4/10 - 별로예요
Amy
2026년 1월 1일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Boxing Day check in, many dogs barking in rooms on way to our room. Inside room dirty marks in pillow. Dog barking continued next door and across hall, room at end of corridor with an open fire escape door banging away. Within 15 minutes realised it would be constant noise, the dog owners and smokers were in and out alot in short period of time!
Asked reception to move due to noise and was told it’s a dog friendly hotel - I asked is there a floor or part of hotel dog free for guests - he laughed. I mentioned filthy pillow he didn’t respond. Moved rooms - key cards didn’t work, at reception for 3rd time in 30 minutes with group of guests also unable to use keycards.
The night was very noisy inside and outside with incessant barking from car park and outdoor space. Room was not heated.
Breakfast not great. Guests at breakfast complaining about damp and black mould in room, another complaining about still not getting into their room for the second day running due to faulty key cards.
Definitely not welcoming, not comfortable, not up to scratch.
Amy
2025년 12월에 1박 숙박함
