2/10 - 너무 별로예요
Evan
연인과의 여행
2025년 10월 23일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really regret staying here. The only positive thing I can say is that the air conditioning worked well and kept the room cold. Unfortunately, everything else was disappointing. The entire hotel is dirty — while the sheets were changed, it was clear the room itself wasn’t actually cleaned. There was visible mold in several areas and a strong musty smell that never went away.
There is absolutely no soundproofing, so sleeping was nearly impossible. We could hear every car, motorcycle, and conversation from outside all night long. Customer service was nonexistent; staff seemed indifferent and didn’t address any concerns.
We weren’t the only ones unhappy — we heard multiple guests complaining in English, Portuguese, and Spanish, so this clearly wasn’t an isolated experience.
Overall, I would not recommend this hotel to anyone. It badly needs cleaning, maintenance, and proper management. The AC shouldn’t be the only thing that works in a hotel.
Evan
2025년 10월에 2박 숙박함