로비

스프링힐 스위트 바이 메리어트 로어노크 여행 후기

3 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 671개" "
평점 8 - 좋아요. 1000개 이용 후기 중 224개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 64개" "
평점 4 - 별로예요. 1000개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 15개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Ryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well, for one, I was worried about sound as I could hear neighbors room outside our room. The noise disappeared inside our room. I was pleasantly surprised by the sound insulation. Friendly staff, the bartender was super friendly and personable. Tony was definitely a highlight of the stay. The front staff member was also very friendly. I think name was Ari.
2024년 3월에 1박 숙박함
답변 제공: Ari 님, 2024년 4월 3일
Dear Ryan,Thank you very much for staying with us during your recent trip to Roanoke and for your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Especially, I appreciate your kind words about myself, Tony and the rest off our staff. It's definitely a boost for us every time we hear positive reviews such as this. I will be sure to let Tony know that he made an impact during your stay. I hope to welcome you back to the hotel soon!Warm regards,Ari H.AGM

10/10 - 훌륭해요

Willie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed everything thing about my stay ,the people were friendly the place was super clean and the amenities were awesome
2024년 3월에 1박 숙박함
답변 제공: Ari 님, 2024년 3월 14일
Dear Willie,Thank you very much for staying with us and for your great review! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Thank you again for your feedback! We look forward to welcoming you back in the near future!Best regards,Ari H.AGM

10/10 - 훌륭해요

Shannon

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were really nice, used the gym, the morning breakfast was nice too!
2024년 2월에 3박 숙박함
답변 제공: Ari 님, 2024년 2월 6일
Dear Shannon,I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.Warm regards,Ari H.AGM

10/10 - 훌륭해요

Janie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
would like to have seen some security people at night and early morning. Everything else was great.
2024년 1월에 1박 숙박함
답변 제공: Ari 님, 2024년 2월 6일
Dear Jamie,Thank you so much for providing us with your feedback. I'm glad to see that overall you had a great experience at our hotel. I will share your recommendation about having security people at night with our corporate office.Thank you again for staying with us and I hope you choose to stay with us again in the future. Best regards,Ari H.AGM

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Ari 님, 2024년 2월 6일
Dear James,Thank you very much for staying with us and for taking time to rate your experience. We hope to be a part of your future trips to the area as well. Best regards,Ari H.AGM

8/10 - 좋아요

Lee

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only complaint is the mattress needed replacing. It was not supportive and sagged in the middle. Manager was doing double duty as bartender and checkin, so there was a slight wait to checkin
2024년 1월에 1박 숙박함
답변 제공: Ari 님, 2024년 2월 6일
Dear Lee,We appreciate your business and value your honest feedback! Thank you for letting us know about the issue with the mattress and your checking-in experience. I will share your commends appropriately within our organization.Thank you again for staying with us and I hope to welcoming you back in the future. Best regards,Ari H.AGM

10/10 - 훌륭해요

JANITZA 님, Bradenton

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located near highway. Clean lobby and rooms
2024년 1월에 1박 숙박함
답변 제공: Ari 님, 2024년 1월 11일
Dear Janitza,Thank you for your review and for choosing our hotel. I'm happy to see that you're pleased with cleanliness and location of our hotel. I hope to see you back in our hotel in the future!Warm regards,Ari H.AGM

10/10 - 훌륭해요

Dyshaya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Ari 님, 2024년 1월 11일
Dear Dyshaya,Thank you for staying was us and for giving us a perfect rating. We look forward to your next visit!Warm regards,Ari H.AGM

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the public bike/jogging trail right across the water from the hotel! Perfect for running or biking.
2024년 1월에 2박 숙박함
답변 제공: Ari 님, 2024년 1월 11일
Dear Scott,Thank you for staying with us and for your positive feedback. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of the Roanoke River Greenway and a very strategic location that brings our guest very closed to must-see attractions and conveniences. Thank you again for your business and I hope to welcome you back in the near future.Best regards,Ari H.AGM

10/10 - 훌륭해요

JOSHUA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great location and clean. the other marriot i stayed at over near the airport was not the case. will stay here again for sure.
2024년 1월에 2박 숙박함
답변 제공: Ari 님, 2024년 1월 11일
Dear Joshua,I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. We look forward to welcoming you back soon!Best regards,Ari H.AGM

10/10 - 훌륭해요

Cheyenne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious rooms and easy access to all areas of the hotel. Breakfast was normal. Overall a great stay for one night.
2023년 11월에 1박 숙박함
답변 제공: Ari 님, 2024년 1월 11일
Dear Cheyenne,Thank you very much for staying with us. I'm very glad you had a great stay at our hotel and I hope you choose to stay with us when your travel bring you back to Roanoke!Best regards,Ari H.AGM

10/10 - 훌륭해요

Roman

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Ari 님, 2024년 1월 5일
Dear Roman,I recognize your time is valuable and appreciate the review you have taken the time to provide. I'm happy to see that your stay at our hotel met your expectations. We appreciate you giving us a perfect rating!We hope to welcome you back in the near future!Warm regards,Ari H.AGM

8/10 - 좋아요

Charles

출장 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Design of room was very nice, quiet, and in a great location close to everything. Room could have been cleaner. Cheese powder smudges on couch and someone’s socks from a previous guest still in the drawer. TVs and mirrors were smudged. More attention to detail by housekeeping needed.
2023년 12월에 1박 숙박함
답변 제공: Ari 님, 2024년 1월 5일
Dear Charles,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Warm regards,Ari H.AGM

8/10 - 좋아요

Eriks

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Xmas stay
Tried using the pool but water was to cold to get over you knee
2023년 12월에 2박 숙박함
답변 제공: Ari 님, 2023년 12월 26일
Dear Valued Guest,Thank you for choosing to stay with us and for taking the time to provide us with your feedback. I'm sorry about the issue with pool water being too cold. Your feedback has been shared with our maintenance team to ensure this is an isolated incident. Thank you again for staying with us and I hope you give us the chance to better serve you in the future.Best regards,Ari H.AGM

8/10 - 좋아요

David

2023년 12월에 1박 숙박함
답변 제공: Ari 님, 2023년 12월 8일
Dear David,We appreciate you for reviewing your stay with us. It was our pleasure having you in our hotel! We hope you choose to stay with us again in the future.Best regards,Ari H.AGM

6/10 - 괜찮아요

Marcos A

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very easy checkin and parking available. Excellent customer service and friendly staff.
2023년 12월에 2박 숙박함
답변 제공: Ari 님, 2023년 12월 8일
Dear Marcos,Thank you very much for staying with us! I'm glad you enjoyed your stay. We appreciate your kind words. I'm disappointed to see though, that we did not get a top rating from you. Please feel free to reach out to us with additional information of how we could have enhance even more your experience at out hotel. Thank you again for your feedback and I hope you choose to stay with us again in the future.Best regards,Ari H.AGM

10/10 - 훌륭해요

Jennifer

2023년 12월에 3박 숙박함
답변 제공: Ari 님, 2023년 12월 26일
Dear Jennifer,Thank you so much for staying with us. We appreciate you for giving us a perfect rating. I hope to welcome you back in the near future!Best regards,Ari H.AGM

8/10 - 좋아요

Maureen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was convenient
2023년 11월에 3박 숙박함
답변 제공: Ari 님, 2023년 12월 5일
Dear Maureen,Thank you for your review and for choosing our hotel. I'm very glad to see our location was convenient for you. I'm looking forward to having you again as a guest in our hotel.Best regards,Ari H.AGM

8/10 - 좋아요

Betul

2023년 10월에 1박 숙박함
답변 제공: Ari 님, 2023년 11월 23일
Dear Betul,Thank you so much for staying with us and your review. It was our pleasure having you in our hotel. We hope we will be part of your future visits to Roanoke.Best regards,Ari H.AGM

10/10 - 훌륭해요

martha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Ari 님, 2023년 11월 13일
Dear Martha,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Warm regard,Ari H.AGM

10/10 - 훌륭해요

Jackie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Ari 님, 2023년 11월 4일
Dear Jackie,Thank you for choosing to stay with us! We appreciate you for giving us a perfect rating. I'm sure all of our staff enjoyed having you in our hotel as much as you enjoyed your stay. I hope to welcome you back in the near future.Warm regards,Ari H.AGM

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Great spot for a walk after a busy day working in town. Close to hospital, rooms updated and food decent. Corners in bathrooms were dirty meaning they weren’t “ really” cleaning everything.
2023년 10월에 1박 숙박함
답변 제공: Ari 님, 2023년 11월 2일
Dear Valued Guest,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.I'm glad you found the location of our hotel very convenient. However I'm very disappointed to see that the cleanliness in the bathroom was not up to par.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your commends have been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Best regards,Ari H.AGM

8/10 - 좋아요

Travis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
rf
2023년 10월에 2박 숙박함
답변 제공: Ari 님, 2023년 11월 2일
Dear Travis,Thank you so much for staying with us and for your review. Please don't hesitate to reach out to us for your future trips to Roanoke.Best regards,Ari H.AGM

10/10 - 훌륭해요

willie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Ari 님, 2023년 11월 2일
Dear Willie,Thank yo for the perfect rating! It was a pleasure having you in our hotel. I hope you choose to stay with us in the future as well.Best regards,Ari H.AGM

10/10 - 훌륭해요

Glenda 님, Paradise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Ari 님, 2023년 10월 28일
Dear Glenda,Thank you so much for staying with us! I'm glad you enjoyed your stay. Please don't hesitate to reach out to us for your next trip back to Roanoke!Best regards,Ari H.AGM

10/10 - 훌륭해요

Lee

2023년 10월에 2박 숙박함
답변 제공: Ari 님, 2023년 10월 28일
Dear Lee,Thank you so much for staying with us! We certainly appreciate the perfect rating! I hope you choose to stay with us whenever your travels bring you back to Roanoke.Best regards,Ari H.AGM

6/10 - 괜찮아요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 3박 숙박함
답변 제공: Ari 님, 2023년 10월 28일
Dear Melissa,Thank you for staying with us during your resend visit to Roanoke. I'm very sorry to see we did not give a top rating. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We would like to know more. Please let us know of any issues you might have had as a way of understanding how we can deliver exceptional service to our valuable guest.Once again, thank you for taking the time to share your feedback. We hope you give us the chance to better serve you in the future!Best regards,Ari H.AGM

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional
I cannot say enough about the accommodating, hospitable, gracious staff of this hotel. When we arrived, the water pump of our motor home, went out, so the front desk assistant, extended our stay until the vehicle was repaired. Then, my wife (who is recovering from 2 surgeries) had some swelling in her knee, and needed transportation to the emergency room. The maintenance supervisor, took her to the emergency room, while I waited at the hotel for the vehicle repair. The facility was so clean and the staff was exceptional, In talking with the maintenance supervisor, he said "we just are a happy family of employee's here". It sure showed!! Thank you SpringHill Suites!!
2023년 9월에 1박 숙박함
답변 제공: Ari 님, 2023년 10월 8일
Dear Scott,Thank you for the amazing review! I wish your stay with us was under different circumstances, however I'm happy to see that our staff made it much easier for you during such a difficult time for you. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. I will share your comments with the entire hotel team as critical way of understanding how continue to deliver exceptional service to guests like you. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. We wish a speedy recovery to your wife!Warm regards,Ari H.AGM

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Roanoke rocks
2023년 8월에 1박 숙박함
답변 제공: Ari 님, 2023년 10월 7일
Dear Kim,I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call usWarm regards,Ari H.AGM

10/10 - 훌륭해요

Drake

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet spot.
2023년 9월에 1박 숙박함
답변 제공: Ari 님, 2023년 10월 1일
Dear Drake,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed our clean and quite rooms and I'm looking forward to having you again as a guest in our hotel.Warm regards,Ari H.AGM

10/10 - 훌륭해요

Jeffrey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed here before and am always pleased. It is quiet and clean. Centrally located to easy to get around.
2023년 9월에 2박 숙박함
답변 제공: Ari 님, 2023년 9월 22일
Dear Jeffrey,Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Warm regards,Ari H.AGM

6/10 - 괜찮아요

Travis

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The reason for the review was because at 1 am the fire alarms went off. We all exited the facility and the fire department showed up. We were never told what it was or why the alarm went off. Definitely not a fun night and at least let us know what was going on.
2023년 9월에 1박 숙박함
답변 제공: Ari 님, 2023년 9월 8일
Dear Travis,Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. I understand how disruptive must have been the fire alarm going off at 4:00 in the morning due to momentarily loosing power.For that I sincerely apologize. However I'm extremely gratefully this was not a situation our guests and staff were under any danger.Thank you for choosing to stay with and I hope you give us the chance to better serve you in the future.Warm regards,Ari H.AGM

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I choose this Marriott because it was close to the Roanoke hospital i was visiting. Never have i stayed in such a perfect in every way hotel. The room quiet even on the holiday. I loved how very clean everything was. All staff were extremely helpful, I'm disabled. Nice breakfast. Was able to get shuttle to hospital. Would definitely recommend.
2023년 9월에 2박 숙박함
답변 제공: Ari 님, 2023년 9월 6일
Dear Debra,Thank you so much for your wonderful review! It was our pleasure having you in our hotel even though we wish your stay was under different circumstances. Please don't hesitate to reach our to if we could be of any further assistance to you.Warm regards,Ari H.AGM

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend
Excellent! Great service. Clean. Staff friendly & helpful. Great breakfast.
2023년 8월에 1박 숙박함
답변 제공: Ari 님, 2023년 8월 27일
Dear Valued Guest,We appreciate your wonderful review! I'm sure all of our staff enjoyed having you in our hotel as much as you enjoyed your stay! We look forward to welcoming you back in the near future!Warm regards,Ari H.AGM

8/10 - 좋아요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Ari 님, 2023년 8월 25일
Dear Rebecca,Thank you for your feedback! It was our pleasure having you in our hotel. Please don't hesitate to reach out to us if we could be of any assistance to you.Best regards,Ari H.AGM

6/10 - 괜찮아요

Marc

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Ari 님, 2023년 8월 20일
Dear Marc,Thank you for choosing to stay at the SpringHill Suites Roanoke and for providing us your feedback.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We would like to know more. Please let us know of any issues you might have had as a way of understanding how we can deliver exceptional service to our valuable guest.Once again, thank you for taking the time to share your feedback. We look forward hearing back from you!Best regards,Ari H.AGM

10/10 - 훌륭해요

Cindy

2023년 8월에 1박 숙박함
답변 제공: Ari 님, 2023년 9월 6일
Dear Cindy,Thank you for you choosing to stay with us and for giving us a perfect rating. I hope you choose to create more memories at our hotel in the future.Best regards,Ari H.AGM

10/10 - 훌륭해요

Nicole

2023년 8월에 1박 숙박함
답변 제공: Ari 님, 2023년 8월 27일
Dear Nicole,Thank you very much for choosing to stay with us. I'm very glad to see you had a positive experience at our hotel. It was our pleasure serving you! We look forward to your next visit!Warm regards,Ari H.AGM

6/10 - 괜찮아요

William

Unpleasant stay
We stayed here one night and that was enough. The first room we were assigned to was very stuffy and smelly. Although the second one was better, it was barely better. The sofa had stains all over it and the deodorizier smell was very noticable. Breakfast was nothing special but acceptable. We thought a Marriott would be better than this. Not sure how Hotels.com gave this a 9.2 rating. Nothing we experienced here warranted that rating.
2023년 8월에 1박 숙박함
답변 제공: Ari 님, 2023년 8월 10일
Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback appropriately with in our organization.Thank you again for stay with us and I hope you give us the chance to better serve you in the future!Best Regards,Ari

8/10 - 좋아요

Kay

2023년 8월에 1박 숙박함
답변 제공: Ari 님, 2023년 8월 25일
Dear Kay,Thank you so much for choosing to stay with us during your recent trip to Roanoke. We appreciate you taking the time to rate your stay. We hope you choose to stay with us again in the future.Best regards,Ari H.AGM

6/10 - 괜찮아요

Michael

가족 여행
좋아요: 직원 및 서비스
Over priced
2023년 7월에 1박 숙박함
답변 제공: Ari 님, 2023년 9월 6일
Dear Michael,Thank you for staying with us and for your review. I'm sorry that everything was not up to par during your stay but I do hope you give us another chance to better serve you in the future.Best regards,Ari H.AGM

10/10 - 훌륭해요

Anthony

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Small under hotel parking garage was nice but a bit crowded, only held about 20 cars so sometimes difficult or tight squeeze for parking. Staff was very kind, area is kind of out of the way but close to downtown Roanoke and within 10 mins of shopping center so ok location if you are driving. Pool was salty which was a surprise and smaller than it looked but was still ok for kids to play in and well kept. Breakfast was excellent each morning, very much worth it. Clean, friendly, and comfortable. Would stay again if I was in the area
2023년 6월에 5박 숙박함
답변 제공: Ari 님, 2023년 7월 28일
Dear Anthony,Thank you for taking the time to provide us with your feedback! I'm happy to see your overall experience was a positive one. I hope your next stay is just around the corner. Call us if there is anything we can help you with.Best regards,Ari H.AGM

10/10 - 훌륭해요

Thomas

2023년 7월에 1박 숙박함
답변 제공: Ari 님, 2023년 7월 26일
Dear Thomas,Thank you so much for the perfect rating! It was our pleasure serving you! I hope you choose to stay with us again in the near future!Best regards,Ari H.AGM

10/10 - 훌륭해요

Jerry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was very clean and the beds are very comfortable. This was my second time staying there and both times were pleasant experiences.
2023년 7월에 1박 숙박함
답변 제공: Ari 님, 2023년 7월 18일
Dear Jerry,Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.Warm regards,Ari H.AGM

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Ari 님, 2023년 7월 18일
Dear Steven,Thank you for giving us a perfect rating! I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.Best regards,Ari H.AGM

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Ari 님, 2023년 7월 18일
Dear Eric,Thank you for staying with us during your recent trip to Roanoke. I am so glad to see that you enjoyedyour stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.Warm regards,Ari H.AGM

10/10 - 훌륭해요

William 님, Halifax

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
New, clean and inviting! Shuttle service was much appreciated!
2023년 6월에 1박 숙박함
답변 제공: Ari 님, 2023년 7월 11일
Dear William,We are delighted to have been your chosen hotel during your recent stay in Roanoke. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for staying at the SpringHill Suites Roanoke and we hope you choose to create more memories with us whenever your travels bring you back to Roanoke.Warm regards,Ari H.AGM

10/10 - 훌륭해요

Deborah

좋아요: 직원 및 서비스
Very nice hotel we’re able to see fireworks from our room we were bitten while sleeping what we are not sure
2023년 7월에 1박 숙박함
답변 제공: Ari 님, 2023년 7월 9일
Dear Deborah,We are delighted to have been your chosen hotel during your recent stay in Roanoke. It was truly a pleasure to serve you. I'm glad you enjoyed watching the 4th of July fireworks from our hotel. Thank you again for providing us with your valuable feedback we hope you choose to create more memories here whenever your travels bring you back to Roanoke.Warm regards,Ari H.AGM

10/10 - 훌륭해요

Joseph S.

2023년 6월에 1박 숙박함
답변 제공: Ari 님, 2023년 6월 25일
Dear Joseph S.Thank you for staying with us! We appreciate the perfect rating! I hope you choose to stay with us again when your travels bring you back to Roanoke.Best regards,Ari H.AGM

10/10 - 훌륭해요

Trevor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is friendly..rooms are big and quiet..will definitely stay again..
2023년 5월에 3박 숙박함
답변 제공: Ari 님, 2023년 6월 3일
Dear Trevor,I'm glad to see you enjoyed your stay with us and that we will be the hotel of your choice for your future trips to Roanoke. I appreciate your positive commends about our staff and hotel rooms.Thank you for staying with us and I look forward to welcoming you back soon.Best regards,Ari H.AGM