SM City Puerto Princesa Tours

This place was amazing. So glad we moved. We were meant to stay elsewhere, but due to condition of other hotel we needed another hotel. Feels like a fancy hotel. There were a few small things that could have made the stay even better but little things like signage and housekeeping was a bit slow some days. We went to use spa about 2pm, and no one was there, waited five minutes, then I went to room to call them, no answer. I called reception and they said they would check, still not sure. In the end we went to reception again. Turns out they were busy at that time, but a sign up to indicate this would solve issues. We also ran out of toilet paper and that took a very long time to get replaced. Lucky they have extra toilets. Other small nitpicks, they don't have a water cooler, only bring two tiny water bottles daily. They should be more water filters as there are no places close and they charge for water. Maybe also some black tea as well as coffee in room. But pool bar was great, food was great, bands nightly were great. Pool area is amazing. Gym is good. We opted for breakfast buffet and that was also good. Organised tour through hotel and that was really good also. Massage was amazing and very nice inside. Really did love our stay there and didn't want to leave.

Beautiful property with clean rooms. Bonus for having heated floors which made our wet items dry so much quicker!

Very peaceful, good breakfast and facilities. Service was also great. We went during the low season so there weren't many other travelers checked in; your experience may vary.