โEasy to find, convenient parking, helpful and friendly staff easy check in on the Hilton app and the digital key was. Ice. Room was very clean and spacious. Comfortable bed too!โ
โThe owners are very friendly and they have the perfect location for Highmark Stadium and we decided to stay an extra few days after the preseason game between the Bills and Giants and it was very easy to get to Niagara Falls Buffalo Salamanca Hamburg and the Erie County Fair and food places will always try to stay here during NFL gamesโ
โNice facility in a good neighborhood. We liked the availability of 10 EV chargers on the premises and used one of them to charge our vehicle before we checked out.โ
โI stayed for 2 days. They told me that if i stay the same room for two night, it was the hotel's policy, to not clean room, to not change bed sheets, only to change towels and trash. However, when I returned to the room the next day, the towels had not been changed and the trash bin had not been emptied. I went to get the towels and I changed the trash can too.โ
โThe Delavan was amazing! We stayed in the Harriett Suite my wife and I agree its one of the most comfortable beds we've ever slept in. The room was spacious and nicely decorated. The bathroom was beautiful, deep tub, rainfall showerhead and his/hers vanity. The facilities were well kept gym included. I love that the gift shop is 24 hours and that Perla, Italian Prime, and the Chandelier Bar are all attached the food is delicious and the drinks are creative and stiff. Allison was very...
"I arrived at 6 p.m. and was told to wait as the room was not ready. The staff had no manners. When I asked why, they told me there was a problem with the drying of the bedsheets. I waited for half an hour, but they kept saying sorry without expression. When I went up to the room, the bedsheets were wrinkled and unpleasant, and the bathtub was clogged and the water did not flush. This is the worst hotel you should not visit."
