โI stayed for a night before heading to Vieques. The location was excellent, and I had a real blast at the waterpark that I didn't expect. I had requested an electric kettle and a microwave, and they promptly provided them. All the staff were kind, but I wish the front desk staffs could be a bit friendlier. Besides that slight letdown, I'd love to visit again."โ
โI booked for work purposes but ended up wanting to extend my stay. Very nice staff & costumer service, including the owner, she understood my situation and facilitated it. โ
โLoved this place! It was very clean, and the staff was super pleasant and welcoming. The only minor issue was the hot water, but it was resolved quickly. Iโll definitely stay here again and will be recommending it to othersโ
โThe hotel is wonderful. Every morning I was able to come outside and watch the sunrise while enjoying my morning coffee. The hotel is super clean and the staff were very pleasant whenever we interacted with them. The manager reached out also ensuring we were having a great stay. Me and my kids were able to have breakfast, lunch and dinner and were mesmerized by the beach view. We would definitely come back on our next trip.โ
โThe staff was always polite, friendly , respectful and ready to help. The property was beautiful but unfortunately for us the beach was not in good condition due to the large amount of seaweed on the beach and in the ocean. If the beach had been accessible it would have been a perfect vacation. โ
โBeautiful property, excellent service, everyone we engaged with were professional yet friendly and personable. Everything was clean yet updated and modern. Amazing amenities. My only critique is related to dining. The two dinner options were a bit too fussy. Simpler menu options would be very welcomed. And obviously the dining prices from breakfast to dinner were $$$$ but aside from that it was an amazing resort that our family loved. โ
โA super helpful staff that picks up the phone and helps out for a self check in hotel. Booked day of, had to change reservation like 3 times, and they helped me through it all. Room was super easy to get into, directions were smooth and simple, and the area was perfect. Right next to one of the most active parts of town, and a 8 minute walk from the Bio Bay tours. Be aware, there's no microwave in the room. AC worked amazing. Showers hot water lasted well, just don't blast it. โ
