록 아일랜드 아스날 아파트식 호텔

“Check-in was horrible. Staff was incompetent. Numerous mistakes made. Staff lied. Check-in took almost 2 hours. I’m 74 years old and this is by far the worst hotel check in I’ve ever experienced ”

“Dirty underwear on floor in bathroom dirty dishes put away in cabinets people running through halls all hours”

“Clean and comfortable, nice breakfast, easy access.”

“Pool was fine - had some small wrist band parts(?) in it but was otherwise fine.”

“Excellent service very clean and friendly ”

“There was NO HOT WATER to shower with! ”

“The internet was not reliable. I added a late check out to my stay which was paid for at check in just to be told that they had nothing on file and was put of my room at 11 even after showing my email and bank statements showing it was approved ”

“Everything was 5 stars, staff, beds, cleanliness, 24 hour Folger select coffee in lobby. Easy to sign into streaming apps and automatically logs out at checkout . Price at $100 very reasonable. The only thing to remember is that there is no type of Keurig coffee maker in room. I guess that’s the Spark of Hilton, in and out fast. So docked half star for that, as had to leave the room and couldn’t use our coffee that we brought. There is a fridge and microwave though, so a solid 4.5 stars. ”

“Great service ”

“Clean room and everything worked as it should. ”