Find Business Hotels in Rotorua

Dave and Shami are wonderful hosts at this bed and breakfast in a quiet neighborhood in the hills above Rotorua. Delicious breakfast too!

This place was very positive experience and we would stay again. A pleasure to meet the Hosts, pictures are exactly as they appear. Quiet neighborhood, parking easy, and all amenities that you need. Close to downtown, the geothermal spa, and ice cream parlor! Love Rotorua!

Our check-in felt a bit awkward—we were told many (many) times how the property and views are “quite stunning” as we were shown around. Everything else was very nice. Room had a great view, and we really liked the breakfast (and breakfast staff). Parking on the hill was tricky!

My fiancé and I absolutely loved the black swan hotel!! Such a relaxing environment to unwind after a busy travel day or activities around Rotorua. Would 1000% recommend!

Vivian is a wonderful host. Fantastic location. Comfortable Bed!

People in the hotel was very nice. Hotel is located in the town centre. You can go to bus centre, shopping streets, several sightseeing places within 30 min walking distance. No glass/cup in the washing room probably due to New Zealand custom. We took a glass out of 3 glasses from kitchin. Next day, only 2 cups remain in the kitchin. Next day only 1 glass remaind in the kitchin. We claimed this when check-out. They explained us that maid puts glasses in the dish washer in the kitchin...

Clean , friendly helpful. Would definitely rebook if we come back to the area

Great experience considering most were not in New Zealand. The attention to detail really shows. Is it a perfect place? No, but they do what they can with what they have. I was very satisfied with the room, staff and everything about the property.

We really enjoyed our stay. It was very cozy and the beds were comfortable. Loved the bedroom loft. Great parking available right by the door of our room. Would stay here again!

Nice location, walkable to varied dining options. Clean comfortable room with very nice continental breakfast. Staff very welcoming.

We had a nice stay. Very convenient. Clean room. Comfy bed, the most comfortable of our stay in NZ! Balcony room was updated. The smells was pretty bad outside so didn't use the balcony but i wanted a nicer room so it was worth it. The a/c would turn off in the middle of the evening on us. The entire hotel staff is so kind and helpful. Walkable to everything in town.

Clean, comfortable

Lovely Unit. Comfortable bed and fresh towel, close to CBD and not far away from most attractions, staff is lovely , highly recommend.

I was most impressed with the hotel staff. They were friendly, very accommodating and handled special requests quickly and without hesitation. We had a really nice stay there and they had two hot tubs and a pool that we took advantage of.

Heaven on Earth! This little place is incredible, so close to Rotorua and all there is to do there. The lake front view, dining, quiet atmosphere make this place GREAT for a couple's getaway. The room was a little small, but very comfortable and the view of the lake from the bed or the tub can't be beat! My only regret is we didn't stay longer.

We only had a one night stay so not a ton of time but we had a nice walk up and down the lake. Enjoyed the spa area which was nice.

A truly distinguished hotel addresses problems with grace. When we arrived, the AC was not working; and the room was very hot. The receptionist quickly got a tech, who explaned that the fix might take a while. So, we went to dinner while she worked on it. After dinner, the waitress declined payment and said the hotel would comp our dinner. When we got to our room, the AC was working. A memorably good hotel!

Best vacation home ever for large group. We had a group of 10, including three children. House is modern, spacious, and well equipped. The game room was particularly wonderful for the kids. It was well decorated and kept in an immaculate condition. Everything was as advertised. Irene was our contact and she was the most responsive agent I have ever worked with. Always responded right away with helpful information. High recommend.