호수

이비스 로테르담 시티 센터 여행 후기

3 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 868개 이용 후기 중 376개" "
평점 8 - 좋아요. 868개 이용 후기 중 402개" "
평점 6 - 괜찮아요. 868개 이용 후기 중 55개" "
평점 4 - 별로예요. 868개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 868개 이용 후기 중 14개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Yeonwoo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
so so
it was good except for the ambient noise. and shower condition was not good. the water pressure was very low and the hair dryer was not good.
2023년 1월에 3박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2023년 2월 3일
Dear Guest, Thank you for providing us with your feedback about your recent stay.We regret that your recent experience with us was not completely satisfying. Your comments have been noted and we assure you that we will look into the matter. Please don't hesitate to report these issues to reception at the time so that we may take immediate action. Your comfort and well-being is our priority, and we will do our best to find an efficient solution.We hope to welcome you back. All the best.Judit Operations ManagerIbis Rotterdam City Centre

8/10 - 좋아요

Jungyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔한 호텔
깔끔한 기본 호텔 느낌 위치가 좋아요.
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

songhee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
저렴한 가격
금고 주변에서 이상한 냄새가 났다 시트나 화장실은 깨끗하였음 더블 침대가 넓어서 좋았음 수납공간도 넓었음 로테르담이 작은 도시이긴 하지만 걸어서 main street에 가기 좋았다.
2017년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 9월 19일
Dear guest, Thank you very much for this great score! Hope to meet you next time too, Kind regards, Ozgur Eylen General Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
공항 근처 호텔에서 기대할 수 있는 특징
암스테르담 시내의 주말 숙박료가 매우 비싸서 주말에 하루 묵었습니다. 공항 근처라 가격이 쌉니다만(그래도 다른 도시에 비하면 꽤 비싼 편) 공항 외에는 어떤 것도 없습니다. 시내까지의 교통도 불편하고요. (단 공항까지는 무료셔틀이 다닙니다) 저는 다음 날 아침 공항에서 렌트카를 빌려서 암스테르담을 떠날 계획으로 묵었지만, 시내를 여행하시는 분들에게는 교통 때문에 추천하기 어렵습니다. 방은 좁으나 깔끔하고 근처에 풀밭, 숲이 있어 조용하고 좋습니다. IBIS에서 기대할 수 있는 깔끔함이 있구요.
답변 제공: Ozgur Eylen 님, 2015년 12월 19일
Dear guest, thank you on your comment but you didn't stay in ibis Rotterdam as much as I can understand from your review but you stayed in ibis Airport in Amsterdam, I will tell them about your review and thank you anyway, kind regards, Ozgur Eylen - General Manager

10/10 - 훌륭해요

Jiho 님, Incheon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Very good for biz trip
답변 제공: Ozgur Eylen 님, 2015년 10월 3일
Dear Jiho, Hope to see you next time on your trip again than, thanks for your review. Kind regards, Ozgur Eylen General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
시설 좋음, 주변 환경 좋음, 직원 친절
제가 방문한 날이 오픈날이었습니다. 새로 오픈한 호텔이라서 모든 것이 새 것들이고, 깨끗하고, 직원들도 매우 친절했습니다. intercity 타고 한 정거장이면 rotherdam centraal 에 갈 수 있어요. 호텔 주변 지역도 매우 깨끗하고, 멋진 건물들이 많은 곳이었습니다.
답변 제공: Ozgur Eylen 님, 2015년 10월 10일
Dear guest, almost a year after from your visit, we would like to let you know that we owe you a big thank you for writing this great review and trusting us than to come and visit. We have changed a lot since then, so now, it is even better, hope to be able to show you around when you are here again, Kind regards, Ozgur Eylen - General Manager

10/10 - 훌륭해요

Carla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They were happy to give us ice for our water at the bar. Breakfast was very good and well worth the price. The only thing I can say that is a little negative is that I don't understand why Europe hotels do not have washcloths. I use a washcloth everyday of my life except in Europe where you can't get one in a hotel for some strange reason.
2024년 4월에 3박 숙박함

8/10 - 좋아요

wim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mooi hotel voor een betaalbare prijs, op loopafstand van het centrum. 15 minuten van centraal station👍👍
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Murat

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr gut
2024년 4월에 1박 숙박함
답변 제공: Judit Operations Manager 님, 2024년 4월 21일
Sehr geehrter Murat,danke für den positiven Erfahrungsbericht zu unserem Hotel.Über Ihr positives Feedback freuen wir uns sehr! Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Schön wäre es wenn wir Sie in der Zukunft nochmal begrüssen dürfen, mit freundlichen Grüßen.Judit Operations ManagerIbis Rotterdam City Centre

6/10 - 괜찮아요

Shu

아이를 동반한 가족 여행
No kettle in the room which is a little inconvenient. You would like to have a hot cup of tea or coffee at times.
2024년 3월에 3박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2024년 4월 3일
Dear Shu,We thank you for taking the time to share your feedback.We're sorry to hear that the absence of a kettle in your room led to some inconvenience. We want to ensure the comfort of our guests and while we don't have kettles in the rooms, we do provide coffee and tea facilities upon request. We always aim to make your stay as pleasant as possible.We hope to see you again in the future.Best wishes,Judit Operations ManagerIbis Rotterdam City Centre

8/10 - 좋아요

CENK

2024년 3월에 1박 숙박함
답변 제공: Judit Operations Manager 님, 2024년 4월 21일
Dear Cenk,Thank you for such a great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,Judit Operations ManagerIbis Rotterdam City Centre

8/10 - 좋아요

Angeline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Efficient, but expensive breakfast buffet for not too many options (but, then again, there are not many options nearby to have a good breakfast). The rooms are considerably small, just enough space to do stuff.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Ali N

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함

8/10 - 좋아요

Malin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2024년 1월 26일
Dear Malin,Thank you for sharing this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again soon.Kind regards,Judit Operations ManagerIbis Rotterdam City Centre

8/10 - 좋아요

Siemon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2024년 1월 18일
Beste Siemon,Heel erg bedankt voor uw mooie score!Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Hopelijk tot ziens,Judit Operations ManagerIbis Rotterdam City Centre

8/10 - 좋아요

Femmigje

좋아요: 청결 상태, 직원 및 서비스
Goed voor overnachting, loopafstand van centrum
2024년 1월에 1박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2024년 1월 19일
Beste gast,Hartelijk bedankt voor uw positieve beoordeling.Het doet ons plezier dat u genoten heeft van uw verblijf en van onze centrale ligging.Een volgende keer staan we graag weer voor u klaar.Vriendelijke groet,Judit Operations ManagerIbis Rotterdam City Centre

8/10 - 좋아요

Michel 님, Utrecht

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dikke plus dat er een parkeergarage naast zit voor Max 24 euro per dag
2024년 1월에 1박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2024년 1월 16일
Beste Michel,Hartelijk dank voor deze uitstekende score.Het is fijn om te horen dat u de nabijheid van de parkeergarage voor maximaal 24 per dag als positief heeft ervaren. Onze locatie is inderdaad ideaal voor gasten die met de auto komen en het is prettig dat u hier gemak van heeft gehad.We zijn blij dat u onze kamerhygiëne, hotelconditie, service en kameraanbiedingen met 80% heeft beoordeeld. We streven ernaar om een comfortabele en plezierige ervaring te bieden, en het lijkt erop dat we daarin geslaagd zijn tijdens uw bezoek.Hopelijk tot ziens,Judit Operations ManagerIbis Rotterdam City Centre

8/10 - 좋아요

veronica

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 12월에 3박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2024년 1월 3일
Beste Veronica,Hartelijk dank voor het delen van jullie ervaring.We vinden het fijn dat u tevreden was over uw verblijf. We noteren uw opmerking over de netheid van de kamer en zullen dit bespreken met het schoonmaakteam.Met hartelijke groet en hopelijk tot een volgende keer,Judit Operations ManagerIbis Rotterdam City Centre

10/10 - 훌륭해요

Ramon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2024년 1월 2일
Beste Ramon,Hartelijk dank voor dit zeer positieve oordeel.Het doet ons plezier dat u genoten heeft van uw verblijf bij ons en dat de kamer naar wens was. Ook fijn dat u de goede service als pluspunt aanhaalt. Daar doen we het voor!Een volgende keer verwelkomen we u graag opnieuw.Met vriendelijke groet,Judit Operations ManagerIbis Rotterdam City Centre

6/10 - 괜찮아요

Mathieu

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2024년 1월 31일
Beste Mathieu, Leuk dat u even de tijd nam om uw feedback met ons te delen.We zijn blij dat we u van dienst konden zijn met ons hotel. We noteren uw feedback en zullen kijken wat we kunnen verbeteren.Met vriendelijke groeten,Judit Operations ManagerIbis Rotterdam City Centre

8/10 - 좋아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2023년 12월 22일
Dear Jonathan,We thank you for this positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again soon, Kind regards,Judit Operations ManagerIbis Rotterdam City Centre

8/10 - 좋아요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top location
Excellent, excellent location, by a peaceful little harbour that is very quiet at night, but still close enough to the main centre. Very cosy branch of Ibis and I’ve stayed in a lot of them!
2023년 12월에 2박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2023년 12월 22일
Dear Stephen,Thank you for this great review.We're thrilled to hear you found our location excellent, offering both tranquility and proximity to the city's attractions. It's great to know our hotel's ambiance made your stay cozy. We pride ourselves on the condition of our hotel and the services provided by our team, so it's rewarding to see these aspects contributed positively to your stay.We appreciate your feedback on room comfort and will continuously strive to enhance our guests' experience.We look forward to seeing you again in the future.Best regards,Judit Operations ManagerIbis Rotterdam City Centre

10/10 - 훌륭해요

Robert 님, Wilkes Barre

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Im on a solo trip through Europe and ibis have fast becoming my favourite hotels. The staff are always top notch, friendly, eager to help and they have all spoken perfect English, which is a huge plus for me. The rooms are always clean, and have all the basics i personally need. I highly recommend ibis to anyone.
2023년 12월에 4박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2023년 12월 19일
Dear Robert,Thank you for positively reviewing your time at our hotel.It's wonderful to know that our staff made a lasting impression with their friendliness and eagerness to assist; their proficiency in English is indeed a priority for us to accommodate international guests like yourself. We're also delighted that you found our rooms to be clean and equipped with all the essentials for a comfortable stay. It's our goal to provide a seamless experience, and we're glad that our efforts resonated with you.We hope to see you again in the future.Kind regards,Judit Operations ManagerIbis Rotterdam City Centre

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 2박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2023년 12월 19일
Dear Daniel,Thank you for your kind feedback.We're pleased that you had a pleasant stay with us and appreciated our high standards.We hope to welcome you back.Best wishes,Judit Operations ManagerIbis Rotterdam City Centre

10/10 - 훌륭해요

Cindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
De receptie was erg vriendelijk en behulpzaam
2023년 11월에 1박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2023년 11월 28일
Beste Cindy,Hartelijk bedankt voor uw fijne review.Wat fijn dat u heeft genoten van een aangenaam verblijf.Tot weerziens.Judit Operations ManagerIbis Rotterdam City Centre

10/10 - 훌륭해요

Quincy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Alles was heel netjes en goed georganiseerd. Zeker aan te raden
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2023년 11월 14일
Beste Quincy,Hartelijk dank voor deze fijne beoordeling.Het doet ons veel plezier dat u tevreden was met uw verblijf bij ons en dat de netheid van de kamer naar wens was. Daar doen we het voor!Hopelijk tot ziens,Judit Operations ManagerIbis Rotterdam City Centre

8/10 - 좋아요

Brede

2023년 11월에 3박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2023년 11월 14일
Beste Brede, Hartelijke dank voor deze enthousiaste beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Graag tot een volgende keer!Met vriendelijke groeten,Judit Operations ManagerIbis Rotterdam City Centre

8/10 - 좋아요

Helmut

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 5박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2023년 11월 14일
Dear Helmut,Thank you for this high rating.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all look forward to the pleasure of welcoming you back soon.Our kindest regards,Judit Operations ManagerIbis Rotterdam City Centre

8/10 - 좋아요

Heike

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Goede lokatie in de stad. Een straat over en je staat in het centrum. Goed te bereiken met de auto. Groote parkeerplaats naast het hotel. Hotel van schoon en personeel vriendelijk.
2023년 11월에 2박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2023년 11월 14일
Beste Heike,Hartelijk dank voor uw positieve beoordeling.We zijn blij om te horen dat u tevreden was met onze locatie en de nabijheid van het stadscentrum en de parkeergelegenheid. Fijn dat u ons hotel schoon en ons personeel vriendelijk vond. We waarderen uw feedback en zullen ons best blijven doen om onze gasten een comfortabel en aangenaam verblijf te bieden.Hopelijk zien we je snel nog eens!Judit Operations ManagerIbis Rotterdam City Centre

6/10 - 괜찮아요

Miriam

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Das Hotel liegt sehr zentral und die Sehenswürdigkeiten sind fußläufig erreichbar.
2023년 11월에 4박 숙박함
답변 제공: Judit Operations Manager 님, 2023년 11월 8일
Liebe Miriam,vielen Dank für Ihre Bewertung und dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen.Es freut uns sehr, dass Ihnen unsere zentrale Lage und die Nähe zu den Sehenswürdigkeiten gefallen hat. Wir sind stolz darauf, unseren Gästen einen idealen Ausgangspunkt für die Erkundung von Rotterdam zu bieten.Wir bedauern jedoch, dass die Sauberkeit des Zimmers und die Ausstattung nicht Ihren Erwartungen entsprochen haben. Wir legen großen Wert auf die tägliche Reinigung und möchten uns für eventuelle Unannehmlichkeiten entschuldigen. Ihre Rückmeldung hilft uns, unsere Leistungen weiter zu verbessern und zukünftigen Gästen ein noch angenehmeres Erlebnis zu bieten.Wir hoffen, Sie bei Ihrem nächsten Besuch in Rotterdam wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,Judit Operations ManagerIbis Rotterdam City Centre

8/10 - 좋아요

Donna

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The hotwl was good for the price..
2023년 10월에 3박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2023년 11월 8일
Dear Donna,Thank you for such a positive review of your stay.We are delighted to read that your time with us was enjoyable and that you found our rates competitive.Wishing you all the best and looking forward to your next visit,Judit Operations ManagerIbis Rotterdam City Centre

6/10 - 괜찮아요

jerome

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Pas de parking alors que c’est stipulé « parking disponible » dans l’annonce! Mais Il y a des parkings à proximité. Bine place en centre ville, pratique pour aller visiter.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Cher Jérôme,Merci d'avoir pris le temps de nous faire part de votre point de vue.Nous sommes ravis que vous ayez apprécié notre emplacement en centre-ville, idéal pour visiter Rotterdam. Concernant le parking, nous tenons à préciser que nous ne disposons pas de parking privé, mais il y a effectivement un parking public payant à proximité, la Red Apple Garage, située juste à côté de l'hôtel.Nous vous remercions également pour vos commentaires sur la propreté de la chambre et l'état général de l'hôtel. Nous nous efforçons de maintenir un niveau élevé de qualité et nous sommes heureux que cela se reflète dans votre expérience.Ce serait une joie de vous accueillir de nouveau.Bien à vous,

8/10 - 좋아요

Gea

2023년 10월에 1박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2023년 11월 8일
Beste Gea,Hartelijk dank voor deze mooie beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Met vriendelijke groet,Judit Operations ManagerIbis Rotterdam City Centre

10/10 - 훌륭해요

Andrea

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good break for a working day
nice room, clean. The mattress was excellent, it's a shame that the pillows were poorly supported and there were no alternatives
2023년 10월에 2박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2023년 11월 8일
Dear Andrea,We really appreciate your feedback.We're glad to hear that you enjoyed your room and found it clean. It's great to know that our Sweet Bed by ibis bedding provided you with a comfortable sleep. However, we're sorry to hear that the pillows didn't meet your expectations.We appreciate your feedback and will take it into consideration for future improvements. In the meantime, please know that we do have extra pillows available in each room, and our team is always happy to assist with any requests to ensure a comfortable stay.We hope to see you again in the future. Kind regards,Judit Operations ManagerIbis Rotterdam City Centre

8/10 - 좋아요

Joanne

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very accommodating, definitely recommend including the breakfast, great value and very tasty with good food choices. Rooms are compact and basic but has everything you need for a few days.
2023년 10월에 4박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2023년 10월 24일
Dear Joanne, Thank you very much for your review.We're thrilled to hear that you found our staff accommodating and appreciated the breakfast we offer. We always strive to provide a variety of tasty options for our guests to enjoy. It's great to know that you found our rooms to be compact and well-equipped for your stay.We apologize if the cleanliness of the room didn't meet your expectations. We take pride in maintaining a high standard of cleanliness and will address this issue with our housekeeping team. We hope that this didn't detract from your overall experience and that you were able to enjoy your time in Rotterdam.We hope that we may have the opportunity to welcome you back in the future.Best regards,Judit Operations ManagerIbis Rotterdam City Centre

10/10 - 훌륭해요

Neil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent place to stay
2023년 10월에 1박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2023년 10월 18일
Dear Neil,Thank you for taking the time to share your opinion with us.We're thrilled to hear that you found our rooms clean and comfortable, and that you were impressed with our hotel's condition. It's great to know that our service and friendly staff made your stay even more enjoyable.We appreciate your feedback and look forward to welcoming you back in the future.We look forward to a return visit from you in the future.Best wishes,Judit Operations ManagerIbis Rotterdam City Centre

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2023년 10월 18일
Kära gäst, tack för era ord efter ert besök hos oss.Vi är glada att få läsa att ni trivdes bra hos oss och att ni uppskattade våra välstädade lokaler. Det är även fint att veta att servicen levde upp till era förväntningar. Vårt team arbetar hårt för att erbjuda en bekväm miljö för alla våra gäster och det är trevligt att få positiv feedback om våra ansträngningar.Med vänliga hälsningar,Judit Operations ManagerIbis Rotterdam City Centre

4/10 - 별로예요

Marius

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Probably OK for short stays and room on top floor
Pros: friendly staff, decent breakfast, great location. Cons: small room with very little in it. No fridge made things interesting. Probably OK for a weekend, but not for a longer stay. Very loud at times with noise coming from all angles. One small window, the room felt dark. Housekeeping didn’t provide fresh linens. They just made the bed (six days in a row)! Can’t beat the location though.
2023년 9월에 2박 숙박함
답변 제공: Judit Operations Manager Ibis Rotterdam City Ce 님, 2023년 10월 6일
Dear Marius,Thank you for sharing your review.We're glad to hear that our friendly staff, decent breakfast, and great location contributed to a positive stay. Our team always strives to provide excellent service to our guests.We apologize for any inconvenience you experienced/ Our rooms are designed to be compact and efficient, and we understand that they may not be ideal for longer stays. We do offer rooms with different sizes and views, so please feel free to inquire about our options during your next visit. We're sorry to hear about the housekeeping issue you encountered. We provide daily cleaning, and we'll address this with our team to ensure it doesn't happen again. As for the noise, we recommend requesting a room on a higher floor or at the back of the hallway for a quieter experience.We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Kind regards,

4/10 - 별로예요

Joar

출장 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Judit Operations Manager 님, 2023년 9월 25일
Dear Guest,Thank you for taking the time to review your stay.We are sorry to read that your stay with us fell short of expectations. Could you provide us with additional information, please? We take our guests' feedback very seriously and would like to learn more about what we could do to improve for the future.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Judit Operations ManagerIbis Rotterdam City Centre

10/10 - 훌륭해요

Alex

2023년 9월에 1박 숙박함
답변 제공: Judit Operations Manager 님, 2023년 9월 25일
Dear Alex,Thank you very much for your kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you again.Best regards,Judit Operations ManagerIbis Rotterdam City Centre

10/10 - 훌륭해요

Oscar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buena ubicación y el staff muy amable. Nos dieron el check in antes, eso fue muy amable de su parte ya que pudimos descansar del viaje.
답변 제공: Judit Operations Manager 님, 2023년 9월 25일
Estimado Oscar,Nos alegra saber que disfrutaste de nuestra excelente ubicación y que nuestro amable personal pudo hacer que tu estancia fuera aún más agradable. Apreciamos que hayas mencionado el check-in temprano que pudimos ofrecerte para que pudieras descansar después de tu viaje.Esperamos darle la bienvenida de nuevo en nuestro hotel en un futuro próximo para ofrecer otra fantástica estancia.Atentamente,Judit Operations ManagerIbis Rotterdam City Centre

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, rooms in good condition, and helpful staff.
2023년 9월에 3박 숙박함
답변 제공: Judit Operations Manager 님, 2023년 9월 19일
Dear Guest,Thank you for positively reviewing your recent stay.We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations.We will be sure to let our team members know how much of an impact they made on your experience.We look forward to welcoming you back soon. Kind regards,Judit Operations ManagerIbis Rotterdam City Centre

8/10 - 좋아요

Yannick

2023년 9월에 2박 숙박함
답변 제공: Judit Operations Manager 님, 2023년 9월 29일
Sehr geehrter Yannick,vielen Dank für Ihre positive Bewertung.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Freundliche Grüße und bis zum nächsten Mal.Judit Operations ManagerIbis Rotterdam City Centre

10/10 - 훌륭해요

Victor

좋아요: 숙박 시설 상태 및 시설
Perfect location near all landmarks
Perfect location. It's walking distance to almost all the landmarks in the city. Also walking distance to a big public transportation station, bars and restaurants.
2023년 8월에 3박 숙박함
답변 제공: Judit Operations Manager 님, 2023년 9월 14일
Dear Victor,Thank you for this kind review.We're thrilled to hear that you found our location perfect for exploring Rotterdam's landmarks and appreciated the proximity to public transportation, bars, and restaurants. Our hotel is indeed situated in a quiet area within the city center, making it an ideal base for discovering the city.We're also glad that you were satisfied with the condition of our hotel. Since our opening in 2014, we have been committed to maintaining a modern and comfortable environment for our guests.We would love to have you return in the future.All the best,Judit Operations ManagerIbis Rotterdam City Centre

8/10 - 좋아요

Vidar

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 7박 숙박함
답변 제공: Judit Operations Manager 님, 2023년 9월 1일
Kjære Vidar,Tusen takk for din veldig hyggelige tilbakemelding.Dette her setter vi stor pris på. Det er viktig for oss at alle gjester er fornøyd og vi jobber hver eneste dag med å forbedre det. Derfor er det viktig med slike gode tilbakemeldinger også.Vi ser frem til å ha deg som gjest igjen.Judit Operations ManagerIbis Rotterdam City Centre