표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 7개 이용 후기 중 5개" "
10 - 훌륭해요
5
평점 8 - 좋아요. 7개 이용 후기 중 1개" "
8 - 좋아요
1
평점 6 - 괜찮아요. 7개 이용 후기 중 1개" "
6 - 괜찮아요
1
평점 4 - 별로예요. 7개 이용 후기 중 0개" "
4 - 별로예요
0
평점 2 - 너무 별로예요. 7개 이용 후기 중 0개" "
2 - 너무 별로예요
0
8.6/10
청결 상태
9.0/10
직원 및 서비스
8.0/10
편의 시설/서비스
9.2/10
숙박 시설 상태 및 시설
9.6/10
친환경
이용 후기
10/10 - 훌륭해요
Miili
2023년 9월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Miili
2023년 8월에 13박 숙박함
10/10 - 훌륭해요
실제 이용하신 고객
2023년 5월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good staff!
Very helpful staff!
실제 이용하신 고객
2023년 5월에 1박 숙박함
답변 제공: Zizi 님, 2023년 6월 4일
Thank you for taking the time to share your feedback about your recent stay at our homestay. We are thrilled to hear that our staff was very helpful during your time with us.Providing excellent customer service is one of our top priorities, and we are delighted that our staff members were able to assist you and enhance your overall experience. We strive to create a warm and welcoming environment for our guests, and we are glad that our team met your expectations.Your kind words are greatly appreciated, and we will make sure to pass along your compliments to our staff members. It will serve as motivation for them to continue delivering exceptional service to all our guests.Thank you once again for choosing our homestay, and we hope to have the pleasure of welcoming you back in the future for another wonderful stay.Best regards,
Thank you for taking the time to share your feedback regarding your recent stay at our homestay. We appreciate your compliments about the great trekking options, the location, and the proficiency of our staff in English. It's wonderful to hear that you were able to enjoy the unique experiences available at our homestay.We apologize for any inconvenience you experienced with the pricing of the food. We strive to offer fair and reasonable prices for our meals, and we will review our pricing structure to ensure it aligns with market standards.We are sorry to hear about the cleanliness issues you encountered with the bathroom and futon. Maintaining a clean and comfortable environment is of utmost importance to us, and we apologize for falling short in this regard. We will address this matter with our housekeeping team to ensure that such oversights are not repeated in the future.We are genuinely sorry for any discomfort caused by the insect in the futon and the subsequent itching you experienced. We take this matter seriously, and we will take steps to identify and address any pest issues to ensure the comfort and well-being of our guests.Your feedback is valuable to us, and we appreciate you bringing these matters to our attention. We will use your comments to improve our services and enhance the experience for future guests.Thank you once again for choosing our homestay, and we hope to have the opportunity to welcome you back in the future, providing you with an exceptional stay that meets and exceeds your expectations.Warm regards,Zizi
8/10 - 좋아요
실제 이용하신 고객
2022년 11월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
실제 이용하신 고객
2022년 11월에 3박 숙박함
답변 제공: Zizi 님, 2023년 6월 4일
Thank you 3
10/10 - 훌륭해요
Carmen
2022년 9월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very caring hostel - they wrote me immediately after booking and provided contacts for my trip! Definitly a recommendation!
Carmen
2022년 9월에 1박 숙박함
답변 제공: Lily 님, 2023년 6월 4일
Thank you for taking the time to leave us such a positive review. We are thrilled to hear that you had a great experience at our hostel and found our staff to be very caring. It is our utmost priority to ensure that our guests feel well taken care of and supported throughout their trip.We are glad to hear that our prompt communication and provision of contacts for your trip were helpful to you. We strive to provide excellent customer service and make our guests' experience as smooth and enjoyable as possible.Your recommendation means a lot to us, and we are grateful for your kind words. We hope to have the pleasure of welcoming you back to our hostel in the future. If there is anything else we can assist you with, please do not hesitate to let us know.Thank you once again for choosing our hostel and for your positive feedback.Best regards,Lily