The carpet was dirty, and stained. The pool room was 120 degrees. The toilet was 16 inches off the ground as if it was made for a child. There was so much dust in the room making it hard to breath or sleep. This is why we choose to leave a day early. The staff was friendly, and the breakfast was good. Would we go back there? No way!
Made reservation through Expedia. Arrived at hotel and they did not have one out of three rooms. We were told by the manager of the hotel that was the chance you take making reservations through a third party!! Manager advised there was nothing they could do.
When booking the hotel was advertised as having a hot tub, the hot tub was permanently closed and the pool was ice cold, we booked this hotel for roughly 40 dollars more per night because of the hot tub, we were extremely upset and very disappointed that we were lied to by the hotel and the booking service about the amenities of this hotel
Hampton Inn is a great value! The property is clean and has everything you need for a comfortable stay. The breakfast is great! The hotel is also conveniently located close to Birch Run and Frankenmuth. We did not bring our pups this time, but I also LOVE that they are a dog-friendly hotel!
Pool and hot tub were closed, part of the reason we selected this hotel. Front desk offered no apology for this . Was not a handicap room, had to step in the tub. We would not stay here again. Oh, and the manager offered us $10 off our bill for the inconvenience! What an insult!
Gayle
2025๋ 4์์ 1๋ฐ ์๋ฐํจ
4/10 - ๋ณ๋ก์์
David
2025๋ 4์ 20์ผ
๋ณ๋ก์์: ์๋ฐ ์์ค ์ํ ๋ฐ ์์ค
The pool and hot tub were out of order, so we asked for a late check out or a discount. They said we could have a late checkout. Day of checkout came and they came knocking on our door telling us we had to leave with no late check out. The toilet in our room was rigged to work and it was very difficult to flush.
David
2025๋ 4์์ 2๋ฐ ์๋ฐํจ
6/10 - ๊ด์ฐฎ์์
Christina
๊ฐ์กฑ ์ฌํ
2025๋ 4์ 20์ผ
์ข์์: ์ฒญ๊ฒฐ ์ํ, ์ง์ ๋ฐ ์๋น์ค
๋ณ๋ก์์: ํธ์ ์์ค/์๋น์ค
The property was fairly clean and the staff was friendly. Unfortunately, the pool was closed and we were not notified until after we had checked in (it was one of the reasons we chose this hotel). And the shampoo and conditioner were empty in the shower.
Christina
2025๋ 4์์ 1๋ฐ ์๋ฐํจ
4/10 - ๋ณ๋ก์์
Tammie
2025๋ 4์ 20์ผ
๋ณ๋ก์์: ํธ์ ์์ค/์๋น์ค
Well, I was on a trip to take My Mother to do something as a bucket list cause sheโs 80 years old and the hot tub wasnโt working so I didnโt stay there and I didnโt get a refund because I booked through Expedia but theyโre working on giving me a refund. And I wasnโt told the hot tub wasnโt working and it didnโt post it online. Otherwise I wouldโve never booked it. Hot tub was very important to her.
Had King room. Nice and big room. Suggest new bed spreads. These had too many snags. The pool had very strong chlorine smell so made you not want to go in. Outside door was propped open allowing anybody ( or child) to walk in unseen. Take care of these things and you might get a 5.