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사프론 호텔 여행 후기

3 out of 5
사프론 호텔
8-12 High Street, Essex, Saffron Walden, England

이용 후기

6.0
평점 10 - 훌륭해요. 76개 이용 후기 중 9개" "
평점 8 - 좋아요. 76개 이용 후기 중 18개" "
평점 6 - 괜찮아요. 76개 이용 후기 중 24개" "
평점 4 - 별로예요. 76개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 76개 이용 후기 중 8개" "

6.8/10

청결 상태

7.4/10

직원 및 서비스

5.6/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

graham 님, ipswich

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Excellent location but noisy front room
The goods: excellent location,the farewell receptionist polite,reasonably priced The bads: couldn’t find initially any member of staff to check me in and when I did she was very impolite,rooms facing the road despite secondary double glazing are noisy and woke up early, the shower needs a makeover as it’s very tired and old looking.
2017년 12월에 1박 숙박함

2/10 - 너무 별로예요

James 님, London

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
run by a bunch of amateurs
I don't think the people who run this hotel care about the guests - Fawlty Towers without the charm. Not much right with it. Stay somewhere else if possible.
2017년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Walked into a renovation project - without warning
The main part of the hotel bedroom area was having major renovations. Plaster dust on the stairs. Booked a premium twin but very poor accomodation in an annexe area. Can't imagine what the non-premium rooms are like! Apparently the whole place is to close in January. No restaurant available, notice saying closed but no reason given as all tables laid up ready. Downstairs looks fine but bedrooms are definitely poor.
2017년 11월에 1박 숙박함

6/10 - 괜찮아요

jaccy 님, UK

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Lovely staff but bathroom beyond shabby!
The hotel is saved by the delightful reception staff who were friendly and very helpful. My room at the front of the hotel also had double glazing which blocked out the road noise. However the room - and bathroom in particular - are a good ten years overdue for a refurbishment. Whilst clean the bathroom was a disgrace. Even a hole in the internal wall that had been stuffed with toilet paper! Broken tap (still functional), a plug that didn't fit, big gaps in the flooring, paint off the walls etc etc. The price doesn't reflect this poor condition.
2017년 11월에 1박 숙박함

8/10 - 좋아요

Mrs J L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A very nice hotel. No complaints at all
2017년 11월에 1박 숙박함

6/10 - 괜찮아요

Anon 님, Englsnd

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
No beer available.. Outer door locked at 11pm so no nightcap. Place deserted.. In need of renovation (rooom we had).
2017년 10월에 1박 숙박함

8/10 - 좋아요

virginia 님, London

좋아요: 직원 및 서비스
Friendly staff but hotel could do with an upgrade
We stayed only one night. The hotel was pleasant enough for a short stay and the staff were really friendly but the tv didn’t work in our room and when we enquired about it we were told the system was off and would only be back on Monday. We feel that we should have been informed of this on arrival and a discount should have been offered. Other then this we had a good time.
2017년 10월에 1박 숙박함

6/10 - 괜찮아요

siobhan

좋아요: 청결 상태, 직원 및 서비스
2017년 10월에 1박 숙박함

2/10 - 너무 별로예요

GIUSEPPE

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worse than that
We arrived at 2:30. We were taken to a cold room. Radiators switched off. Open windows. The windows do not close because there are no handles. Routes and never repaired. In the morning we refer to the defects. The third day is missing hot water. We ask to change the room. They promise but it does not happen. The sixth day we have colds and sore throats. We ask the other single city hotel if they have availability. None. We decide to withstand and wait anxiously to leave. The staff is not friendly. I saw the other rooms. Our comparison was a storage room.
2017년 10월에 9박 숙박함

2/10 - 너무 별로예요

Peter

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is plain and boring which I expected, however, the facilities were terrible. The bathroom gave me the impression it was modelled after a prison shower block complete with no hot water.
2017년 10월에 1박 숙박함

6/10 - 괜찮아요

Jack 님, Southampton

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing for the cost
Quirky old hotel. Paid £115 for a king size bed but it was smaller than that and lumpy mattress. Only place available in Saffron Walden really - did not bother with breakfast. .
2017년 10월에 1박 숙박함

4/10 - 별로예요

Ian

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
saffron hotel
hotel was shabby and out dated ,only room for three cars ,not very clean, did not use shower as it looked dirty,people in room opposite had been smoking which made the corridor smell.could not get comfortable in bed so very poor sleep.The breakfast was over priced at nearly £8 ,went to weathersoons just around the corner and paid £3.50 for a large breakfast with free refillable coffee.Room was well overpriced at £78 only worth £30 if your desperate like we were.saffron itself is a very nice little town overall nice people
2017년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Only room free
We stayed here as we couldn't find any other rooms in the area for the night we needed. The room was in the attic, the twin beds were at one end of a narrow long room. The TVs was small and at the other end of the room so could hardly be seen. The bath towels were small, about double the size of the hand towels and the tea spoons with the drinks hadn't been changed since the last occupant.
2017년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No heating in room, no hot shower, 45 mins to get breakfast, place need revamping
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

Alban

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 1박 숙박함

10/10 - 훌륭해요

robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean comfortable hotel.
Only stayed one night but really enjoyed our stay.The staff we're really friendly and efficient. The room was clean and comfortable.The food was lovely,plenty for breakfast. Good position in high St,which leads to the only downside, limited parking,but there is a big car park 5 mins walk away,so not to much of a problem.All in all can't fault the hotel. I don't understand the negative comments on here,its an old building so you could get a few problems with things,but the staff are so good you only have to ask.would recommend this hotel for anyone wanting to stay in the lovely town of Saffron Walden.
2017년 9월에 1박 숙박함

6/10 - 괜찮아요

Ben

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 1박 숙박함

2/10 - 너무 별로예요

bill 님, london

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Shabby
The hotel was shabby and in need of a thorough refurbish, It felt as if the owners were concentrating on profit with little concern about guests satisfaction or comfort.
2017년 9월에 1박 숙박함

8/10 - 좋아요

A 님, Scotland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice quaint hotel
The building and setting are historic making for quaint features. The room was comfortable and the space had been ingeniously adapted to fit in a small shower room.
2017년 8월에 1박 숙박함

6/10 - 괜찮아요

Martin 님, Suffolk

좋아요: 청결 상태, 직원 및 서비스
OK for an overnight stay
Conveniently situated but very limited parking space so had to park in a public car park some way from the hotel. Good check-in experience and the duty manager offered us an exceptionally good deal for breakfast and dinner. Room was adequate but one window would not shut which meant a lot of traffic noise as the hotel is on a busy road. One light in the bathroom not working and the other one flickering, but the worst point was that the shower mixer was faulty meaning a hot shower was out of the question. On the plus side dinner and breakfast were excellent and exceptional value for money.
2017년 8월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great for one night for the price.
2017년 8월에 1박 숙박함

4/10 - 별로예요

Kegan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very poor hotel. No parking within 200m of hotel. Room was very poor, electric not working at first and only a few channels worked on the TV. Bathroom was tiny and shower sprayed everywhere. Breakfast was good and bar/restaurant was nice.
2017년 6월에 1박 숙박함

6/10 - 괜찮아요

Michael

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Saffron Hotel comments
Well placed hotel - friendly staff - limited parking. Bedrooms could do with complete facelift. Nice breakfast.
2017년 7월에 7박 숙박함

4/10 - 별로예요

Kishoo 님, U.K.

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tired, old and avoid
Poor - pay heavily for the location. Pay a little extra and go elsewhere
2017년 7월에 1박 숙박함

6/10 - 괜찮아요

paula

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
the staff were really pleasant but the shower has black mildew in the tray which was off putting, the large window had a sign saying do not open, it was 29 degrees when I arrived , the manager did eventually wedge it open with a metal bar after I insisted it was far too hot to be in that room with it shut. parking is only for four cars and very tight at that if I hadn't of got there early I would have had to park on main street a very busy street at that ! had a big desk but no plug sockets near enough to plug in lap top?
2017년 7월에 1박 숙박함

4/10 - 별로예요

Jo 님, NZ

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Historic Hotel in a lovely old town.
I do like historical hotels and pubs but this one had a very uncomfortable bed and a shower that was impossible to regulate in any shape or form. Prices on the menu shown in the room were 2 pounds cheaper than when you got to the restaurant. I don't know if this was oversight or a markering ploy. We ate elsewhere.
2017년 6월에 1박 숙박함

4/10 - 별로예요

Visitor 님, UK

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Good location - in dire need of refurbishment !
The main comment I would make was that my room was in the attic, accessed via a narrow flight of stairs. The stairs under the carpet were rotten and had given way underneath the stair carpet in several places. Very dangerous ! Room was in desperate need of refurbishment. Furniture looked like it had come from a junk shop. Carpet was very old and heavily worn. Room was excessively hot and stuffy. Some of the lights / bedside lamps didn't work, and I was unable to access most channels on the TV. Inside of bathroom door had been 'smashed in' by a previous occupant and clearly not repaired, but bathroom was clean at least. Despite shortcomings, bed linen was clean and the bed itself was quite comfortable so I slept OK.
2017년 5월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Hotel needs a bit of work done to it, I was on the top floor and had no hot water for the shower. Bed was comfortable and the food was good. I have stayed in better hotels for less
2017년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A must stay!
Though this hotel could do with some tlc I couldn't fault the cleanliness or the staff. The owner in particular was extremely helpful. In fact we had ordered a taxi for 7.30 pm & the company were unable to provide one as they were busy so the owner offered to drive us to our location as he had a taxi licence. Not only that but he wouldn't accept any fare charge & even offered to collect us at the end of our evening. Customer service at it's best! I cannot comment on the breakfast as we didn't partake but the food menu looked good.

6/10 - 괜찮아요

Chris

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함

2/10 - 너무 별로예요

Susan

좋아요: 청결 상태, 직원 및 서비스
One night stay aborted and refunded
Pleasant helpful staff but falty radiator and unable to control heat and TV not working. Mutually agreed that we leave as no other room to offer as stiffling heat and have refund.

4/10 - 별로예요

Jo

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
No one at reception on arrival had to go looking for someone. When asked if we wanted breakfast we said yes but was not told it would cost £7.50 each per day. Room was very hot not really a problem if you could open a window but a poster on the window said DO NOT OPEN. Couldn't close the shower door without a struggle. The waitress at breakfast was very nice and friendly.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Town centre location
Excellent food and service. Limited parking. Service closed very early on Sunday evening. Poor plumbing arrangements in some rooms.

6/10 - 괜찮아요

Nigel

별로예요: 직원 및 서비스
Different to our last stay
The hotel was fine service slow at times due to low staff numbers to which the waitress at night was a cleaner in the morning to run a successful hotel you need enough staff.I also didn't like the fact it was a limited menu due to Sunday winter menu so not much choice on offer

2/10 - 너무 별로예요

Paul Edinburgh 님, Edinburgh

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sleepless In Saffron Walden
kept awake all night by loud air conditioning fan switching of and on all night.

2/10 - 너무 별로예요

Arleen 님, N. Ireland

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Old, tired hotel
Attic room which looked grubby old and dated. No hot water in shower. Wouldn't stay again. Staff friendly , didn't use restaurant so can't comment.

6/10 - 괜찮아요

Gill 님, Gosport

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Town centre hotel close to amenities
This is an old, "quirky" hotel right on the Main Street in the town. Good breakfast. The town itself is lovely. The car park is tiny and difficult to access. It was full when I arrived and we had to park in the main town car park.

10/10 - 훌륭해요

VETRINA IN SRL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

Barnaby

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Convenient but overpriced
A lot of noise from the road, tv didn't get BBC channels, shower didn't get hot and the water only came out 3 holes in the head so it was painfully powerful. Check in staff were friendly, but the room was too expensive for what you get.

8/10 - 좋아요

melyza

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
No BBC coverage on the TV and also very noisy at night with drinkers everywhere even on the entrance steps

6/10 - 괜찮아요

darren

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Great staff
Small independent hotel in historic building. Staff are the largest benefit to this accommodation. Food was good. Room I had was medium sized but the floor was unbelievably uneven, at least 2ft height difference between corners. As a test I dropped an item in 1 corner and it rolled freely from 1 side of the room to the other. Radiator thermostat was broken and room was red hot. Had to sleep with window open which faced on to main street so never slept well due to noise and thoughts of someone climbing into the room. Bathroom was ok but not great. Carpark is tiny, fits 3 cars snuggly so need to park on main road and move car before 8am. Would stay again only if I had to as staff and food were great.

6/10 - 괜찮아요

lps 님, Eastbourne

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Good location but
In need of update - almost impossible to switch on/off and dripped all the time. Breakfast good but very slow. Everything looks a bit tatty. Staff very pleasant.

8/10 - 좋아요

Jan 님, Skövde

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mitt i stan i en liten stad med gammal historia, trånga gator och camla hus där hus byggda på 1700 talet är nya. Vi längtar tillbaka.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

Chris 님, Watford

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Oh dear...
I'd read a few reviews so I knew the rooms were going to be questionable but it was only 1 night for a nearby wedding and It was one of the cheapest options in the area so I took my chances. There were several other things that let this place down though... Strange smell in the room Teabag stains on the skirting board by the bin someone else’s clothes left in my wardrobe waitress was rude when we asked for vinegar 2 items on the lunch menu weren't available food order was incorrect and no apology was made Variety of drinks on the bar was very basic offering table service but just didn't know how to handle it had to get my drinks separately at the bar food was very basic and quite expensive first pint of beer had crumbs floating in the head one bulb in my room was out There are several things you could do to improve the rooms for free. E.G. just burn those awful bed covers and cushions from the 80's. It’s scary to think how long you've had those and there are good white sheets underneath. Why have you left a stereo with a tape deck in the TV cabinet? It's 2016 and it doesn't even serve as an alarm clock! They said they had just had a kitchen/restaurant refurbishment and I'm guessing that this has only been recently acquired by Greene King. I think they've been asked to run a very different format from the one they are used to and it may take some time before this place is a good option.

8/10 - 좋아요

S 님, Wales

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice atmosphere and great breakfast
We enjoyed our stay, however our suite was quite dark and very warm in the hot weather as it was difficult to open the windows. Reception and serving staff were friendly, helpful and chatty. A great breakfast too. Was disappointed to find that for the money we paid for a night (through expedia) that Breakfast was not included. We needed early check in as we had travelled 250 miles and needed a room to change in. They accommodated us without question.

8/10 - 좋아요

Terence

좋아요: 청결 상태, 직원 및 서비스
Saffron Waldon stay.
The hotel is centrally situated so there is ease of access to the town's facilities. The rooms were pleasant though the first one we were allocated had a shower door that was well and truly jammed. We were immediately allocated another room, an upgrade to a suite, which while larger did not have the sunny aspects of the former. The room had good furnishings though I do not personally like 4 poster bed, and a good sized bathroom. The public areas were very pleasant, dining facilities good and the food well prepared. Breakfasts were excellent in the conservatory breakfast area. A downside could be the parking which is limited and can be a bit tricky as you have to come out onto a busy main road. Staff were friendly and obliging.

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Richard 님, perthshire

좋아요: 청결 상태
good stay
enjoyed a good stay - staff helpful