y avait plus de places au parking très rare pour un cinq étoiles, après il y a une personne qui en prise en main mon accueil qui a été exécrable horrible pas digne de travailler dans un tel établissement et tout à coup le directeur es arrivé il parlait français et la voici une personne qui règle tout le problème en deux minutes un très grand professionnel merci à lui pour cette accueil. Heureusement que celui ci...
“Ottimo e unico albergo di qualità a Cesenatico. Non a caso è "gemello" dell'Hotel Palace di Milano Marittima - in termini di proprietà e gestione.
Si tratta dell'unica e ottima soluzione per godersi la riviera romagnola, senza dover necessariamente uscire dalla struttura e finire in una classica realtà nazional-popolare ancora terribilmente ancorata alle vacanze da boom economico degli anni '60.
Come ho già menzionato in struttura, varrebbe la pena aggiungere la macchinetta del caffè in ogni...