외관

레드 록 서멀 모텔 여행 후기

3.5 out of 5
레드 록 서멀 모텔
109 Lake Road, Rotorua

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 344개 이용 후기 중 185개" "
평점 8 - 좋아요. 344개 이용 후기 중 121개" "
평점 6 - 괜찮아요. 344개 이용 후기 중 34개" "
평점 4 - 별로예요. 344개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 344개 이용 후기 중 0개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Ji Hye 님, Seoul, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A bid worn, but pleasant with amenities
The motel was a bit aged. The room was a modest, clean room, with a swimming pool. Both windows were very large so that people outside could see. There was a swimming pool, mineral spa, and a trampoline. The mineral spa use was limited because it was only for one group at a time. Overall experience was good.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
Staff is friendly and helpful. It was an average stay but bonua ia the spa and the pool on site. Could do an upgrade in the rooms
2020년 12월에 3박 숙박함

6/10 - 괜찮아요

Craig 님, Auckland

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Property was ok Cottage is becoming vwry dated and needing maintenance done on it
2020년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were lovely. They remembered me from a year ago. Also, the facilities had a full sized oven which suited me.
2020년 3월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The thermal poll was well kept and relaxing. The property is a bit dated, but well maintained, and the staff were helpful. A good value.
2020년 3월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
No Air Conditioning. Not much privacy. Other than that, place 2as okay for one night.
2020년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Better Options for the Price
Stayed in 'The Cottage' and it was quite ordinary. Everything looking worn. Hole in lounge suite. Settee on porch repaired with sticky tape. Sheets appeared clean enough, but the rest of the bedding - duvets & blankets - visible that all needed a good wash and smelt less than fresh. If I was paying a budget price I would expect budget accom, but expected better than this for the price we paid (around A$250 per night). It also appeared that some rooms at the motel are being long-term let to WINZ benefit recipients, which certainly didn't add to the ambience of the place.
2019년 9월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great having one queen bed in the room and one in the lounge, loads of space, nicely renovated, spa was awesome.
2019년 7월에 1박 숙박함
답변 제공: May 님, 2019년 8월 12일
Thank you so much for your review, we hope to see you again next time you visit Rotorua. Happy travels.

10/10 - 훌륭해요

schira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Chambre + hot pool ... le top !
Petit hotel tranquille, chambre bien chauffée et propre absolument conforme aux descriptions. Le grand spa avec bulles & eau chaude naturelle utilisable 24h/24 en privé est vraiment un plus . Je reviendrai sans hésiter !
2019년 4월에 3박 숙박함
답변 제공: May 님, 2019년 4월 30일
hi Schira, Thank you so much for your wonderful review, we are glad you enjoyed your stay. Hope to see you again when next in Rotorua, happy travels.

6/10 - 괜찮아요

실제 이용하신 고객

2019년 3월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean ,quiet and comfortable beds . Friendly staff. Easy check-in . Great spa.
2019년 2월에 3박 숙박함
답변 제공: May 님, 2019년 3월 14일
hi Anonymous, thank you for your kind review, we are glad that you were comfortable with your stay, we will continue to work hard and make our guest feel at home and welcome. Thank you very much for staying with us and we hope to see you again next time.

10/10 - 훌륭해요

Mary 님, Glendora-CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was excellent. Check in was easy. We used the laundry facilities while there and that was nice. Spacious room-the shower was super nice.
2018년 10월에 1박 숙박함
답변 제공: May 님, 2018년 11월 20일
hi Mary, Thank you for your kind review, we are always happy to help our guest with the best that we can, we thank you for staying with us and we would love to welcome you back again next time. Best regards.

10/10 - 훌륭해요

Maria 님, TX USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This motel is small but the room was a very good size with kitchenette and private bathroom. Plenty of hot water in the shower. The room was very clean and the young lady in the office is SUPER friendly and helpful. We would definitely stay again nice place, good price. Only suggestion is if you stay during the colder months inquire on how to turn on the heater in the room. It took us a little while to figure out how to turn on the panel heater.
2018년 11월에 1박 숙박함
답변 제공: May 님, 2018년 11월 20일
hi Maria, thank you for your wonderful review, sorry If we forgot to tell you how to turn it on just that we thought it would be a bit warm by now, you could have ask the receptionist on duty we would be happy to help you. Thank you for staying with us and we hope to see you again next time you come to Rotorua, kind regards.

6/10 - 괜찮아요

Stephen 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
This motel is comfortable though requires a little bit of attention. For example the curtains are a bit worn at the base and the settee, due for replacement according to the owner, was looking very shabby. The bathroom was large and modern. The managers were very pleasant and helpful. It's a short drive to a supermarket and also to the city centre in the opposite direction.
2018년 10월에 3박 숙박함
답변 제공: May 님, 2018년 11월 20일
hi Stephen, Thank you for time to write us a review, the room where you stayed has a brand new bed the curtains are new as well, thank you for staying with us and we do appreciate your feedback. Hope to see you again next time, have a happy travels.

8/10 - 좋아요

Jo 님, Perth W.A.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and tidy room with good parking. Would stay again
2018년 8월에 1박 숙박함
답변 제공: May 님, 2018년 10월 3일
hi Jo, Thank you for your reiview. We are pleased that you are happy with your room and the facilities, thank you very much for staying with us and we would love to welcome you back. Have a happy travels.

10/10 - 훌륭해요

Tee 님, Perth, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Free Thermal bath and conveniently located.
Very helpful host. Walking distance to old St Faiths Anglican church and Te Papaiouru Marae and Kurau Park. For those who loves pies, especially mussel pies, Better Quality Pies is just down the road. After a day of sightseeing and walking, it was nice to soak in the free and very convenient thermal bath.
2018년 9월에 3박 숙박함
답변 제공: May 님, 2018년 10월 27일
Thank you very much for your review, that pie shop across the road is award winning. We are glad that you enjoyed your stay and enjoyed our facilities. We wish you the very best and hope to see you again next time. Kind regards

10/10 - 훌륭해요

실제 이용하신 고객

Lovely people. Clean amenities. Quiet and comfortable.
2018년 8월에 2박 숙박함

10/10 - 훌륭해요

Brian&Chris 님, Waihi Beach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient quiet location, handy to shops and thermal park and lakefront walks.
2018년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This was a Good place to relax. It was Quiet and Comfortable.
2018년 8월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay with the family. Awesome facilities around for the kids to enjoy
2018년 6월에 2박 숙박함
답변 제공: May 님, 2018년 7월 3일
Thank you very much for your time writing us a review. We are happy that you enjoyed our facilities, thank you for staying with us and we would love to be hosting you again next time. Kind regards,

10/10 - 훌륭해요

Shanaiah 님, New Zealand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel and cheap
Excellent hotel, spa pool was a bonus, tidy room, gave free bottle of milk, was a very nice stay
2018년 6월에 3박 숙박함
답변 제공: May 님, 2018년 7월 3일
Hi Shanaiah, thanks so much for your review, we are glad you enjoyed your stay with us and appreciated our facilities. Hope to see you again next. Kind regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

Gloria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함
답변 제공: May 님, 2018년 7월 3일
Thanks so much for your time. We are glad you enjoyed your stay with us and appreciated our facilities. We hope you will come back and see us again. Kind regards

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 1박 숙박함

8/10 - 좋아요

ドングリ 님, 日本

좋아요: 직원 및 서비스, 객실의 편안함
到着後スタッフが観光や割引についてとても詳しく説明してくれた。 ホーストレッキングを電話予約したかったので、スタッフに頼むと快く何度も電話して、予約してくれた。
2018년 5월에 2박 숙박함
답변 제공: May 님, 2018년 5월 12일
Thank you very much for staying with us and have a happy holiday.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
日本語のできるオーナーさんがいました。スタッフの方は英語でしたが、周辺の観光施設説について詳しく、またわからないことは問い合わせもしてくれ、丁寧でよかったです。洗濯機が共同のものしかなく、有料だったので、無料で部屋にあればなおよかったです。

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really great motel
Only had one night here but room 7 that we had was lovely. It was very clean with a really large comfy bed, you had everything you needed. It also had a private patio with a table and chairs. The thermal pool was great and you could lock the door so you were the only ones in there.

10/10 - 훌륭해요

patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
one night stay over between cities
make sure you pay in advance as they charge 2% if you uses you credit card. thermal pool is just a 10 min walk up the road. city centre with the EAT STREET a must to visit

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value for a short stay
Good economy for a short stay.
2018년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice small Motel
I liked the private terrace and the spacious modern bathroom
2018년 1월에 1박 숙박함

10/10 - 훌륭해요

Colin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jump straight into the spa!
Room was clean and spacious with car parking right outside. The spa was an unexpected bonus and we were right next to it. Receptionist was friendly. Local area was nice and we went into town for dinner which was an easy drive. There was a bit of a storm when we stayed but the noise was minimal.
2018년 1월에 1박 숙박함
답변 제공: May 님, 2018년 1월 25일
hi Colin, thank you so much for taking time to write us a good review, looking forward to hosting you again we would love to welcome you back next time. Greetings

10/10 - 훌륭해요

Maryna 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice motel with friendly staff
Wonderful stay at Red Rock Motel. Very friendly and extremely helpful staff. If you mention some places you want to visit, they provide discount coupons and help you arrange shuttle/transportation if needed. Room was clean, updated bathroom, I enjoyed the private geothermally heated spa. Free park with many cool (I mean actually hot) features right across the street. Next to gas station and wine store, awesome pie and pastry place is nearby with great breakfast choices. Definitely recommended.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant Motel, close to Lake Rotorua.
Good access with adequate parking, close to hospital. Comfortable clean bed and room, Kitchenette well equipped. No restaurant. Thermal pool, under cover. Pleasant staff.
2017년 12월에 2박 숙박함

6/10 - 괜찮아요

Brenda

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Get a room close to office if you want WiFi
Staff was nice and helpful. However, we had issues with the first room we were given. WiFi was spotty at best (we were in room 7). Curtains had holes, room had ants, no tissues in room, shower temp would fluctuate so that I had to jump out of stream of water. We got moved to bigger room closer to office. That improved our WiFi and no ants, but other room issues existed. For example the sliding front door would not slide without a lot of effort and the towel rack was not secure to wall. Staff did their best to accommodate us though.
2017년 10월에 3박 숙박함
Hi Brenda We had built outside UNIFI,so now WIFI is strong everywhere. Thanks for your suggestion. Welcome back! Molly

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sehr komfortabeles Motel mit guter Lage nahe dem Kuirau Park. Als besondere Annehmlichkeiten besitzt die Unterkunft einen beheizten Außenpool sowie ein eigenes Thermalbad.
2017년 10월에 3박 숙박함

6/10 - 괜찮아요

NTchick 님, Northern Territory Australia

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
the picture on the booking site makes it look great but it is the complete opposite of what you get. the bed was also very uncomfortable the room is dark and out dated and the furniture needs to be updates.
2017년 9월에 1박 숙박함

8/10 - 좋아요

Grace

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 10월에 2박 숙박함

8/10 - 좋아요

Charles 님, Albury, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great motel & great staff
Great staff and motel with view of lake from a distance. Room was spacious with adequate facilities.
2017년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place with all of the amenities. Few of the things like bedside tables getting week used and therefore peeling. Towels plentiful and fluffy, and large, so hard to find in accommodation sometimes. Few ants crawling around but seems to be the time of year and weather as I have the same problem.
2017년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 2박 숙박함

10/10 - 훌륭해요

G 님, NZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Great room facilities. Location handy to many attractions around Rotorua.
2017년 8월에 4박 숙박함
답변 제공: molly 님, 2017년 8월 19일
Hi Thank you for your taking time to tell us you enjoy our motel. Welcome anytime!

10/10 - 훌륭해요

Mylène

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A perfect stay
The hôtel and the responsable are juste amazing ( full service ; créant room, heated swimming pool etc...)
2017년 7월에 2박 숙박함
Hi Mylene Thank you for your feedback! I will do better for my guests! Molly

4/10 - 별로예요

Ellen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Huff
Uhøflig personale, høylytt festing i naborommene uten at personalet grep inn. Slitt innredning, maur på rommet. Dårlig inntrykk, kommer ikke til å anbefale dette hotellet til andre.
2017년 7월에 3박 숙박함
Hi Ellen, I don't understand why you can speak these. Our staff are friendly and guests hold a BBQ ,meantime we have told visitors to leave before 9 o'clock and keep quiet.They complied with this agreement,you can't ask each guest to travel, not vacation . Thank you for your feedback! Molly

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
private mineral hot bath
great value that was still clean and comfortable. only problem was weak wifi
2017년 7월에 2박 숙박함
Dear my guests Sorry about wifi I had set up another wifi line,but sometimes still weak,eg, heave wind ,rain,and so on I will solve this situation. Thank you for your feedback! Molly

8/10 - 좋아요

Glenn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy Holidays
Wonderful friendly welcome at reception. We had a spacious and comfortable 2-bedroom apartment and ended up staying extra nights.
Hi Glenn, Thank you for taking time to let us know about your great stay with us. We are pleased that you enjoyed our facilities we would love to welcome you back travel Molly

8/10 - 좋아요

Ally 님, Geelong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable family apartment
Dont judge a book by its cover. It looks and is an older motel but the rooms are more than comfortable. $5 for the owner to wash and dry a load of laundry. Close to Kuirua Park...and a 3 min drive into town. We haf a wifi problem but the owners quickly fixed the issue. Hot mineral Spa and thermal pool were fantastic and they had a trampoline too.
답변 제공: Molly 님, 2017년 5월 19일
Hello Ally, Thank you for taking time to let us know about your great stay with us. We are pleased that you enjoyed our facilities we would love to welcome you back travel safely About wifi so sorry,I understand children want to play iPad,if we can ,we always solves the problems quickly for our guests When you checked out,I am ill.So pity for no say see you for you!Sorry!

10/10 - 훌륭해요

Susan C.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff very friendly and knowledgeable. Loved having a kitchen in the room.
Thank you Susan. Welcome anytime! Molly

8/10 - 좋아요

Hugh 님, Brisbane, QLD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfy, tidy big room with simple kitchen
We were very lucky to book one night at Red Rock Thermal Motel during Easter holiday just two days two or three days before we arrived. The room is big enough for us, especially with one queen bed and two single bed. The bathroom is very clean and tidy. We just regretted not having more time to stay one or two more night.
답변 제공: Molly 님, 2017년 4월 25일
Hi Hugh, Thank you for taking time to let us know about your great stay with us. We are pleased that you enjoyed our facilities we would love to welcome you back travel safely

6/10 - 괜찮아요

J 님, AKL

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Good location
Great for one night stop over, good location close to town center.
답변 제공: Molly 님, 2017년 4월 24일
Hi J, Thank you for your feedback! Welcome !

10/10 - 훌륭해요

wolf 님, napier nz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly staff
Loved it and owners really friendly and helpful and were knowledgeable about Rotorua tourist attractions
답변 제공: Molly 님, 2017년 4월 21일
Hi Wolf, Thank you for your feedback! I will do better for my guests! Welcome anytime!