2/10 - 너무 별로예요
trevor dillon 님, North Highlands
연인과의 여행
2024년 5월 28일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As soon as the wife and i arrived to check in, nobody was available to check us in, a sign was up they were on break. I get to my room finally after waiting about 30 minutes then only to find our room was not clean, very dirty, smoked in, wall plates broken, paint stains, and stinky, asked to be moved, and was given some attitude but they moved us to the room right next door, it still smelled terribly of smoke, not very clean and old damaged and stained furniture. All night the hallways and our room smelled strongly of smoke. We tried to use the hottub but it was filled with algae and green even though no out of order sign. Someone came up near our room by the porch in middle of the night and felt unsafe as the back door to the building was open all night, big safety concern. I got tired of having to ask the staff about issues and concerns. Altogether, the view out back was somewhat nice but also not very well taken care of landscaping with weeds and what not. No coffee available in the lobby and floors and walls were very dirty with fingerprints etc. We very likely won't stay here again, very disappointing.
trevor dillon
2024년 5월에 1박 숙박함