4/10 - 별로예요
Deidre
가족 여행
2025년 8월 27일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked Gray Manor Hotel for a short stay in Salisbury and were absolutely shocked by the state of the room. Cleanliness was completely unacceptable.
1. The carpets were heavily stained.
2. The coffee mugs still had residue from previous guests.
3. The walls were marked with smears and spattering that looked like dried blood.
4. The bathroom was in poor condition, with mould and general grime.
We had also paid for breakfast for two mornings but skipped the second day — the first was enough. The tablecloths were stained, the salt pot was covered in greasy residue, and when pouring water into a glass, food particles floated in it. It was honestly revolting.
The only positives? The staff were friendly and the setting was peaceful. But that does not make up for the severe lack of hygiene. I have never felt so uncomfortable staying in a hotel. We will not return, and I cannot recommend this property to anyone.
Deidre
2025년 8월에 2박 숙박함
