Skip to Main Content.
List your propertySupportTrips
Member discount illustration
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Learn about Expedia Rewards
Feedback
Aparthotel

Hotel Riviera Caribe Maya

3.0 star property
Aparthotel with an outdoor pool, steps from Quinta Avenida

Choose dates to view prices

Hotel Riviera Caribe Maya offers comfort steps from Quinta Avenida. Guests can cool off in the outdoor pool, enjoy drinks at the poolside bar, or relax in the garden. Amenities include laundry facilities and luggage storage. Staff can arrange tours to nearby Mamitas Beach.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
The current price is ₩90,010
₩112,895 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite

In-room safe, blackout drapes, soundproofing, rollaway beds

Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 80 sq m
  • Sleeps 4

View all photos for Suite, Balcony

In-room safe, blackout drapes, soundproofing, rollaway beds

Suite, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
  • 86 sq m
  • Sleeps 4

View all photos for Master Suite

Master Suite | Balcony

Master Suite

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 46 sq m
  • City view
  • Sleeps 2

View all photos for Standard Plus Deluxe

Standard Plus Deluxe | Garden

Standard Plus Deluxe

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 36 sq m
  • Sleeps 4

View all photos for Standard Plus With Balcony

View from room

Standard Plus With Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 2

View all photos for Room Superior

In-room safe, blackout drapes, soundproofing, rollaway beds

Room Superior

  • 21 sq m
  • Sleeps 4

View all photos for Suite Superior

In-room safe, blackout drapes, soundproofing, rollaway beds

Suite Superior

  • 32 sq m
  • Sleeps 2

View all photos for Suite

In-room safe, blackout drapes, soundproofing, rollaway beds

Suite

  • 45 sq m
  • Sleeps 4

View all photos for Suite with Balcony

In-room safe, blackout drapes, soundproofing, rollaway beds

Suite with Balcony

  • 45 sq m
  • Sleeps 4

You may also like

Ad
3 outdoor pools, cabanas (surcharge), pool umbrellas

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

Downtown Playa del Carmen
  • Pool
  • Hot Tub
  • All inclusive
  • Spa
8.8 out of 10, Excellent, 1,568 reviews
The price is ₩506,223
₩506,223 total
includes taxes & fees
Dec 1 - Dec 2
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Av. 10 / Calle 30, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 5 min walk - 0.5 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 7 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Amorino - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪El Diez, Parrilla Argentina - ‬2 min walk
  • ‪Taqueria El Ñero - ‬1 min walk

About this property

Hotel Riviera Caribe Maya

Aparthotel with an outdoor pool, steps from Quinta Avenida
This smoke-free aparthotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite. Each apartment features free WiFi, a refrigerator, and a TV. A ceiling fan, a safe, and a shower are among the other amenities that guests will find.
Hotel Riviera Caribe Maya offers 36 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and ceiling fans. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Outdoor pool, sun loungers

Hotel52

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 633 reviews
Hotel52

Property amenities

Beach

  • White sand beach nearby
  • Free beach club nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Family friendly

  • Children's pool

Restaurants on site

  • Rey David

Food and drink

  • Refrigerator

Dining

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 110 to 160 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MXN 250 per night

Bathroom

  • 1 private bathroom
  • Shower
  • Towels provided

Entertainment

  • Library
  • TV

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals
  • Children's pool
  • Scuba diving
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • 1 building
  • 3 floors
  • 36 units
  • Access via exterior corridors
  • Bicycle rentals
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 250.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 110 to 160 per person
  • Airport shuttle fee: MXN 1600 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: MXN 1600 (one-way)
  • Rollaway bed fee: MXN 250.0 per night
  • Service fee: 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Maya Riviera
Hotel Riviera Caribe Maya
Hotel Riviera Caribe Maya Playa del Carmen
Hotel Riviera Maya
Maya Riviera Hotel
Riviera Caribe Maya
Riviera Caribe Maya Playa del Carmen
Riviera Maya Hotel
Hotel Riviera Caribe Maya Riviera Maya/Playa Del Carmen, Mexico
Riviera Caribe Maya Hotel
Riviera Caribe Maya Del Carmen
Hotel Riviera Caribe Maya Aparthotel
Hotel Riviera Caribe Maya Playa del Carmen
Hotel Riviera Caribe Maya Aparthotel Playa del Carmen

Frequently asked questions

Does Hotel Riviera Caribe Maya have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Riviera Caribe Maya?

As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Hotel Riviera Caribe Maya on Dec 1, 2025 start from ₩90,010, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Riviera Caribe Maya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riviera Caribe Maya?

This property doesn't offer parking.

What time is check-in at Hotel Riviera Caribe Maya?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Riviera Caribe Maya?

Check-out is at noon.

Does Hotel Riviera Caribe Maya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1600 per vehicle applies.

Where is Hotel Riviera Caribe Maya located?

Located in Downtown Playa del Carmen, this aparthotel is steps from Mario Villanueva Stadium Madrid and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Riviera Caribe Maya Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 195 out of 508 reviews
Rating 8 - Good. 187 out of 508 reviews
Rating 6 - Okay. 80 out of 508 reviews
Rating 4 - Poor. 27 out of 508 reviews
Rating 2 - Terrible. 19 out of 508 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andre

Liked: Cleanliness, amenities, property conditions & facilities, communication
Giada and the Staff are excellent, they make you feel at home!!! Just a great experience and all amenities are close by and it’s locate is convenient.
Stayed 9 nights in Mar 2025

2/10 Terrible

Anargyros

They find ways to grab your money
Stayed 7 nights in Feb 2023

6/10 Okay

Gary

Liked: Property conditions & facilities
According to Expedia and my reservation, this property has a gym. There is no gym. There has never been a gym at this property. There was a strong smell of cleaning chemicals in the room when i entered. I got a headache. Used ceiling fan. Better in 2 hours. Mold on the bathroom ceiling above shower head. Otherwise it's a nice property in a good place.

4/10 Poor

marta

Disliked: Amenities, property conditions & facilities, communication
Terrible experience. Beds are hard, not comfortable at all. Stained towels inside the room and the ones for the pool, stained bed sheets. They want to charge you for everything. Our room was on the fourth floor and the elevator was not in service. They told us that they were fixing it, but that never happened. We never saw anybody working on the elevator, and we stayed there for 8 nights. Very bad water pressure. I would not recommend anybody to stay in this hotel.
Stayed 8 nights in Mar 2024

8/10 Good

Vanessa

Liked: Cleanliness, amenities, communication
El hotel es bueno, un poco anticuado y no tiene amenidades de la mejor calidad, pero sirve para descansar bien y aparte está en una excelente ubicación
Stayed 3 nights in Aug 2025

10/10 Excellent

leonarda magaly

Liked: Cleanliness, room comfort, communication

Excelente!!!

Muy bien un excelente servicio de las chicas de recepción
Stayed 4 nights in Jun 2025

6/10 Okay

Sergio

Liked: Cleanliness, amenities, communication
Es buena en general, sugiero remodelacion de las habitaciones
Stayed 3 nights in Apr 2025

8/10 Good

Raul

Liked: Cleanliness, amenities, communication
I like the rustic look but needs maintenance. Loved my room not my bathroom so much
Stayed 2 nights in Apr 2025

10/10 Excellent

andre

Liked: Cleanliness, amenities, property conditions & facilities, communication
People are very nice and helpful
Stayed 4 nights in Mar 2025

10/10 Excellent

EDUARDO B

Liked: Cleanliness, room comfort, communication

otimo Pousada

Ótima localização e possui frigobar, com funcionários bem atenciosos
Stayed 2 nights in Mar 2025

10/10 Excellent

EDUARDO B

Liked: Cleanliness, room comfort, communication

otima localização

Ótima localização e possui frigobar, com funcionários bem atenciosos
Stayed 2 nights in Mar 2025

10/10 Excellent

EDUARDO B

Liked: Cleanliness, room comfort, communication
Ótima localização e possui frigobar, com funcionários bem atenciosos
Stayed 6 nights in Feb 2025

2/10 Terrible

Rosario

Disliked: Cleanliness, room comfort, communication

Incómodo

La cama esta muy incómoda, eran 2 colchones individuales juntos y los resortes ya se sentían las almohadas incómodas, en general desagradable no había jabón, agua de cortesía, la tele pequeña no se le da mantenimiento a la habitación, el desayuno que incluía tardó 40min en que nos sirvieran
Stayed 1 night in Feb 2025

10/10 Excellent

edgar noe

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cerca de la playa , tiendas de conveniencia a pocos pasos , excelente servicio en general
Stayed 5 nights in Feb 2025

6/10 Okay

Ingrid Lejtik de

Bien
Stayed 4 nights in Jan 2025

8/10 Good

Wendy susana

Liked: Communication

Huelen mucho a humedad habitacion y las puertas vi

Hotel tranquilo solo deben mejorar baños y puertas q no cierran bien huele mucho a humedad escusados q no bajan bien
Stayed 5 nights in Jan 2025

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stay at this hotel every time I visit Playa del Carmen. Great location and staff go above and beyond for their guests
Stayed 2 nights in Jan 2025

10/10 Excellent

Benny

Nice place, good vibes
Stayed 10 nights in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location and very cool accomodations
Stayed 1 night in Nov 2024

6/10 Okay

Elizabeth

Disliked: Communication
habia pedido habitacion en primeros pisos y me mandaron hasta el 4 y el elevador no funcionaba
Stayed 4 nights in Nov 2024

8/10 Good

alma aurora

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bonito el hotel, limpio, tranquilo, amables, lo único malo es que no servia el elevador y nos tocó hasta el tercer piso, de ahi todo bien, lo recomiendo
Stayed 3 nights in Nov 2024

10/10 Excellent

Fernando Claudio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Servicio excelente y personal muy amable
Stayed 5 nights in Oct 2024

10/10 Excellent

Andre

Liked: Cleanliness, property conditions & facilities, communication
Easily located and within walking distance to the beach
Stayed 12 nights in Oct 2024

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and neat, but they don't have parking lot
Stayed 1 night in Jul 2024

10/10 Excellent

LAURA

Liked: Cleanliness, amenities, communication
Todo está muy bien en la habitación solo creo que valdría la pena cambiar ya las puertas de los baños que ya están muy lastimadas y maltratadas
Stayed 3 nights in Apr 2024